What's can I say, a great company to deal with. Easy to get a loan with even if you don't have excellent credit. Payments are easy for any budget, customer service is always available if your need... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
They provided me excellent service and helped with my financial needs. They are very professional, friendly, and made sure all my questions were answered before leaving.
Company replied
Pam and her associate Rene were awesome! Friendly professional and thorough. Pam went over every aspect of my loan details and I felt confident knowing exactly what I was signing up for. I will be pay... See more
Company replied
Advance America contacted me to let me know I could refinance my loan if I needed to, which I decided to do. I appreciate I was given that option. They are so easy to work with, and I appreciate there... See more
Company replied
Company details
- Loan Agency
- also in
- Financial Institution
- Money Order Service
- Money Transfer Service
- Non-Bank Financial Service
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
301 East Hwy. 243, Ste. 127, 75103, Canton, TX, United States
- 903-567-3302
4.4
Excellent
40 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Advance America - Canton - 301 East Hwy. 243, Ste. 127
Thank you for your response and comments regarding our services. We appreciate your business!
They provided me excellent service and…
They provided me excellent service and helped with my financial needs. They are very professional, friendly, and made sure all my questions were answered before leaving.
July 24, 2026
Unprompted review
Reply from Advance America - Canton - 301 East Hwy. 243, Ste. 127
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Excellent reliable company
What's can I say, a great company to deal with. Easy to get a loan with even if you don't have excellent credit. Payments are easy for any budget, customer service is always available if your need them with quick response and always helps you. Refinancing is quick and easy if you need to. Highly recommend this company if you need a quick reliable loan.
July 14, 2026
Reply from Advance America - Canton - 301 East Hwy. 243, Ste. 127
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The interest rate is ridiculous
The interest rate is ridiculous. This is absolutely a last resort decision. They say 12 payments, when it’s actually 24 payments in 12 months. It’s exploitation.
June 15, 2026
Reply from Advance America - Canton - 301 East Hwy. 243, Ste. 127
Advance America values its customers and would like to learn more about this situation. Please call our Service Solutions Team at 1-888-479-2026. Thank you.
Great customer sevice
May 5, 2026
Unprompted review
Reply from Advance America - Canton - 301 East Hwy. 243, Ste. 127
Thank you for your positive review. At Advance America, we strive to provide the best customer service, and we are very happy to be able to provide you with the money solutions you need. Have a nice day.
Unexpectedly getting a loan was the one…
Unexpectedly getting a loan was the one thing I'm happy about with this group!
April 15, 2026
Reply from Advance America - Canton - 301 East Hwy. 243, Ste. 127
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Quick and easy
Quick and easy! Loans up to $5,000 no hard credit check!!!!
March 25, 2026
Unprompted review
Reply from Advance America - Canton - 301 East Hwy. 243, Ste. 127
We're happy to hear that you had a quick and easy experience. We appreciate you taking the time to share your positive feedback with us!
Excellent Customer Service…
Pam and her associate Rene were awesome! Friendly professional and thorough. Pam went over every aspect of my loan details and I felt confident knowing exactly what I was signing up for. I will be paying off my loan asap. Thank you ladies for a really good day. I needed the monetary help immediately and you delivered! Thank you, Annette
October 15, 2025
Reply from Advance America - Canton - 301 East Hwy. 243, Ste. 127
Thank you for your positive review!! At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
Pam and Rane are the best
Pam and Rane are the best. Highly recommend
October 10, 2025
Unprompted review
Reply from Advance America - Canton - 301 East Hwy. 243, Ste. 127
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Canton - 301 East Hwy. 243, Ste. 127
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Advance America contacted me to let me…
Advance America contacted me to let me know I could refinance my loan if I needed to, which I decided to do. I appreciate I was given that option. They are so easy to work with, and I appreciate there's no penalty if you pay it off early.
August 7, 2025
Reply from Advance America - Canton - 301 East Hwy. 243, Ste. 127
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Super easy applied got an offer I…
Super easy applied got an offer I excepted it.. and the money was in the account overnight...
July 2, 2025
Reply from Advance America - Canton - 301 East Hwy. 243, Ste. 127
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Simple app...easy to use
June 23, 2025
Reply from Advance America - Canton - 301 East Hwy. 243, Ste. 127
We're happy to hear that the app is easy to use. Thank you for your positive feedback; we appreciate it.
Exceptional Manager
Pam, the manager was so helpful and friendly. She is very knowledgeable.
June 4, 2025
Reply from Advance America - Canton - 301 East Hwy. 243, Ste. 127
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Kyla and Renea provide excellent…
Kyla and Renea provide excellent customer service. They are knowledgeable and very friendly. I always enjoy talking with them.
August 9, 2024
Reply from Advance America - Canton - 301 East Hwy. 243, Ste. 127
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
Do not trust
Do not trust. The store of the ladies in her are very rude. They will take your payment out five days early and lie to you say they can’t take it out on the weekend but when you have your account number, you can take it out any day they will cause you hang up on you on the phone and talk to you like you are a low piece of trash
November 14, 2023
Unprompted review
Reply from Advance America - Canton - 301 East Hwy. 243, Ste. 127
Advance America values its customers and would like to learn more about this situation. Please call our customer comment line at 1-888-310-4238. Thank you.
10 out 10
The staff is the most friendliness and helpful I've ever had the pleasure of doing business with.
May 14, 2022
Reply from Advance America - Canton - 301 East Hwy. 243, Ste. 127
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Kyla has always came through for us
Kyla has always came through for us. She has been very helpful and very professional at all times. I couldn’t ask for any better customer service. So if you need a loan this the place to go to and she will try to help you however she can. I would recommend them
January 28, 2022
Unprompted review
Reply from Advance America - Canton - 301 East Hwy. 243, Ste. 127
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Experience customer service reps
Experience customer service reps. Real happy with the service provided
October 3, 2021
Reply from Advance America - Canton - 301 East Hwy. 243, Ste. 127
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Great place very helpful.Great customer…
Great place very helpful.Great customer service.
August 23, 2021
Reply from Advance America - Canton - 301 East Hwy. 243, Ste. 127
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.