The women at the Two Notch Road Office were phenomenal! I was in a compromised position and they made me feel comfortable. They were all very empathetic to my situation and they walked me through the... See more
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My experience at Advance America was great I came in and I was approved in minutes they gave me exactly what I was looking for and it was fast the clerk Shameka was nice and the place was clean thank... See more
Company replied
Very nice and easy to talk with and help with all your need.
Company replied
I like the way the company handles the customer service s.doing this covid 19 crisis .so I like to tell you all what a great job you have done to keep the customers save ,encourage them how impor... See more
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
3910 Two Notch Rd., Ste. B, 29204, Columbia, SC, United States
- 803-714-6391
4.4
Excellent
52 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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They have been there in my time of need…
They have been there in my time of need with fast and friendly service.
November 6, 2019
Unprompted review
Tasha is always so pleasant to work…
Tasha is always so pleasant to work with.
August 20, 2019
Unprompted review
Fantastic Customer Service
The women at the Two Notch Road Office were phenomenal! I was in a compromised position and they made me feel comfortable. They were all very empathetic to my situation and they walked me through the entire process. If I ever need their services again, I won't go anywhere but here!!!!!
August 16, 2019
Unprompted review
They welcomed me in as and old customer…
They welcomed me in as and old customer after at least 6 months of needing a loan. They were pleasant and helpful. I have to drive out of my way to do business with them just because of the aforementioned helpfulness.
July 25, 2019
Unprompted review
Friendly and helpful staff
Friendly and helpful staff. Tasha is fabulous and cares about her customers.
January 20, 2019
Unprompted review
I love the help always grate
January 10, 2019
Unprompted review
Great customer service
I had a great experience today at Advance America. The staff is always professional and friendly.
April 6, 2018
Unprompted review
The staff is great at this location…
The staff is great at this location particularly the manager!
March 24, 2018
Unprompted review
The employee was very courteous and …
The employee was very courteous and friendly. I was greeted with a smile and was treated in a professional manner.
December 15, 2017
Unprompted review
Excellent customer service provided
Easy, fast, and kind. No complaints from my side.
December 13, 2017
Unprompted review
Great service
December 2, 2017
Unprompted review
Accessibility
Quick and easy.Employee was very personable and professional !!
September 9, 2017
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Computer issues caused the processing …
Computer issues caused the processing and wait time very lengthy, but the loan officer was very apologetic and kind.
July 20, 2017
Unprompted review
Reply from Advance America - Columbia - 3910 Two Notch Rd., Ste. B
Your comments are important to our business and relationship. Advance America will have someone contact you within the next several business days regarding your comments.
I was greatly pleased
I was greatly pleased. Absolutely great service.thank you for helping me
June 28, 2017
Unprompted review
Awesome Customer Service
June 7, 2017
Unprompted review
Repeat customer
June 6, 2017
Unprompted review
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