The agent who helped me was very courteous and knew her business. It was wonderful dealing with her.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
The agent who helped me was very courteous and knew her business. It was wonderful dealing with her.
Company replied
Very good customer service and professional environment. I have never had a problem with this location. If I could star more than five stars, I would.
Company replied
Gustavo was very nice and explained everything very well. I had not gotten a loan since 2018 so a lot had changed, but he made it very easy to understand. Very pleasant
Company replied
Places was very nice and clean. The crew were very polite and helpful. Easy to talk to them and answered all my questions.
Written by the company
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
1113 Imperial Avenue West, Ste. #106, 92231, Calexico, CA, United States
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The agent who helped me was very courteous and knew her business. It was wonderful dealing with her.

Reply from Advance America - Calexico - 1113 Imperial Avenue West, Ste. #106
Very good customer service and professional environment. I have never had a problem with this location. If I could star more than five stars, I would.

Reply from Advance America - Calexico - 1113 Imperial Avenue West, Ste. #106
I received good customer service and was helped in a fast and efficient manner.

Reply from Advance America - Calexico - 1113 Imperial Avenue West, Ste. #106
Gustavo was very nice and explained everything very well. I had not gotten a loan since 2018 so a lot had changed, but he made it very easy to understand. Very pleasant

Reply from Advance America - Calexico - 1113 Imperial Avenue West, Ste. #106
Awesome Staff! They are always curious and helpful to the clients. Thank you and keep up the good work!

Reply from Advance America - Calexico - 1113 Imperial Avenue West, Ste. #106
Always great costumer service and they make it easy for you

Reply from Advance America - Calexico - 1113 Imperial Avenue West, Ste. #106
Places was very nice and clean. The crew were very polite and helpful. Easy to talk to them and answered all my questions.
Everyone at Advance are so friendly and stress free. Thank you
Excelent costumer service highly recomented
Staff is always very friendly and pleasant.
Audrey was nice and attentive, she answered all of my questions I had.Great customer service.
Love all the workers at Cash Advance they treat me and everyone else like family.
Audrey its the best employee on calexico exellent service
Honestly great positive crew.all very nice attitude.thank you
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.