Well, the customer service was excellent from the beginning which made me more at ease in settling for the loan. Great services goes a long way.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Well, the customer service was excellent from the beginning which made me more at ease in settling for the loan. Great services goes a long way.
Company replied
i applied on line and went on my lunch break to pick up my money and the lady behind the counter was very friendly and professional.
Company replied
Good people's good service respect in help u as well
Company replied
The Lady was so friendly when I call her on the phone,and when I met her in person in the store it seen like I knew her for years she was so nice to me and patient,I would recommend anyone to apply at... See more
Company replied
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
600-2 N. Davis Avenue, 38732, Cleveland, MS, United States
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good people's good service respect in help u as well

Reply from Advance America - Cleveland - 600-2 N. Davis Avenue

Reply from Advance America - Cleveland - 600-2 N. Davis Avenue
The Lady was so friendly when I call her on the phone,and when I met her in person in the store it seen like I knew her for years she was so nice to me and patient,I would recommend anyone to apply at advance American in Cleveland,Ms.

Reply from Advance America - Cleveland - 600-2 N. Davis Avenue

Reply from Advance America - Cleveland - 600-2 N. Davis Avenue
Well, the customer service was excellent from the beginning which made me more at ease in settling for the loan. Great services goes a long way.

Reply from Advance America - Cleveland - 600-2 N. Davis Avenue
What made my experience? Great y’all was there, and was able to help me when I was need of help. AND I REALLY APPRECIATE THAT.

Reply from Advance America - Cleveland - 600-2 N. Davis Avenue

Reply from Advance America - Cleveland - 600-2 N. Davis Avenue
Friendly,explained everything to you ,no long wait, and very nice .

Reply from Advance America - Cleveland - 600-2 N. Davis Avenue
I applied online on Sunday and the money was in my account on Monday!

Reply from Advance America - Cleveland - 600-2 N. Davis Avenue
i applied on line and went on my lunch break to pick up my money and the lady behind the counter was very friendly and professional.

Reply from Advance America - Cleveland - 600-2 N. Davis Avenue

Reply from Advance America - Cleveland - 600-2 N. Davis Avenue
They're friendly and polite to be sure you understand everything,very courteous

Reply from Advance America - Cleveland - 600-2 N. Davis Avenue
The staff have a pleasing personality and are very patient with you

Reply from Advance America - Cleveland - 600-2 N. Davis Avenue

Reply from Advance America - Cleveland - 600-2 N. Davis Avenue
Great company do business with.I love the way Miss Ross express herself and the atmosphere was great.

Reply from Advance America - Cleveland - 600-2 N. Davis Avenue

Reply from Advance America - Cleveland - 600-2 N. Davis Avenue

Reply from Advance America - Cleveland - 600-2 N. Davis Avenue
Good customer service and like that I can handle my account online.

Reply from Advance America - Cleveland - 600-2 N. Davis Avenue
The manager Stacie is always so helpful and courteous and take care of my financial needs without a long wait or frown. I always in and out in less than 10minutes top.

Reply from Advance America - Cleveland - 600-2 N. Davis Avenue

Reply from Advance America - Cleveland - 600-2 N. Davis Avenue
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.