I had great personal communication Betty and Joya. They talked me through every step explained every questions I asked. Gave me reassurance with my decision. Thanks ladies!!!!! Y'all are the Best.
Company replied
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I had great personal communication Betty and Joya. They talked me through every step explained every questions I asked. Gave me reassurance with my decision. Thanks ladies!!!!! Y'all are the Best.
Company replied
I need the money for emergency in advance America was right there I fill the application in they approved me right away I was so happy that was a blessing I would recommend them to anybody.the process... See more
Company replied
Mrs. Betty and Mrs Joya were awesome and very helpful. Customer service was absolutely superb and the process was simple. I recommend anyone that needs a little help to come see them.
Company replied
The service was excellent and they took their time and explained everything. They also made sure I understood by asking questions and allowing me to ask questions. I will definitely return to this of... See more
Company replied
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
1636 State Road, 29520, Cheraw, SC, United States
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Kim was great she was very quick and friendly.
I went yesterday to renew my loan and my experience did not go well. I find this place and the manager to be very unprofessional. They literally change their " protocol" every time I go there. Also I called during my lunch break last week and the manager answered and informed me that she could not assist me because she and everyone else in the office were on " break". In my whole life I have never worked at a place or called a place that EVERYONE was on " break" at the same time. I actually had to call another location for help. I do not find this company to be helpful to the customer and feel they only look out for themselves. I have to travel over an hour to get a loan from you facilities and I will not be coming back. I feel that I am a good customer as all my loans are in good standing and always paid. Thank you for taking the time to read this.

Reply from Advance America - Cheraw - 1636 State Road
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