Y'all are nice kind and thoughtful and very respectful and I like that about yall thanks for helping me I appreciate it....
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
It was an impressive moment with the duty manager.Very responsive and dedicated Infact she attended 3 persons at a stretch without flaws.She is too good Office is in hwy6 s near walgreens
Company replied
The process was very simplified. and quick results. The repayment of funds was also detailed so you will know in advance of your payment due date with a reminder. Christy whom I talked to over the. Ph... See more
Company replied
I need cash and Advance America didn’t disappoint, I was approved for a flex loan more than I expected
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
9784 Parkway East, 35215, Birmingham, AL, United States
- 205-815-2780
4.7
Excellent
89 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very professional and fast service.
June 18, 2025
Reply from Advance America - Birmingham - 9784 Parkway East
We appreciate your positive feedback. We are happy we could provide the money solutions you needed with professional and fast service.
My experience was painless
My experience was painless, great customer service! I will definitely tell a friend, keep up the good work!!
April 25, 2025
Reply from Advance America - Birmingham - 9784 Parkway East
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The young lady that helped me with my…
The young lady that helped me with my loan was awesome. Thanks a lot God Bless
April 17, 2025
Reply from Advance America - Birmingham - 9784 Parkway East
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Birmingham - 9784 Parkway East
Thank you for your positive review!! At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
The company was very helpful and my…
The company was very helpful and my experience pleasant.
January 18, 2024
Reply from Advance America - Birmingham - 9784 Parkway East
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
Reply from Advance America - Birmingham - 9784 Parkway East
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Birmingham - 9784 Parkway East
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day
Reply from Advance America - Birmingham - 9784 Parkway East
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Very professional
Very professional, helpful, answered questions made me feel comfortable. Did not rush and transaction was done in a timely manner.
July 13, 2023
Reply from Advance America - Birmingham - 9784 Parkway East
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The process was very simplified
The process was very simplified. and quick results. The repayment of funds was also detailed so you will know in advance of your payment due date with a reminder. Christy whom I talked to over the. Phone and in person was the very best!! She touched all areas.🌝👏10 Stars for her!!!! Thanks,Arthur Heflin
May 10, 2023
Reply from Advance America - Birmingham - 9784 Parkway East
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
It was an impressive moment with the…
It was an impressive moment with the duty manager.Very responsive and dedicated Infact she attended 3 persons at a stretch without flaws.She is too good
Office is in hwy6 s near walgreens
May 4, 2023
Reply from Advance America - Birmingham - 9784 Parkway East
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Birmingham - 9784 Parkway East
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
How polite everyone was and the fact…
How polite everyone was and the fact the loan options changed to benefit the customer to give them more breathing room, I know I thank you.
November 3, 2022
Reply from Advance America - Birmingham - 9784 Parkway East
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
I had originally gone to Hoover and…
I had originally gone to Hoover and Homewood where they both talked to me in smart asked tones and called me rude for asking questions o was trying to figure out. Moe over at Ce terpoint handled my concerns and loan professionally and promptly.
October 20, 2022
Reply from Advance America - Birmingham - 9784 Parkway East
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Great friendly staff
Great friendly staff, very helpful people and you can tell they care about their customers
August 14, 2022
Reply from Advance America - Birmingham - 9784 Parkway East
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Always receive great service from…
Always receive great service from staff. Very courteous and professional.
July 30, 2022
Reply from Advance America - Birmingham - 9784 Parkway East
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Birmingham - 9784 Parkway East
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Now McCoy was very nice and she made my…
Now McCoy was very nice and she made my visit very good.
July 24, 2022
Reply from Advance America - Birmingham - 9784 Parkway East
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Look for Mo! She's awesome!
I got the opportunity to do my business with Miss Mo. She was very sweet and extremely helpful. We discussed which option was best for me. The whole application process was surprisingly a breeze. If you happen to be in the Parkway East location, be sure to look for Mo!
July 21, 2022
Reply from Advance America - Birmingham - 9784 Parkway East
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Customer service was excellent she got…
Customer service was excellent she got me everything I needed and more! Most definitely recommend anybody to this location
May 14, 2022
Unprompted review
Reply from Advance America - Birmingham - 9784 Parkway East
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.