The lady Lisa called me, & I honestly thought it was a scam, & she literally talked me thru everything & made it to where I actually trusted her, & I couldn't believe that I got approved, & then when... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I have been a customer a long time I recently Moved to Boise, and was happy to find the same great personal service as I had in Wyoming. Lisa became a new friend with her great service.I will continue... See more
Company replied
I really needed extra money for the month and thankfully after making a couple of payments on my first loan I was given the option to refinance.
Company replied
They helped me out majorly when I needed to replace all of my tires, but didn’t have the funds to do so. The payment plan is also one of the easiest I’ve worked with.
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
1545 N. Milwaukee St., 83704, Boise, ID, United States
- 208-322-6500
4.5
Excellent
41 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ease of application and approval
Ease of application and approval. Refinancing was awesome to get a little money and a lower payment.
August 13, 2026
Reply from Advance America - Boise - 1545 N. Milwaukee St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day
Fast, Easy, Reliable
They helped me out majorly when I needed to replace all of my tires, but didn’t have the funds to do so. The payment plan is also one of the easiest I’ve worked with.
May 23, 2026
Reply from Advance America - Boise - 1545 N. Milwaukee St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Boise - 1545 N. Milwaukee St.
We're glad to hear things were handled promptly for you. We appreciate your feedback!
Great customer service the loan rate is…
Great customer service the loan rate is lower than most payday loans.
March 15, 2026
Reply from Advance America - Boise - 1545 N. Milwaukee St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
I really needed extra money for the
I really needed extra money for the
month and thankfully after making a couple of payments on my first loan I was given the option to refinance.
March 4, 2026
Reply from Advance America - Boise - 1545 N. Milwaukee St.
We're happy to hear that refinancing provided you with the extra money you needed this month. We appreciate you sharing your positive experience with us!
I didn't know I applied I clicked on…
I didn't know I applied I clicked on something I got approved what I don't like is the bot I didn't get help with that
November 30, 2025
Reply from Advance America - Boise - 1545 N. Milwaukee St.
We appreciate your feedback. We're sorry the application process was confusing and the bot's assistance was unhelpful. We'll review your comments to improve our support. Advance America values its customers and we will have someone personally contact you to discuss further.
Great customer service!
August 7, 2025
Unprompted review
Reply from Advance America - Boise - 1545 N. Milwaukee St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Boise - 1545 N. Milwaukee St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Very helpful and fast
The staff was very helpful and considerate of my situation. No judgement or anything uncomfortable. Just solid service. Fast application and funding immediately. Very highly recommended for a short term solution to financial aid.
July 18, 2025
Reply from Advance America - Boise - 1545 N. Milwaukee St.
We appreciate your positive feedback. We're happy to hear that our staff was helpful and considerate, providing solid service without judgment. We are glad we could provide a fast solution to your financial needs.
Fast and easy application
Fast and easy application! Got my loan within 2-3 days. Simple and clean!
June 5, 2025
Reply from Advance America - Boise - 1545 N. Milwaukee St.
We're happy to hear that your application process was fast and easy! We're also glad you received your loan quickly and found our service simple and clean. Thanks for your feedback!
Reply from Advance America - Boise - 1545 N. Milwaukee St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Boise - 1545 N. Milwaukee St.
We appreciate your kind words. We're glad you found our service helpful.
Advance America is my life saver!!!
Advance America is always there for me when I need it the most thank you Lisa for helping me get a loan setup you were so kind and helpful I really appreciate you and Advance America now I can buy my flight tickets and enjoy my vacation.
December 10, 2024
Unprompted review
Reply from Advance America - Boise - 1545 N. Milwaukee St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Thank you Advance America 🇺🇸
The lady Lisa called me, & I honestly thought it was a scam, & she literally talked me thru everything & made it to where I actually trusted her, & I couldn't believe that I got approved, & then when I got there, I made a mistake on my paperwork online, so she fixed it, & we both thought my loan amount would go down, but it actually went up another $300!. It was a miracle, we actually needed this to catch up on bills & whatnot. So thank you Advance America 🇺🇸!
January 3, 2024
Reply from Advance America - Boise - 1545 N. Milwaukee St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
I have been a customer a long time I…
I have been a customer a long time I recently Moved to Boise, and was happy to find the same great personal service as I had in Wyoming. Lisa became a new friend with her great service.I will continue to be a loyal customer
March 21, 2023
Unprompted review
Reply from Advance America - Boise - 1545 N. Milwaukee St.
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Boise - 1545 N. Milwaukee St.
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Applied online and received quick…
Applied online and received quick confirmation as to what I qualified for. Money was received in a timely manner and follow up from Lisa at the local office was prompt and courteous. A great company to do business with. Will recommend to others
August 28, 2022
Reply from Advance America - Boise - 1545 N. Milwaukee St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
This was the best experience I've ever…
This was the best experience I've ever had at 44 years had greatly appreciate your time and service it was extremely quick and I would absolutely refer someone else to them!
August 20, 2022
Reply from Advance America - Boise - 1545 N. Milwaukee St.
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
I have had loans through Advanced…
I have had loans through Advanced America for several years off and on and Lisa at this store location the manager she is an excellent employee very friendly very nice very businesslike and anytime I have questions and I call her she helps me right then and I give her she's worth 10 Stars and thank you Lisa for all the work you do helping me when I need loans
July 10, 2022
Reply from Advance America - Boise - 1545 N. Milwaukee St.
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Advance America sent me an offer
Advance America sent me an offer. I went online filled in the application and a few minutes I received the offer amount they would give me. I looked over the loan information and I signed.the loan. The money was in my account the next morning. They are super to work with and they also have a local office here.
May 8, 2022
Reply from Advance America - Boise - 1545 N. Milwaukee St.
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.