Advance America - Claymont - 333 Naamans Rd. Suite 36 Reviews 

26
TrustScore 4.5 out of 5

4.7

333 Naamans Rd. Suite 36, 19703 Claymont, DE, US


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Rated 5 out of 5 stars

Very friendly, fast and excellent customer service. Sylvia and Cori were very helpful and nice employees! Team5415

Rated 5 out of 5 stars

I never borrow from payday lenders but this year I over spent on vacation and came up $100.00 short in my checking account that's never happened to me before, thank goodness Advance was there to help... See more

Rated 5 out of 5 stars

Advance America was there for me during my time of need. Their new application system is quick and less stressful than the old paper system. N. S.

Company replied

Rated 5 out of 5 stars

I am so happy I stumbled upon America Advance at 333 Naamans rd, they looked out for in my desperate time of need. I want the world to know that they are the best. Thanks to Jesse and the entire crew.... See more


Company details

  1. Loan Agency
  2. Financial Institution
  3. Money Order Service
  4. Money Transfer Service
  5. Non-Bank Financial Service

About Advance America - Claymont - 333 Naamans Rd. Suite 36

Written by the company

Advance America is a licensed and regulated lender providing convenient loan options online and in store.

Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.

Apply Now


Contact info

  • 333 Naamans Rd. Suite 36, 19703, Claymont, DE, United States

  • 302-798-5871

4.7

Excellent

TrustScore 4.5 out of 5

26 reviews

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4.7

All reviews

(26)

11,880 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very friendly

Very friendly, fast and excellent customer service. Sylvia and Cori were very helpful and nice employees! Team5415

December 1, 2021
Unprompted review
Rated 5 out of 5 stars

Advance America was there for me during…

Advance America was there for me during my time of need. Their new application system is quick and less stressful than the old paper system.

N. S.

October 8, 2021
Advance America - Claymont - 333 Naamans Rd. Suite 36 logo

Reply from Advance America - Claymont - 333 Naamans Rd. Suite 36

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Will go there again

July 31, 2021
Advance America - Claymont - 333 Naamans Rd. Suite 36 logo

Reply from Advance America - Claymont - 333 Naamans Rd. Suite 36

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

Service was cordial and helpful as…

Service was cordial and helpful as usual. They have added a few perks which make things so much easier and ensures a smoother process.

July 27, 2021
Advance America - Claymont - 333 Naamans Rd. Suite 36 logo

Reply from Advance America - Claymont - 333 Naamans Rd. Suite 36

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

The experience at the 333 Naamans road…

The experience at the 333 Naamans road Claymont, DE location was great. Warm, friendly, and helpful with the process. Would recommend to anyone.

July 20, 2021
Advance America - Claymont - 333 Naamans Rd. Suite 36 logo

Reply from Advance America - Claymont - 333 Naamans Rd. Suite 36

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

Staff are always courteous &…

Staff are always courteous & professional! Quick process! Thank you!

July 7, 2021
Advance America - Claymont - 333 Naamans Rd. Suite 36 logo

Reply from Advance America - Claymont - 333 Naamans Rd. Suite 36

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

Great place and staff is very…

Great place and staff is very professional

June 30, 2021
Advance America - Claymont - 333 Naamans Rd. Suite 36 logo

Reply from Advance America - Claymont - 333 Naamans Rd. Suite 36

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

I never borrow from payday lenders but…

I never borrow from payday lenders but this year I over spent on vacation and came up $100.00 short in my checking account that's never happened to me before, thank goodness Advance was there to help me out, your service was fast and your staff was very professional and customer friendly. Thank you so much for being there for me.

September 20, 2019
Unprompted review
Rated 5 out of 5 stars

Quickness of the process

I appreciate the quickness of the process. I had a plumbing expense I wasn't expecting. The loan was just what I needed. Thank you.

March 24, 2018
Unprompted review
Rated 2 out of 5 stars

The whole process just made me feel …

The whole process just made me feel very dirty like I was some type of criminal. I was pretty much out if I didn’t have all three references or if the Representative couldn’t contact them right on the spot I was basically out on the loan. Other issues and just not a good experience.

Brian

February 10, 2018
Unprompted review
Advance America - Claymont - 333 Naamans Rd. Suite 36 logo

Reply from Advance America - Claymont - 333 Naamans Rd. Suite 36

Your comments are important to our business and relationship. Advance America will have someone contact you within the next several business days regarding your comments.

Rated 2 out of 5 stars

The first time I went the guy was very …

The first time I went the guy was very nice the second time I went the woman was very rude and made me not want to come back

September 28, 2017
Unprompted review
Advance America - Claymont - 333 Naamans Rd. Suite 36 logo

Reply from Advance America - Claymont - 333 Naamans Rd. Suite 36

Advance America values its customers and we will have someone personally contact you to discuss this further.

Rated 1 out of 5 stars

The customer service rep was very rude and does not understand their own rules/criteria for the loans.

The customer service at the Naamans Road location was very rude. I was treated with much disrespect. This was not the first time I utilized Advance America, and I am very familiar with their requirements for taking out a loan. So I brought in my most recent pay stub and my most recent bank statement. However, the representative argued that my bank statement was not "... dated within 35 days..." of the loan request date. Therefore, to obtain the loan, she wanted me to pull up my bank account on my cell phone so that she could see recent transactions.
So, please help me understand: if I am requesting a loan on 9/25/17 and my most recent bank statement is up until 8/24/17 - is not 8/24 within 35 days of 9/25? Advance America - you should make sure that your representative can count up to 35!
I NEVER use my cell phone Wifi to do my banking - I only use my home PC for the most secure connections. However, because I was in need of the loan, I was constrained to do so (use my cell).

September 27, 2017
Unprompted review
Advance America - Claymont - 333 Naamans Rd. Suite 36 logo

Reply from Advance America - Claymont - 333 Naamans Rd. Suite 36

Thank you for your comments regarding our service. Advance America values your opinion and will have someone contact you in the next two business days to discuss your concerns.

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