Catrina and Chanel are amazing. They come into my job multiple times during the month just to drop by pens which is really helpful since I lose pens all the time working at ale house. I have been able... See more
Company replied
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Chanel and catrina were soooo helpful and made the process so easy. I was nervous about taking out a loan but the girls explained everything to me and helped me feel confident about working with them.... See more
Company replied
Had a very pleasant experience with Ms. Chanel Lewis at the Citrus Tower location. She was very helpful she even let borrow her charger to charge my phone a bit. Which I appreciated to complete the pr... See more
Company replied
First of all thank you for providing me with your services and support really appreciate your company.. and also for helping me with my situations I will continue to stay with this business and also r... See more
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
280 Citrus Tower Blvd. - Suite C, 34711, Clermont, FL, United States
- 352-394-3751
4.9
Excellent
100 reviews
Asks customers to review
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Excellent
Excellent . I always can count on this company when I need them .
April 4, 2020
Unprompted review
Reply from Advance America - Clermont - 280 Citrus Tower Blvd. - Suite C
Your business is important to us, thank you for your response!
Only the second time I took out a $1000…
Only the second time I took out a $1000 loan. Said I would never do it again. I could probably get a better deal from a loan shark. But I was desperate. The worker was pleasant enough but I had to redo paperwork for the third time since I’ve been using your services. Then he was having trouble with the system. After over an hour. Many calls and stepping aside for other costumers a person working at a desk finally gets involved. Ultimately they figure out there was a glitch in the system due to leap year. Already anxious over my own personal situation. This was the last thing I needed. Trust me. I had to be desperate to have endured the experience
March 9, 2020
Unprompted review
Reply from Advance America - Clermont - 280 Citrus Tower Blvd. - Suite C
Your comments are important to our business and relationship. Advance America will have someone contact you soon regarding your comments.
Johnathan was very friendly and helpful.
March 1, 2020
Unprompted review
The best customer service ever
The best customer service ever. Some of my bills need to be paid before i get my ck. This company is nice fast and not degrading
Charlene Moriarty. Florida..clermont
January 16, 2020
Unprompted review
Reply from Advance America - Clermont - 280 Citrus Tower Blvd. - Suite C
Advance America really appreciates your kind words and feedback regarding our services. We see that you rated us a one star, which is not reflective of your review. Would you mind updating the star rating to better indicate your thoughts?
How to edit your review:
1. Log on to your account on www.trustpilot.com
2. Click on your profile picture in the top right corner of the site
3. Click GO to my profile
4. Find the review you want to change and click Edit
5. When you are done changing the rating and the text, click on submit your review now.
Thank you---Advance America Customer Response Team
Excellent customer service
October 16, 2019
Unprompted review
I have been getting a pay day loans…
I have been getting a pay day loans that advanced America for almost 2 years at the same spot with the same ladies they’ve always been so kind and generous and explaining everything and patient and I love going in there sometimes I just visit with them and enjoy my day after being with them and tell them to enjoy their day ,
July 30, 2019
Unprompted review
It was very good
March 31, 2019
Unprompted review
Great customer service
Great customer service! Friendly staff and fast service
March 29, 2019
Unprompted review
Ive been doing business with Advance…
Ive been doing business with Advance America for several years off and on and the courtesy, politeness and professionalism is totally 100 % im completely satisfied with the service thank you Advance America for providing this service . Winnifred Samms
December 22, 2018
Unprompted review
Great people working here!!
December 14, 2018
Unprompted review
The (2) Wonderful Ladies that took care …
The (2) Wonderful Ladies that took care of me today are Unbelievable. The Best Personality you can have in Business.! They care & treat you like they know you. Not Everyone has that skill or talent. I will tell others about my Great Experience there today. Thnx Again
Aaron Smith
January 27, 2018
Unprompted review
The ladies in the store are always so …
The ladies in the store are always so helpful. They are also friendly and nice to talk to.
September 5, 2017
Unprompted review
Compares to Amscot
Compares to Amscot, your $55 waiver for first time customer is a big step in the right direction to get more business. I appreciate it and can now say, I am a big fan and will be using you from now on.
August 3, 2017
Unprompted review
The staff is wonderful
July 14, 2017
Unprompted review
Great service
Personable, quick and reliable service. People are always nice and understanding. They get to know their customers too. I highly recommend the Clermont FL branch
May 19, 2017
Unprompted review
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