Even though what i needed help with they were unable to provide assistance themselves, Brooke Armstrong went above and beyond to make sure i got directed to somewhere that would help me. She was very... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The process was prompt and handled professionally. Very pleased doing business with them and it all being done electronically the money was in my account before I got in my car. What more could you a... See more
Company replied
I have started this three times and it keeps disappearing. This is the last one. I always have good experiences when I visit Advance America. They are nice polite and helpful.
Company replied
The ladies are always really polite. I’m in and out in a hurry without waiting as long as it’s not packed. The employees explain things precisely and accurately and they are easy to communicate with.
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
3271 W. 3rd Street, 47404, Bloomington, IN, United States
- 812-334-2648
4.8
Excellent
90 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Advance America - Bloomington - 3271 W. 3rd Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Very nice folks to work with,very…
Very nice folks to work with,very friendly 5stars
September 14, 2023
Reply from Advance America - Bloomington - 3271 W. 3rd Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
I went in she updated my info and I was…
I went in she updated my info and I was done in ab 20 minutes, easy and fast, Thank you
September 15, 2023
Reply from Advance America - Bloomington - 3271 W. 3rd Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
A+++ Excellent Business
I've been doing business with A.A. for several months due to some self-created financial issues. Had I not gone to them for help, I'm not sure what I'd have done. And the best part of working with them is, I can call and ask questions and they are ALWAYS friendly and ready to help. I do my short-term loans online. They automatically take what's owed from my account on the date due, and I can go online and just do the easy renewal and re-submit my income verification. Within minutes my loan is renewed and money is in the bank. This is the best company to go to for your emergency and short term loans - hands down. Don't look at this as a long-term way to handle your finances, but if you have to use a payday loan, trust Advance America. I've been to other places, and this is the best out there.
September 3, 2023
Reply from Advance America - Bloomington - 3271 W. 3rd Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Very friendly and efficient staff.
July 5, 2023
Reply from Advance America - Bloomington - 3271 W. 3rd Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The process was prompt and handled…
The process was prompt and handled professionally. Very pleased doing business with them and it all being done electronically the money was in my account before I got in my car. What more could you ask for.
June 14, 2023
Reply from Advance America - Bloomington - 3271 W. 3rd Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The ladies are always really polite
The ladies are always really polite. I’m in and out in a hurry without waiting as long as it’s not packed. The employees explain things precisely and accurately and they are easy to communicate with.
June 1, 2023
Reply from Advance America - Bloomington - 3271 W. 3rd Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
I had to go in to my favorite place to…
I had to go in to my favorite place to get my loan because the online will not let me login
April 1, 2023
Reply from Advance America - Bloomington - 3271 W. 3rd Street
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Bloomington - 3271 W. 3rd Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Great manager
The manager at this location is always a great person to work with and is by far the reason I go back when I need a loan.
January 30, 2023
Reply from Advance America - Bloomington - 3271 W. 3rd Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Online app was easy to use and the…
Online app was easy to use and the process was very efficient
September 15, 2022
Reply from Advance America - Bloomington - 3271 W. 3rd Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
I like your service it helps me out in…
I like your service it helps me out in a bind. I just wish I could pay online with a discover card
September 9, 2022
Reply from Advance America - Bloomington - 3271 W. 3rd Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Bloomington - 3271 W. 3rd Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Friday and fast service
June 7, 2022
Reply from Advance America - Bloomington - 3271 W. 3rd Street
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Staff is always nice and polite and…
Staff is always nice and polite and willing to help you with your needs.
May 3, 2022
Reply from Advance America - Bloomington - 3271 W. 3rd Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
I am impressed with thier courtsey
I am impressed with thier courtsey, politeness and professionalism.
April 28, 2022
Reply from Advance America - Bloomington - 3271 W. 3rd Street
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
I have a good paying job and when I got…
I have a good paying job and when I got a loan from advance america it was only $151.00
September 28, 2021
Reply from Advance America - Bloomington - 3271 W. 3rd Street
Advance America values its customers and we will have someone personally contact you soon to discuss your comment.
It was the best experience I have ever…
It was the best experience I have ever had. I will definitely tell my friends and co-workers
July 30, 2021
Reply from Advance America - Bloomington - 3271 W. 3rd Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.