Martha has always been there when I have needed her. Always pleasant to talk. She is definitely good at what she does!!! Once you experience good service you will always have a return customer! Tha... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The experience there is fast, professional and friendly! I have recommended others to borrow there for quick no hassle emergency loans.
Company replied
Everyone needs a hand now and then with financial difficulties. Advance America employees treat clients with respect and dignity! The whole borrowing process is easy and quick which is a bonus when my... See more
Nicest ladies I belive ever met atmosphere is relaxed and comfortable their always will to answer any questions u may have and assist u rates r reasonable as well thank u
Company details
- Loan Agency
- Car Finance and Loan Company
- Financial Consultant
- Financial Institution
- Money Order Service
- Money Transfer Service
- Non-Bank Financial Service
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
3640 Louisa Rd., 41129, Catlettsburg, KY, United States
- 606-739-4200
3.6
Average
22 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Closing location, NOT GOOD !!!
Closing location, not good, will take business elsewhere. Will have to travel too far. Know manager well and she is great. If Advance America does not care about it's customers, why stay with t
November 15, 2022
Reply from Advance America - Catlettsburg - 3640 Louisa Rd.
Advance America values its customers and we will have someone personally contact you to discuss further.
The experience there is fast
The experience there is fast, professional and friendly! I have recommended others to borrow there for quick no hassle emergency loans.
August 13, 2022
Reply from Advance America - Catlettsburg - 3640 Louisa Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Martha is the best!!!
Martha has always been there when I have needed her. Always pleasant to talk. She is definitely good at what she does!!! Once you experience good service you will always have a return customer! Thanks Martha you are awesome
July 6, 2022
Unprompted review
Reply from Advance America - Catlettsburg - 3640 Louisa Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Employee at my location is the absolute…
Employee at my location is the absolute best! She is always so kind and very knowledgeable in what she does. My ONLY complaint with my loans is the interest rate is incredibly unfair and extremely high.
June 6, 2022
Reply from Advance America - Catlettsburg - 3640 Louisa Rd.
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Best payday loan business I have used
Best payday loan business I have used. Always friendly and willing to answer any questions I might have.
April 5, 2022
Reply from Advance America - Catlettsburg - 3640 Louisa Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Catlettsburg - 3640 Louisa Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Catlettsburg Ky
Great staff in Catlettsburg so polite and great to be around. Thank you.
April 23, 2020
Unprompted review
Reply from Advance America - Catlettsburg - 3640 Louisa Rd.
Your business is important to us, thank you for your response!
Nicest ladies I belive ever met…
Nicest ladies I belive ever met atmosphere is relaxed and comfortable their always will to answer any questions u may have and assist u rates r reasonable as well thank u
October 8, 2019
Unprompted review
Employees are Winderful
Everyone needs a hand now and then with financial difficulties. Advance America employees treat clients with respect and dignity! The whole borrowing process is easy and quick which is a bonus when my time is limited.
August 4, 2019
Unprompted review
Very efficient and the staff was …
Very efficient and the staff was knowledgeable and friendly
January 29, 2018
Unprompted review
Great place!
I love the staff! The ladies here are so sweet! This place always available when I’m in tight spot! Grateful for you guys.
December 2, 2017
Unprompted review
Great Staff
Great Staff. Couldn’t ask for more friendly workers. They are the best. Keep up the good work Martha and Amber.
November 16, 2017
Unprompted review
Great!!!!
This place is modern, secure, friendly staff, neat and clean, quick-best fast cash around!
September 25, 2017
Unprompted review
Courteous
Courteous, friendly, and professional each and every visit. Very knowledgeable and efficient.
May 28, 2017
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.