The staff at the SW Cedar Rapids, IA, store have been execellent, when it came to solving a problem for me with my login, to just plain, good 'ole fashioned, actual customer service and friendliness..... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
The staff at the SW Cedar Rapids, IA, store have been execellent, when it came to solving a problem for me with my login, to just plain, good 'ole fashioned, actual customer service and friendliness..... See more
Company replied
I love dealing with the people in person rather than doing everything online. The gals at the store are wonderful and so nice!
Company replied
I would like everyone to know that Lydia Williams is a awesome representative for this company. If you have any questions or concerns about getting a loan or anything about a loan you have she is your... See more
Company replied
The online service is faster than expected..but you have to consider 2 weeks paying back no matters the day of loan.. the important is to respect de commitment and not to focus on pay date.
Company replied
Written by the company
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
3135 Wiley Blvd. SW, Ste. 107, 52404, Cedar Rapids, IA, United States
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Advance America - Cedar Rapids - 3135 Wiley Blvd. SW, Ste. 107
I love dealing with the people in person rather than doing everything online. The gals at the store are wonderful and so nice!

Reply from Advance America - Cedar Rapids - 3135 Wiley Blvd. SW, Ste. 107
Jess is very helpful and professional...always has a smile when I come in...They have helped me many times and I'm greatful.

Reply from Advance America - Cedar Rapids - 3135 Wiley Blvd. SW, Ste. 107
The staff at the SW Cedar Rapids, IA, store have been execellent, when it came to solving a problem for me with my login, to just plain, good 'ole fashioned, actual customer service and friendliness..!!! Kudos to all the ladies there..!!!

Reply from Advance America - Cedar Rapids - 3135 Wiley Blvd. SW, Ste. 107

Reply from Advance America - Cedar Rapids - 3135 Wiley Blvd. SW, Ste. 107
Great if was easy to do and also e asy to make my payment on lonec

Reply from Advance America - Cedar Rapids - 3135 Wiley Blvd. SW, Ste. 107

Reply from Advance America - Cedar Rapids - 3135 Wiley Blvd. SW, Ste. 107
Mary was very helpful and helped me today

Reply from Advance America - Cedar Rapids - 3135 Wiley Blvd. SW, Ste. 107

Reply from Advance America - Cedar Rapids - 3135 Wiley Blvd. SW, Ste. 107

Reply from Advance America - Cedar Rapids - 3135 Wiley Blvd. SW, Ste. 107

Reply from Advance America - Cedar Rapids - 3135 Wiley Blvd. SW, Ste. 107

Reply from Advance America - Cedar Rapids - 3135 Wiley Blvd. SW, Ste. 107

Reply from Advance America - Cedar Rapids - 3135 Wiley Blvd. SW, Ste. 107
Very professional and polite I would recommend ppl to come here.

Reply from Advance America - Cedar Rapids - 3135 Wiley Blvd. SW, Ste. 107
I love the fact that you guys are willing to help out people it's convenient it's easy it was a little stressful at the beginning because all the information that I applied for at the very beginning apparently didn't go across through the website but now I'm able to just log on get the loan amount that I need in going about my Mary day what I can say is that the young lady that you have working at the store her name is Corrine she has been the best y'all have ever had at that store since I started coming to the store don't ever get rid of her she needs a promotion and it's because of her that I keep coming back she's an amazing brilliant Woman and y'all should really give her either a raise or a promotion or something cuz she does a phenomenal job.

Reply from Advance America - Cedar Rapids - 3135 Wiley Blvd. SW, Ste. 107
Jess was great would highly recommend

Reply from Advance America - Cedar Rapids - 3135 Wiley Blvd. SW, Ste. 107
Jess and Amy are great. Very reliable and amazing customer service. Thank you ladies

Reply from Advance America - Cedar Rapids - 3135 Wiley Blvd. SW, Ste. 107

Reply from Advance America - Cedar Rapids - 3135 Wiley Blvd. SW, Ste. 107
I appreciate that Advance America continues to provide me the help I need when I need it. The personnel at the Wiley store are friendly and their customer service skills are excellent.

Reply from Advance America - Cedar Rapids - 3135 Wiley Blvd. SW, Ste. 107
Agent very professional, articulate my options and was extremely patient with questions.

Reply from Advance America - Cedar Rapids - 3135 Wiley Blvd. SW, Ste. 107
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.