The staff was professional kind and considerate. They worked with me and treated me with respect in these trying times
Company replied
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The staff was professional kind and considerate. They worked with me and treated me with respect in these trying times
Company replied
Anytime that I had needed you, I was not denied. All employees any branch are pleased to see you and enjoy helping on your way to sustainable success. You are essential and with your fast and easy pay... See more
My local office is great. One lady in particular, Tasheira (spelling?) has great customer service. She’s been working there for years and she’s always pleasant. Advance America as a whole is great bec... See more
The workers at the Advance America office I go to are always helpful and friendly. I appreciate that I can go to you guys and get the help I need in tight times without a whole lot of extra hassle.
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
1531 Broad River Rd., 29210, Columbia, SC, United States
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The staff was professional kind and considerate. They worked with me and treated me with respect in these trying times

Reply from Advance America - Columbia - 1531 Broad River Rd.
They did a great job. They got the funds to me when I needed it the most.

Reply from Advance America - Columbia - 1531 Broad River Rd.
The process is streamlined and more efficient now! Big help!

Reply from Advance America - Columbia - 1531 Broad River Rd.
My visit was pleasant. And e Representative was very professional and polite.

Reply from Advance America - Columbia - 1531 Broad River Rd.

Reply from Advance America - Columbia - 1531 Broad River Rd.
Never had problems, Quick Service with a Smile. They Got my business.

Reply from Advance America - Columbia - 1531 Broad River Rd.
Once I got in the facility it was a pretty smooth process. They just opened a little later than expected. Glad to see new check procedure in effect.

Reply from Advance America - Columbia - 1531 Broad River Rd.
This was a quick and seamless process. The funds were available right away and the cashier was awesome

Reply from Advance America - Columbia - 1531 Broad River Rd.
I really appreciate the kindness and the accessibility of your company in my time of need. I've had a lot of things hit me in different areas where I needed you guys. You're the best!
Great customer service, always very helpful and friendly!
Anytime that I had needed you, I was not denied. All employees any branch are pleased to see you and enjoy helping on your way to sustainable success. You are essential and with your fast and easy pay back methods, you make meeting ends meet mean just that. Thanks for your service...
The workers at the Advance America office I go to are always helpful and friendly. I appreciate that I can go to you guys and get the help I need in tight times without a whole lot of extra hassle.
The young lady who helped me is alway so nice. It’s good that you guys have great customer service.
Always a pleasant experience whenever I need extra cash until payday when I visit store #5514 with Tashara and he staff. Keep the friendly atmosphere, you will always have customer come back.
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