I came in was greet by miss rachel, she made he feel like family no worries or stress she is amazing I had the best service and I will be sure to recommend and you this company again.
Company replied
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See what reviewers are saying
Been a customer at the advance america located in Brandon florida store 0562..the staff always been great friendly and professional..(manager Lourdes)..always goes above and beyond to serve her custom... See more
Company replied
Nickii was phenomenal!!! She made the process really easy and help put me at ease when I had a million questions. If you need a loan from a trusted establishment come to Advance America and see Nickii... See more
Company replied
I had a great experience today the representative Neysa Vazquez was very helpful and so nice she answered every question I need to know took her time to explain everything. I would recommend this comp... See more
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
233 W. Brandon Blvd., 33511, Brandon, FL, United States
- 813-654-8293
4.8
Excellent
111 reviews
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I really preciate your service during…
I really preciate your service during 7years with us u guys doing a greate job to helping people thank u .
November 1, 2019
Unprompted review
We had a great experience!
We had a great experience!! Fast friendly and easy!
October 19, 2019
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Brandon,FL…customer service at store is the worst
I’ve been a customer for years at Brandon, FL store as needed. Recently, the associate at store changed and the replacement is horrible. Such attitude and smart mouth it’s unbelievable. She needs to be trained on how to deal with people respectfully or let her go. I wouldn’t even bother going into the store but we tried the online way and it was delayed took longer to do the whole process messed up our bank account. I wish the online way was easier then I wouldn’t have to deal with her.
July 27, 2019
Unprompted review
Reply from Advance America - Brandon - 233 W. Brandon Blvd.
Your comments are important to our business and relationship. Advance America will have someone contact you soon regarding your comments.
The ladies at the Brandon
The ladies at the Brandon, Fl location, TRADIA and KRYSTA are awesome! Top-notch customer service every time😄
April 2, 2018
Unprompted review
Bad service
The day I went to get my loan on March 12th at Brandon Location, I really was disappointed with customer service. I always have had great customer service at that location with the girls. It was an older Lady I didn't catch her name , but she was just very short with customers and kind of rude answering questions.
March 15, 2018
Unprompted review
Reply from Advance America - Brandon - 233 W. Brandon Blvd.
Your comments are important to our business and relationship. Advance America will have someone contact you soon regarding your comments.
I love the girls at the brandon office
I love the girls at the brandon office. Always pleasant and helpful. I won’t go anywhere else for a loan
March 3, 2018
Unprompted review
The people inside always treat me nice…
The people inside always treat me nice there so profesional
February 23, 2018
Unprompted review
Exelent personal
February 5, 2018
Unprompted review
Excellent Experience and superior customer service!
The service and friendliness of the staff was the best I have ever experienced from any business I have dealt with in my lifetime. I would highly recommend Advance America to anyone struggling with short term financial difficulties like myself but I am sure the many other services they provide will be conducted in a friendly, professional and extremely timely manner. I am very grateful to the girls at the Brandon, Florida store!!!
January 30, 2018
Unprompted review
I give it 5 stars especially Ms Crista …
I give it 5 stars especially Ms Crista and the young lady at the front. They are always eager to help. I hope Advance America stays around a long time. Ms Crista especially helped me out after my surgery and I was having financial difficulties and the young lady in the front. You couldn't have asked for nicer people.
December 12, 2017
Unprompted review
Great service the young ladies are …
Great service the young ladies are doing a good job
December 2, 2017
Unprompted review
Best staff ever
Best staff ever. Courteous and gracious. Really makes you feel welcome. Top notch experience.
December 1, 2017
Unprompted review
I had a great experience
I would definitely recommend going to Advance America. They are professional, courteous and efficient.
October 31, 2017
Unprompted review
She did a great job and was very …
She did a great job and was very friendly.
October 29, 2017
Unprompted review
Very friendly quick
September 23, 2017
Unprompted review
The Ladies working there are very nice!
August 4, 2017
Unprompted review
It's quick and very helpful when needed …
It's quick and very helpful when needed is nothing like Amscot
June 24, 2017
Unprompted review
I really love the Girl in your Brandon …
I really love the Girl in your Brandon Florida location she is so sweet and kind and bubbley and very professional
June 23, 2017
Unprompted review
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