Several experiences with Shelby and her staff They are great. Quick, Profesional and very kind. I will recommend everyone who needs your service to Shelby!
Company replied
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See what reviewers are saying
Amazing People who work in there they are very helpful and very knowledgeable!!
Company replied
It was so effortless to accomplish what I checked on.
Company replied
Mickey was great. Great attitude, great customer service skills.
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
2614 Hwy. 36 S, 77833, Brenham, TX, United States
- 979-251-9639
4.0
Great
27 reviews
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I called to cancel my loan and the lady…
I called to cancel my loan and the lady told me to call the next day and the loan had already went through she lied to me, and my payment date is not right I get paid starting November 3rd and there after the 3rd week of the month.
There was no way to change it. Now my payment is due on the 31st and no way to pay it, I also told the lady that. So the payment will be late. Untrustworthy!!
October 16, 2025
Reply from Advance America - Brenham - 2614 Hwy. 36 S
Your comments are important to our business and relationship. We’d like to learn more about this situation. Please call our customer comment line at 1-888-479-2026. Thank you.
It was so effortless to accomplish what…
It was so effortless to accomplish what I checked on.
August 19, 2025
Reply from Advance America - Brenham - 2614 Hwy. 36 S
Thank you for your positive review!! At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
Shelby was easy to work with
Shelby was easy to work with, explained everything to us and was very friendly
May 10, 2025
Unprompted review
Reply from Advance America - Brenham - 2614 Hwy. 36 S
Thank you for your positive review!! At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
Great customer experience!
April 11, 2025
Reply from Advance America - Brenham - 2614 Hwy. 36 S
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Caroline is always friendly and helpful
Caroline is always friendly and helpful
December 27, 2024
Unprompted review
Reply from Advance America - Brenham - 2614 Hwy. 36 S
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
Amazing People who work in there they…
Amazing People who work in there they are very helpful and very knowledgeable!!
December 30, 2024
Unprompted review
Reply from Advance America - Brenham - 2614 Hwy. 36 S
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
Reply from Advance America - Brenham - 2614 Hwy. 36 S
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
Brenham TX Location Rocks!
Several experiences with Shelby and her staff
They are great. Quick, Profesional and very kind.
I will recommend everyone who needs your service to Shelby!
October 7, 2024
Reply from Advance America - Brenham - 2614 Hwy. 36 S
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
Reply from Advance America - Brenham - 2614 Hwy. 36 S
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
Mickey was great
Mickey was great. Great attitude, great customer service skills.
July 26, 2023
Unprompted review
Reply from Advance America - Brenham - 2614 Hwy. 36 S
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Came in to get a cash loan
Came in to get a cash loan, process is super easy!
April 10, 2023
Unprompted review
Reply from Advance America - Brenham - 2614 Hwy. 36 S
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Really friendly,yet professional
Really friendly,yet professional, customer service. Quickly identified needed resources and information. Walked through the process, step by step. Made sure I understood each facet of the service.
Highly recommend this office for short term loans, emergency money needs, and must-do projects.
July 23, 2022
Reply from Advance America - Brenham - 2614 Hwy. 36 S
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Caroline did a great job
Caroline did a great job, this is my second time coming back, she answered any questions I had.
June 27, 2022
Reply from Advance America - Brenham - 2614 Hwy. 36 S
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
I am so pleased with Advance America
I am so pleased with Advance America. I filled out for a loan and got the money the same day. I have been dealing with them for a long time and they have always taken care of me.
December 5, 2021
They greeted me by Mr Rogers
They greeted me by Mr. Rogers that was nice
They were punctual to the point professional they did listen and were courteous
October 6, 2021
Reply from Advance America - Brenham - 2614 Hwy. 36 S
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Brenham - 2614 Hwy. 36 S
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Don't remember her name but she Very…
Don't remember her name but she Very Respectful and kept a smile at all times.Thank you Again
July 28, 2021
Reply from Advance America - Brenham - 2614 Hwy. 36 S
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Shelby is a great manger amd she does…
Shelby is a great manger amd she does her job well…
July 3, 2021
Reply from Advance America - Brenham - 2614 Hwy. 36 S
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
It is always a quick pleasant service…
It is always a quick pleasant service with advance America. With exception of the person at the local office not knowing we can pay over the phone, it has always been smooth sailing with them and they are always my go to place if I need a fast affordable loan in a pinch.
March 19, 2021
Reply from Advance America - Brenham - 2614 Hwy. 36 S
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
On one of the hottest Texas summer…
On one of the hottest Texas summer days, between pay days, my air decided to quit. I needed funds and quick! Thanks to Shelby at the Brenham store #5529, I was in and out with the funds needed in time for the repair service to fix my air same day!
Thanks Shelby!
July 22, 2020
Unprompted review
Reply from Advance America - Brenham - 2614 Hwy. 36 S
Thank you for your response and comments regarding out services. We appreciate your business!
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