Advance America - Columbia - 1531 Broad River Rd. Reviews 

35
TrustScore 4 out of 5

4.2

1531 Broad River Rd., 29210 Columbia, SC, US


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See what reviewers are saying

Rated 5 out of 5 stars

The staff was professional kind and considerate. They worked with me and treated me with respect in these trying times

Company replied

Rated 5 out of 5 stars

Anytime that I had needed you, I was not denied. All employees any branch are pleased to see you and enjoy helping on your way to sustainable success. You are essential and with your fast and easy pay... See more

Rated 5 out of 5 stars

My local office is great. One lady in particular, Tasheira (spelling?) has great customer service. She’s been working there for years and she’s always pleasant. Advance America as a whole is great bec... See more

Rated 5 out of 5 stars

The workers at the Advance America office I go to are always helpful and friendly. I appreciate that I can go to you guys and get the help I need in tight times without a whole lot of extra hassle.


Company details

  1. Loan Agency
  2. Car Finance and Loan Company
  3. Financial Consultant
  4. Financial Institution
  5. Money Order Service
  6. Money Transfer Service
  7. Non-Bank Financial Service

About Advance America - Columbia - 1531 Broad River Rd.

Written by the company

Advance America is a licensed and regulated lender providing convenient loan options online and in store.

Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.

Apply Now


Contact info

  • 1531 Broad River Rd., 29210, Columbia, SC, United States

  • 803-750-5750

4.2

Great

TrustScore 4 out of 5

35 reviews

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4-star
3-star
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1-star

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4.2

All reviews

(35)

12,727 reviews in the last 12 months

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Rated 5 out of 5 stars

The staff was professional kind and…

The staff was professional kind and considerate. They worked with me and treated me with respect in these trying times

April 8, 2022
Advance America - Columbia - 1531 Broad River Rd. logo

Reply from Advance America - Columbia - 1531 Broad River Rd.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 1 out of 5 stars

They did a great job

They did a great job. They got the funds to me when I needed it the most.

September 20, 2021
Advance America - Columbia - 1531 Broad River Rd. logo

Reply from Advance America - Columbia - 1531 Broad River Rd.

Advance America really appreciates your kind words and feedback regarding our services. We see that you rated us a one star which is not reflective of your review. Would you mind updating the star rating to better indicate your thoughts?
How to edit your review:
1. Log on to your account on www.trustpilot.com
2. Click on your profile picture in the top right corner of the site
3. Click GO to my profile
4. Find the review you want to change and click Edit
5. When you are done changing the rating and the text, click on submit your review now.

Thank you---Advance America Customer Response Team

Rated 5 out of 5 stars

The process is streamlined and more…

The process is streamlined and more efficient now! Big help!

August 13, 2021
Advance America - Columbia - 1531 Broad River Rd. logo

Reply from Advance America - Columbia - 1531 Broad River Rd.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

My visit was pleasant

My visit was pleasant. And e Representative was very professional and polite.

July 30, 2021
Advance America - Columbia - 1531 Broad River Rd. logo

Reply from Advance America - Columbia - 1531 Broad River Rd.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

Always customer friendly

Always customer friendly, helpful and happy.

July 24, 2021
Advance America - Columbia - 1531 Broad River Rd. logo

Reply from Advance America - Columbia - 1531 Broad River Rd.


Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

Never had problems

Never had problems, Quick Service with a Smile. They Got my business.

December 6, 2020
Advance America - Columbia - 1531 Broad River Rd. logo

Reply from Advance America - Columbia - 1531 Broad River Rd.


Thank you for your response and comments regarding our services. We appreciate your business!

Rated 4 out of 5 stars

Once I got in the facility it was a…

Once I got in the facility it was a pretty smooth process. They just opened a little later than expected. Glad to see new check procedure in effect.

November 6, 2020
Advance America - Columbia - 1531 Broad River Rd. logo

Reply from Advance America - Columbia - 1531 Broad River Rd.

Your business is important to us, thank you for your response!

Rated 4 out of 5 stars

This was a quick and seamless process

This was a quick and seamless process. The funds were available right away and the cashier was awesome

November 6, 2020
Advance America - Columbia - 1531 Broad River Rd. logo

Reply from Advance America - Columbia - 1531 Broad River Rd.

Your business is important to us, thank you for your response!

Rated 5 out of 5 stars

I really appreciate the kindness and…

I really appreciate the kindness and the accessibility of your company in my time of need. I've had a lot of things hit me in different areas where I needed you guys. You're the best!

February 24, 2020
Unprompted review
Rated 5 out of 5 stars

Anytime that I had needed you

Anytime that I had needed you, I was not denied. All employees any branch are pleased to see you and enjoy helping on your way to sustainable success. You are essential and with your fast and easy pay back methods, you make meeting ends meet mean just that. Thanks for your service...

January 18, 2020
Unprompted review
Rated 5 out of 5 stars

The workers at the Advance America…

The workers at the Advance America office I go to are always helpful and friendly. I appreciate that I can go to you guys and get the help I need in tight times without a whole lot of extra hassle.

November 1, 2019
Unprompted review

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