Aya and carol are the best i love coming in here they have great customer service thank y'all!
Company replied
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See what reviewers are saying
They were there when I needed help financially, the lady's in the office in Cleveland tx office were extremely helpful
Company replied
Aya Perez was a wonderful customer service assistant was able to help me one-on-one great employee need more of
Company replied
Great place to get an installment, loan the ladies are wonderful and nice!
Company replied
Company details
- Loan Agency
- also in
- Financial Institution
- Money Order Service
- Money Transfer Service
- Non-Bank Financial Service
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
429 W. Southline St., Ste. 800, 77327, Cleveland, TX, United States
- 281-432-7850
4.8
Excellent
44 reviews
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Reply from Advance America - Cleveland - 429 W. Southline St., Ste. 800
Thank you for your response and comments regarding our services. We appreciate your business!
Reply from Advance America - Cleveland - 429 W. Southline St., Ste. 800
Thank you for your response and comments regarding our services. We appreciate your business!
Aya Perez was awesome and friendly.
Aya Perez was awesome and friendly.
March 31, 2026
Unprompted review
Reply from Advance America - Cleveland - 429 W. Southline St., Ste. 800
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Great customer service from Aya
March 3, 2026
Unprompted review
Reply from Advance America - Cleveland - 429 W. Southline St., Ste. 800
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Aya and carol are the best i love…
Aya and carol are the best i love coming in here they have great customer service thank y'all!
February 3, 2026
Unprompted review
Reply from Advance America - Cleveland - 429 W. Southline St., Ste. 800
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Great place to get an installment,
Great place to get an installment,
loan the ladies are wonderful and nice!
February 3, 2026
Unprompted review
Reply from Advance America - Cleveland - 429 W. Southline St., Ste. 800
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Aya Perez was a wonderful customer…
Aya Perez was a wonderful customer service assistant was able to help me one-on-one great employee need more of
January 7, 2026
Unprompted review
Reply from Advance America - Cleveland - 429 W. Southline St., Ste. 800
We appreciate your positive feedback. We are so happy to hear that you found our team member helpful, and that they provided great customer service!
Reply from Advance America - Cleveland - 429 W. Southline St., Ste. 800
We are happy to hear that you had a great experience. We appreciate your positive feedback and thank you for your time.
The ladies are great here go see Carol…
The ladies are great here go see Carol and Aya
October 24, 2025
Unprompted review
Reply from Advance America - Cleveland - 429 W. Southline St., Ste. 800
We're happy you had a great experience with our team members! We appreciate you taking the time to share your positive feedback.
Carol helped with my loan and was…
Carol helped with my loan and was awesome
October 14, 2025
Unprompted review
Reply from Advance America - Cleveland - 429 W. Southline St., Ste. 800
Thank you for your positive review!! At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
Reply from Advance America - Cleveland - 429 W. Southline St., Ste. 800
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The ladies Nancy and Amanda took care…
The ladies Nancy and Amanda took care of me swiftly and got me the money I needed!
April 29, 2025
Unprompted review
Reply from Advance America - Cleveland - 429 W. Southline St., Ste. 800
We're so glad to hear that you had a positive experience with Nancy and Amanda. We appreciate you taking the time to share your feedback. We strive to provide excellent customer service and we're happy to hear that our team members were able to help you.
Thanks Denise for the installment loan
Thanks Denise for the installment loan
April 26, 2025
Unprompted review
Reply from Advance America - Cleveland - 429 W. Southline St., Ste. 800
We're so glad to hear you had a positive experience with Denise. We appreciate your kind words and will share your feedback with her.
They were there when I needed help…
They were there when I needed help financially, the lady's in the office in Cleveland tx office were extremely helpful
March 29, 2025
Reply from Advance America - Cleveland - 429 W. Southline St., Ste. 800
We are so happy to hear that you had a positive experience with our team. We strive to provide excellent customer service and appreciate your kind words. We are proud of our employees and their commitment to helping our customers.
Reply from Advance America - Cleveland - 429 W. Southline St., Ste. 800
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Cleveland - 429 W. Southline St., Ste. 800
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Cleveland - 429 W. Southline St., Ste. 800
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
They offer Installment loans
They offer installment loans, fast, friendly, and awesome
September 6, 2024
Unprompted review
Reply from Advance America - Cleveland - 429 W. Southline St., Ste. 800
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
They are so friendly & helpful!!!😘
January 19, 2024
Reply from Advance America - Cleveland - 429 W. Southline St., Ste. 800
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
Second Time Around
Service Rep. took care of me quickly...Second time to use Advance America...
August 15, 2023
Reply from Advance America - Cleveland - 429 W. Southline St., Ste. 800
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
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