You guys are soooooooooooo AWESOME!! I have zero problems with getting a loan every time I pay my loan off I can go back and get another one with no issues. The ladies at the location on Springfield P... See more
Company replied
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Living on a fixed income can be so frustrating. We really needed immediate cash. The online form wasn’t working for me (computer-challenged senior citizen) so I took the in-person chance and went to t... See more
Company replied
We went in and paid off our existing loan amount and reborrowed. The process was much improved compared to the last time we borrowed. It was quick and easy and the funds went directly to our ATM/Debit... See more
Company replied
Bella at the Advanced cash is the model for all who wish to be employed at this business. I have been doing business with her for almost 7 years and have consistently been helped in a positive way f... See more
Company replied
Company details
- Loan Agency
- Car Finance and Loan Company
- Financial Consultant
- Financial Institution
- Money Order Service
- Money Transfer Service
- Non-Bank Financial Service
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
451-C Ohio Pike, 45255, Cincinnati, OH, United States
- 513-528-2100
4.7
Excellent
66 reviews
Asks customers to review
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You guys are soooooooooooo AWESOME!
You guys are soooooooooooo AWESOME!! I have zero problems with getting a loan every time I pay my loan off I can go back and get another one with no issues. The ladies at the location on Springfield Pike is simply AWESOME!!!!
June 29, 2024
Reply from Advance America - Cincinnati - 451-C Ohio Pike
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
Have your papers ready before you go
Bella at the Advanced cash is the model for all who wish to be employed at this business. I have been doing business with her for almost 7 years and have consistently been helped in a positive way for all my borrowing needs. All perspective employees should be trained by her. Her positive attitude and professional manner of doing business exceeds expectations.
April 14, 2024
Reply from Advance America - Cincinnati - 451-C Ohio Pike
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The people were very kind and…
The people were very kind and courteous. They were very confident in their jobs and did it very well made the experience relaxed.
September 8, 2023
Reply from Advance America - Cincinnati - 451-C Ohio Pike
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
This company is awesome
This company is awesome. Friendly and helpful. Received a call about a review, I had posted. They even follow up. My review was about checksmart Ohio. If you need a loan. Don't waste your time with anyone else. Go to advance America.
September 5, 2023
Unprompted review
Reply from Advance America - Cincinnati - 451-C Ohio Pike
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Cincinnati - 451-C Ohio Pike
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day
Reply from Advance America - Cincinnati - 451-C Ohio Pike
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The ladies helped me every step of the…
The ladies helped me every step of the way. They were able to answer any questions I threw at them and they were both pleasant and makes me want to come back as a customer
June 13, 2023
Reply from Advance America - Cincinnati - 451-C Ohio Pike
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Excellent customer service
May 11, 2023
Reply from Advance America - Cincinnati - 451-C Ohio Pike
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Kudos to Kahlee! Living on a fixed income can be so…
Living on a fixed income can be so frustrating. We really needed immediate cash. The online form wasn’t working for me (computer-challenged senior citizen) so I took the in-person chance and went to the nearby location. Kudos to Kahlee who calmed me down and came to my rescue. She walked me through the process, sorted through all the paperwork I’d brought along and made it all happen. By the time I left, the loan money had been deposited in my bank. And I had enjoyed a pleasant, private conversation with an empathetic new friend.
May 1, 2023
Unprompted review
Reply from Advance America - Cincinnati - 451-C Ohio Pike
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
We went in and paid off our existing…
We went in and paid off our existing loan amount and reborrowed. The process was much improved compared to the last time we borrowed. It was quick and easy and the funds went directly to our ATM/Debit card. A very enjoyable experience, and the agent that assisted us was very kind...
March 31, 2023
Reply from Advance America - Cincinnati - 451-C Ohio Pike
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Fast…
Fast efficient,courteous,professional,personal service.They strive to help find a way to help.Wonderful people
January 25, 2023
Reply from Advance America - Cincinnati - 451-C Ohio Pike
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
When I needed to use again
When I needed to use again , You were there to help right away . Thanks again 👍
December 8, 2022
Reply from Advance America - Cincinnati - 451-C Ohio Pike
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Monica went above and beyond to fix a…
Monica went above and beyond to fix a problem that occurred with my loan.She is always so friendly and helpful every-time I go there.
December 2, 2022
Reply from Advance America - Cincinnati - 451-C Ohio Pike
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Wonderful Experience
Melissa the girl who helped me was professional, friendly and made me feel comfortable. She was not judgmental -she was understanding that there are times when someone needs temporary help. Melissa is a valuable asset to your company.
September 14, 2022
Reply from Advance America - Cincinnati - 451-C Ohio Pike
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Fast loans
And please are always nice and polite to deal with and always very helpful.
August 14, 2022
Reply from Advance America - Cincinnati - 451-C Ohio Pike
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Cincinnati - 451-C Ohio Pike
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
4 days later- still can't cash it
I wrote before- service and process was great. But they didn't have cash on hand the day I got my loan and they gave me a check. I tried from Thursday to Monday to cash that check, Kroger, Walmart, Meijer, my bank... No one would cash that check. Soo called, they said a place downtown (20mi) would cash it for sure but I had to get there while the store I got the check from was open so it could be verified. So, grandkids in tow, I schlepp downtown where they were more than happy to can my check, for a paltry fee of $35.00!!!!! To cash a 700 check that they just verified. DO NOT ACCEPT A CHECK, ONLY CASH FROM ADVANCE AMERICA.
July 12, 2022
Unprompted review
Reply from Advance America - Cincinnati - 451-C Ohio Pike
- Advance America values its customers and would like to learn more about this situation. Please call our social media comment line at 866-682-2992. Thank you.
Great customer service
Great customer service, friendly staff. I love the direct deposit into the bank, No more cumbersome checks.
June 17, 2022
Reply from Advance America - Cincinnati - 451-C Ohio Pike
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Needed a loan got it personal very…
Needed a loan got it personal very helpful and friendly.
May 26, 2022
Reply from Advance America - Cincinnati - 451-C Ohio Pike
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Wonderful and helpful experience
Wonderful and helpful experience. Got the help and loan I needed with no issues. I would highly recommend this place to anyone looking for a loan.
March 28, 2022
Reply from Advance America - Cincinnati - 451-C Ohio Pike
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
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