I had no problems easy and fast. I like the online application easy for me . Not complicated at all convenient for me. I had a very good experience with this transaction.
Company replied
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I had no problems easy and fast. I like the online application easy for me . Not complicated at all convenient for me. I had a very good experience with this transaction.
Company replied
Doing my loan online was very easy. Also I was contacted by one of the employees and she's always so pleasant to talk to.
Company replied
All the employees are so friendly and helpful I was in the store in Biddulph plaza on Thursday 5/11/2023 and the new young lady in there was very helpful friendly and informative. Thanks for everythin... See more
Company replied
Advance America has been good to me when you get turned down rather it's through a bank/ through your friends/etc advance is always there and I love them for that so when someone doesn't cut you some... See more
Company replied
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
6750 Biddulph Rd., Unit 102, 44144, Brooklyn, OH, United States
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The experience overall was good! The only complaint was a language problem and I had a hard time understanding the customer service representative…I recommend training representatives to try and speak slowly…
I have used Advance America for years and that does say a lot

Reply from Advance America - Brooklyn - 6750 Biddulph Rd., Unit 102
Great as always, both employees are very eager to help, Nicole was awesome

Reply from Advance America - Brooklyn - 6750 Biddulph Rd., Unit 102
The loan application was easy and fast online, but when I used to go into the store on Biddulph, they were always super nice

Reply from Advance America - Brooklyn - 6750 Biddulph Rd., Unit 102
I've been there many times so the process went very quickly.The girls are friendly and knowledgeable.

Reply from Advance America - Brooklyn - 6750 Biddulph Rd., Unit 102
I like advance America and it gave me a great loan since I only get paid once a month on the ladies biddulph road Brooklyn 6750 Cleveland Ohio they did so excellent helping me get the loan the excellent customer service I tell my family and friends about that place

Reply from Advance America - Brooklyn - 6750 Biddulph Rd., Unit 102
Great service, I usually go to same office to do loan. They know who I am and provide me great service. Thank you!

Reply from Advance America - Brooklyn - 6750 Biddulph Rd., Unit 102

Reply from Advance America - Brooklyn - 6750 Biddulph Rd., Unit 102
They are the best. Thank you for all your work and kindness

Reply from Advance America - Brooklyn - 6750 Biddulph Rd., Unit 102
Always timely, friendly and convenient in emergency situations! Every time.

Reply from Advance America - Brooklyn - 6750 Biddulph Rd., Unit 102
Your customer service representative was very good. She was helpful. She was courteous and she made you feel welcome. Definitely a good experience.

Reply from Advance America - Brooklyn - 6750 Biddulph Rd., Unit 102

Reply from Advance America - Brooklyn - 6750 Biddulph Rd., Unit 102

Reply from Advance America - Brooklyn - 6750 Biddulph Rd., Unit 102

Reply from Advance America - Brooklyn - 6750 Biddulph Rd., Unit 102
As always at Biddaulph store great people an handle my needs Always polite and courteous to me and know how to do there job well.

Reply from Advance America - Brooklyn - 6750 Biddulph Rd., Unit 102

Reply from Advance America - Brooklyn - 6750 Biddulph Rd., Unit 102

Reply from Advance America - Brooklyn - 6750 Biddulph Rd., Unit 102
Always polite and fast service and I believe it is Tiffanie that takes care me is very nice.

Reply from Advance America - Brooklyn - 6750 Biddulph Rd., Unit 102
The staff is very friendly and I never have to wait long.

Reply from Advance America - Brooklyn - 6750 Biddulph Rd., Unit 102
Very friendly and knowledgeable definitely my new go to!

Reply from Advance America - Brooklyn - 6750 Biddulph Rd., Unit 102

Reply from Advance America - Brooklyn - 6750 Biddulph Rd., Unit 102
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