I was in need of money to pay for an unplanned expense. The staff was efficient and I was offered more than I required. I elected a lesser amount and we completed the funding. All legal documents were... See more
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whenever I need help, I just know that advance. America will be there for me. I walked in and Tina did an amazing job on greeting me and helping me through my knee. Thank you, Tina.
Company replied
They explain the hole process very well and understanding. They are there for you great customer service. Thank you all Ray 😎🇺🇸
Company replied
getting involved and being helpful, taking time out to answer questions and explaining that they care, knowing they will be there when you need help
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
1029 N. Academy Blvd., 80909, Colorado Springs, CO, United States
- 719-573-2696
4.6
Excellent
115 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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I was in need of money to pay for an…
I was in need of money to pay for an unplanned expense. The staff was efficient and I was offered more than I required. I elected a lesser amount and we completed the funding. All legal documents were explained completely.
June 9, 2023
Reply from Advance America - Colorado Springs - 1029 N. Academy Blvd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
They explain the hole process very well…
They explain the hole process very well and understanding.
They are there for you great customer service.
Thank you all Ray 😎🇺🇸
May 14, 2023
Reply from Advance America - Colorado Springs - 1029 N. Academy Blvd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Friendly people who answer all…
Friendly people who answer all questions. Was quick and easy
April 6, 2023
Reply from Advance America - Colorado Springs - 1029 N. Academy Blvd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
whenever I need help
whenever I need help, I just know that advance. America will be there for me. I walked in and Tina did an amazing job on greeting me and helping me through my knee. Thank you, Tina.
January 24, 2023
Unprompted review
Reply from Advance America - Colorado Springs - 1029 N. Academy Blvd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Absent loan officer!
I signed what I thought was a real contract with advance America for a loan I needed very much. I signed a contract for $5000, and then downloaded it for my own personal records. After I sent back the signed document. But the next day and every day after I heard only a recording first but soon the number was no longer in service. I guess I was wrong because what I have is a signed document. And that's all. Happen much?
December 22, 2022
Unprompted review
Reply from Advance America - Colorado Springs - 1029 N. Academy Blvd.
Advance America values its customers and would like to learn more about this situation. Please call our customer comment line at 1-888-310-4238. Thank you.
Quick,easy,and pain free
November 19, 2022
Reply from Advance America - Colorado Springs - 1029 N. Academy Blvd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
They have always been there when I…
They have always been there when I needed them, from needing to improve my situation... Kudos to them!
October 31, 2022
Reply from Advance America - Colorado Springs - 1029 N. Academy Blvd.
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
getting involved and being helpful
getting involved and being helpful, taking time out to answer questions and explaining that they care, knowing they will be there when you need help
October 26, 2022
Reply from Advance America - Colorado Springs - 1029 N. Academy Blvd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Great and fast service
I went and got a loan it was quick and easy and will will continue to do business there
October 22, 2022
Reply from Advance America - Colorado Springs - 1029 N. Academy Blvd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Colorado Springs - 1029 N. Academy Blvd.
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Easy loan process
Easy loan process, affordable payment plan and friendly employees. What more could you ask for? It's an awesome service when you need extra cash. Go see them!
May 14, 2022
Reply from Advance America - Colorado Springs - 1029 N. Academy Blvd.
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Just to let you know I have great faith…
Just to let you know I have great faith and trust in your business. I have dealt with you for a good while. You are very special people. So thanks for your service.
May 12, 2022
Reply from Advance America - Colorado Springs - 1029 N. Academy Blvd.
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
I would like to thank Debbie for going…
I would like to thank Debbie for going beyond. She explained everything to detail, took her time to answer any concerns and made sure I understood my options while also being polite and courteous to the calls coming in! She is such an asset to have! Please thank her for me.
Karen M.
May 5, 2022
Reply from Advance America - Colorado Springs - 1029 N. Academy Blvd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Get customer service
April 10, 2022
Reply from Advance America - Colorado Springs - 1029 N. Academy Blvd.
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Fast, 🔐, and options.
I've used this company twice, they are a local company by that I meant in my state.. they were fast reliable and they give you great options.
March 22, 2022
Reply from Advance America - Colorado Springs - 1029 N. Academy Blvd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Thanks Advance America
Advance America continues to provide an unconventional way of getting money. Some people say payday loan companies are a rip off. Well I will say, to get fast cash when it's needed, the high APR is worth it, This company is no different from the rest of the companies, making money, Advance just deals with high risk loans more, plus I pay off early, so I don't pay all of the APR. Great service and great customer service..
February 13, 2022
Reply from Advance America - Colorado Springs - 1029 N. Academy Blvd.
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Always easy and polite
December 20, 2021
I was given wrong information when I…
I was given wrong information when I called before driving across town to a location. Very inconvenient and a waste of gas. Ivory, was the one that gave me the information and was unapologetic while I was in office. Not very professional at all.
I had to come back the following day and Debbie helped me. She was wonderful.
Ivory could use some more training, both on knowing information for her job and customer service!!
December 11, 2021
All went good 👍
October 16, 2021
Reply from Advance America - Colorado Springs - 1029 N. Academy Blvd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The staff at Advance America was…
The staff at Advance America was friendly and supportive. The process was explained clearly and they invited any questions I may of had.
I appreciated their professionalism and am grateful for the help!
Sincerely,
Suleeta Fulton
October 11, 2021
Reply from Advance America - Colorado Springs - 1029 N. Academy Blvd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
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