Jennifer was great. Helped my dad set up a Gmail account as he didn’t have one to ensure he had access to his online account to have all his information at his hands 24/7.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Very pleased with the friendly service and the ease of borrowing from Advance America. I will definitely be using your service if needed in the future.
Company replied
Y’all were awesome. When I had no where else to turn until payday you guys came through. Appreciate that
Company replied
Jennifer was very knowledgeable and friendly. I highly recommend getting an advance or a loan from this establishment
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
953 Volunteer Parkway, 37620, Bristol, TN, United States
- 423-989-3366
4.8
Excellent
60 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Jennifer was great
Jennifer was great. Helped my dad set up a Gmail account as he didn’t have one to ensure he had access to his online account to have all his information at his hands 24/7.
September 6, 2025
Unprompted review
Reply from Advance America - Bristol - 953 Volunteer Parkway
We're happy to hear that your father received helpful assistance setting up his Gmail account. It's great to know he can now easily access his important information. Thank you for sharing your positive experience!
To fix my credit
July 28, 2025
Reply from Advance America - Bristol - 953 Volunteer Parkway
We appreciate your feedback and will look into how we can help you improve your credit situation.
Reply from Advance America - Bristol - 953 Volunteer Parkway
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Bristol - 953 Volunteer Parkway
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Bristol - 953 Volunteer Parkway
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Bristol - 953 Volunteer Parkway
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Wonderful
The office has some of the nicest ladies! Quick and easy and all around great experience!
December 3, 2024
Unprompted review
Reply from Advance America - Bristol - 953 Volunteer Parkway
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
awesome customer service
June 20, 2024
Unprompted review
Reply from Advance America - Bristol - 953 Volunteer Parkway
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
Wonderful people!
June 10, 2024
Unprompted review
Reply from Advance America - Bristol - 953 Volunteer Parkway
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
Reply from Advance America - Bristol - 953 Volunteer Parkway
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Ms Jennifer was very nice and helped me…
Ms Jennifer was very nice and helped me quickly and explained everything so thoroughly.
January 3, 2024
Unprompted review
Reply from Advance America - Bristol - 953 Volunteer Parkway
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
They are always friendly
They are always friendly, and know exactly what my needs are.
December 3, 2023
Reply from Advance America - Bristol - 953 Volunteer Parkway
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Jennifer is the absolute sweetest…
Jennifer is the absolute sweetest person & helped me very quickly! I got everything I needed, thank you!
August 18, 2023
Reply from Advance America - Bristol - 953 Volunteer Parkway
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Jennifer at Advance America
Jennifer was very knowledgeable and friendly. I highly recommend getting an advance or a loan from this establishment
July 26, 2023
Reply from Advance America - Bristol - 953 Volunteer Parkway
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Very pleased with the friendly service…
Very pleased with the friendly service and the ease of borrowing from Advance America. I will definitely be using your service if needed in the future.
July 22, 2023
Reply from Advance America - Bristol - 953 Volunteer Parkway
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Y’all were awesome
Y’all were awesome. When I had no where else to turn until payday you guys came through. Appreciate that
March 22, 2023
Reply from Advance America - Bristol - 953 Volunteer Parkway
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
I was on my lunch break from Abingdon…
I was on my lunch break from Abingdon and i think her name was Nicole, took amazing and more importantly for me that particular day awesome speed.. no b.s just docs id and i was out of there in time to actually grab a burger and be bayto work on time !!! Loyal customer from here on out !! ❤️❤️$$
August 8, 2022
Reply from Advance America - Bristol - 953 Volunteer Parkway
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Bristol - 953 Volunteer Parkway
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The ladies are awesome where I go…
The ladies are awesome where I go always friendly and ready to help you..Thanks
March 8, 2022
Reply from Advance America - Bristol - 953 Volunteer Parkway
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
I highly recommend this agency
I highly recommend this agency. The ladies at the location I went to were wonderful. Very explanatory and answered any questions I had.
February 11, 2022
Reply from Advance America - Bristol - 953 Volunteer Parkway
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.