Advance America - Chesterfield - 27919 23 Mile Rd. Reviews 

74
TrustScore 4.5 out of 5

4.7

27919 23 Mile Rd., 48051 Chesterfield, MI, US


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Rated 5 out of 5 stars

I love this place !!! I was there for 20 minutes flat and was treated so well. The reps were so professional and courteous. Don’t l me forget to mention knowledgeable of all your products and services... See more

Company replied

Rated 5 out of 5 stars

Always helpful when needed, answers all questions, will work with you if needed would recommend everyone if they need a quick loan, I just love dealing with Advance America more then any other quick... See more

Company replied

Rated 5 out of 5 stars

This is a great place to get a loan when necessary. I love how easy it is to apply online and how friendly and knowledgeable their staff is when I go to their physical store.

Company replied

Rated 5 out of 5 stars

At the store or online, Advance America is always a lifesaver. Sometimes stuff comes up and you just have to do what you have to do. They have come through many times for me and my family and we truly... See more

Company replied


Company details

  1. Loan Agency
  2. Financial Institution
  3. Money Order Service
  4. Money Transfer Service
  5. Non-Bank Financial Service

About Advance America - Chesterfield - 27919 23 Mile Rd.

Written by the company

Advance America is a licensed and regulated lender providing convenient loan options online and in store.

Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.

Apply Now


Contact info

  • 27919 23 Mile Rd., 48051, Chesterfield, MI, United States

  • 586-421-1008

4.7

Excellent

TrustScore 4.5 out of 5

74 reviews

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4.7

All reviews

(74)

11,920 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick service

Quick service

September 5, 2026
Advance America - Chesterfield - 27919 23 Mile Rd. logo

Reply from Advance America - Chesterfield - 27919 23 Mile Rd.

Thank you for your positive review. At Advance America, we strive to provide the best customer service, and we are very happy to be able to provide you with the money solutions you need. Have a nice day.

Rated 5 out of 5 stars

Very helpful

In time of need they approved me

September 2, 2026
Advance America - Chesterfield - 27919 23 Mile Rd. logo

Reply from Advance America - Chesterfield - 27919 23 Mile Rd.

Thank you for your response and comments regarding our services. We appreciate your business!

Rated 5 out of 5 stars

Friendly, Efficient, and Informative

Friendly and quick service. Helped me through each step of the process. Fully informed of what to expect.

May 26, 2026
Unprompted review
Advance America - Chesterfield - 27919 23 Mile Rd. logo

Reply from Advance America - Chesterfield - 27919 23 Mile Rd.

Thank you for your response and comments regarding our services. We appreciate your business!

Rated 5 out of 5 stars

Such an easy process and the ladies at…

Such an easy process and the ladies at this location are very nice !

May 8, 2026
Unprompted review
Advance America - Chesterfield - 27919 23 Mile Rd. logo

Reply from Advance America - Chesterfield - 27919 23 Mile Rd.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

This was a great experience

This was a great experience, these ladies helped me get what I needed and was so nice.

May 8, 2026
Unprompted review
Advance America - Chesterfield - 27919 23 Mile Rd. logo

Reply from Advance America - Chesterfield - 27919 23 Mile Rd.

Thank you for your positive review. At Advance America, we strive to provide the best customer service, and we are very happy to be able to provide you with the money solutions you need. Have a nice day.

Rated 5 out of 5 stars

Great people

Great people. They were very helpful and friendly

May 1, 2026
Unprompted review
Advance America - Chesterfield - 27919 23 Mile Rd. logo

Reply from Advance America - Chesterfield - 27919 23 Mile Rd.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars

Very helpful

This was a nice experience, Sam was very sweet and professional, I most definitely would recommend.

February 17, 2026
Unprompted review
Advance America - Chesterfield - 27919 23 Mile Rd. logo

Reply from Advance America - Chesterfield - 27919 23 Mile Rd.

Thank you for your response and comments regarding our services. We appreciate your business!

Rated 1 out of 5 stars

Zero

Zero. Rep put payment to wrong account. Then said could not reverse & had to call & get rep on phone to assist her in correcting!!!!!

November 12, 2025
Unprompted review
Advance America - Chesterfield - 27919 23 Mile Rd. logo

Reply from Advance America - Chesterfield - 27919 23 Mile Rd.

Advance America values its customers and we will have someone personally contact you to discuss further.

Rated 5 out of 5 stars

The great customer service here is…

The great customer service here is amazing they try there best to help me get my loan I will definitely be returning

September 12, 2025
Unprompted review
Advance America - Chesterfield - 27919 23 Mile Rd. logo

Reply from Advance America - Chesterfield - 27919 23 Mile Rd.

Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.

Rated 5 out of 5 stars

Great customer service Sam and Ericka…

Great customer service Sam and Ericka go over and beyond to help it always smells great in the place

September 16, 2025
Unprompted review
Advance America - Chesterfield - 27919 23 Mile Rd. logo

Reply from Advance America - Chesterfield - 27919 23 Mile Rd.

Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.

Rated 5 out of 5 stars

Love the service

Love the service, the ladies were nice, helpful & straight to the point! Very easy.

September 13, 2025
Unprompted review
Advance America - Chesterfield - 27919 23 Mile Rd. logo

Reply from Advance America - Chesterfield - 27919 23 Mile Rd.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars

Working by herself.

I applied for a loan on line and was able to pick up in store next business day. The lady in store was very quick and friendly even though she was working by herself. Her name was Sue and she had people waiting in line. She could use some help.

August 3, 2025
Advance America - Chesterfield - 27919 23 Mile Rd. logo

Reply from Advance America - Chesterfield - 27919 23 Mile Rd.

We're happy to hear that you had a quick and easy loan experience. We appreciate your feedback regarding the staffing levels, and we'll be sure to look into it. Thank you for your review!

Rated 5 out of 5 stars

Great

Experience was very easy

July 16, 2025
Unprompted review
Advance America - Chesterfield - 27919 23 Mile Rd. logo

Reply from Advance America - Chesterfield - 27919 23 Mile Rd.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars

Great location

Great location! Always helpful.

June 3, 2025
Unprompted review
Advance America - Chesterfield - 27919 23 Mile Rd. logo

Reply from Advance America - Chesterfield - 27919 23 Mile Rd.

Thank you for your positive review!! At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!

Rated 5 out of 5 stars

Professionalism

The Professionalism of All the ladies working at Advance America makes my experience worth coming back .

April 25, 2025
Advance America - Chesterfield - 27919 23 Mile Rd. logo

Reply from Advance America - Chesterfield - 27919 23 Mile Rd.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars

Highly recommend. This is a great place to get a loan…

This is a great place to get a loan when necessary. I love how easy it is to apply online and how friendly and knowledgeable their staff is when I go to their physical store.

January 4, 2025
Advance America - Chesterfield - 27919 23 Mile Rd. logo

Reply from Advance America - Chesterfield - 27919 23 Mile Rd.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars

Always helpful when needed

Always helpful when needed, answers all questions, will work with you if needed would recommend everyone if they need a quick loan, I just love dealing with Advance America more then any other quick loan place.

October 24, 2024
Advance America - Chesterfield - 27919 23 Mile Rd. logo

Reply from Advance America - Chesterfield - 27919 23 Mile Rd.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 4 out of 5 stars

Convenince

Convenince

August 15, 2024
Advance America - Chesterfield - 27919 23 Mile Rd. logo

Reply from Advance America - Chesterfield - 27919 23 Mile Rd.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars

My first time there and Sky was beyond…

My first time there and Sky was beyond helpful in all my questions and walking me through the process.

May 22, 2024
Unprompted review
Advance America - Chesterfield - 27919 23 Mile Rd. logo

Reply from Advance America - Chesterfield - 27919 23 Mile Rd.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

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