The ease of getting everything taken care of and done was nice. The lady was extremely professional and kind.
Company replied
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The ease of getting everything taken care of and done was nice. The lady was extremely professional and kind.
Company replied
It's really so easy to get there application going and get the results are fast and easy
Company replied
The rep who serviced my needs was phenomenal
Company replied
Was easier than usual to complete the application.
Company replied
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
124 E. Northfield Dr., Ste. J, 46112, Brownsburg, IN, United States
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Great people. I feel they're there to help and not just conduct business. Thanks

Reply from Advance America - Brownsburg - 124 E. Northfield Dr., Ste. J

Reply from Advance America - Brownsburg - 124 E. Northfield Dr., Ste. J
Sandy was hands down a breath of fresh air. Not only is she relatable, but she is the type of person you want to deal with in customer service. This was my first time ever being in this position and having to learn the process, all while feeling plenty of rejection. She made me feel as though I wasn't alone in my situation. The world is cold enough right now, it really needs more people like her.

Reply from Advance America - Brownsburg - 124 E. Northfield Dr., Ste. J
Sandy and her staff in Brownsburg IN, are exceptional. The customer service and professionalism are outstanding. They make you feel comfortable in such an awkward situation. No one wants to ask to borrow money but they make it seem like you’re asking mom and dad for $20 to go see a movie.

Reply from Advance America - Brownsburg - 124 E. Northfield Dr., Ste. J
The ladies in the brownsburg branch are always helpful, polite and willing to work with you. I love Assistant manager Sandie, she is the nicest person and always smiling!

Reply from Advance America - Brownsburg - 124 E. Northfield Dr., Ste. J
Always the friendliest associates (Sandy rocks!), efficient and quick!

Reply from Advance America - Brownsburg - 124 E. Northfield Dr., Ste. J
Yery helpful and knowledgeable staff and great too work with. I highly recommend them to anyone who is looking for a loan in hard times.
The store in Brownsburg is the best!! It’s the only one I will use because it has the best people working there ❤️
The associate was very knowledgeable very pleasant an expedient. She answered all my questions to my satisfaction in the whole process only took about 10 minutes
If we are getting same loan the following week, we should be able to just pay the $77. Instead of bring in $677.00 to borrow $600.00 again. Have a great day.
Advance came through for me when I needed cash in a hurry! It was fast and easy.
My experience was fantastic as always. The lady who waited on me was courteous, helpful, clear and humorous. I have dealt with her before so I was glad she knew me and we had a good transaction.
She knows what she is doing and we were out of there in no time with my money.
We really enjoy the Brownsburg office. They are very quick and know their customers.
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