I like the customer service that I receive here at the Columbia, Miss office. The employee's go above and beyond my expectations of service. They have all of the answers to your questions. They look a... See more
Company replied
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See what reviewers are saying
this Company has great customer Service they kind and perfectional Helpful all the way, thank you Guy's
Company replied
I would recommend Advance America they were patient and friendly with me they understood my situation and was helpful to help me with a solution!
Company replied
The workers was sweet and I can't ask for anything better
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
769 Highway 98 Bypass, 39429, Columbia, MS, United States
- 601-731-9183
3.7
Average
28 reviews
Asks customers to review
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Was not able to update my bank account…
Was not able to update my bank account so I could not get the approved funds. Someone else’s bank account was listed on my account.
April 21, 2025
Reply from Advance America - Columbia - 769 Highway 98 Bypass
Advance America values its customers and would like to learn more about this situation. Please call our customer comment line at (888) 479-2026. Thank you.
The workers was sweet and I can't ask…
The workers was sweet and I can't ask for anything better
April 1, 2025
Reply from Advance America - Columbia - 769 Highway 98 Bypass
Thank you for your positive review!! At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
When they talk to you they look you inthe eye's
this Company has great customer Service they kind and perfectional Helpful all the way, thank you Guy's
January 3, 2025
Reply from Advance America - Columbia - 769 Highway 98 Bypass
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Best financial place in town.
Wonderful people with excellent customer service always!
June 3, 2024
Unprompted review
Reply from Advance America - Columbia - 769 Highway 98 Bypass
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
I would recommend Advance America they…
I would recommend Advance America they were patient and friendly with me they understood my situation and was helpful to help me with a solution!
January 7, 2024
Reply from Advance America - Columbia - 769 Highway 98 Bypass
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
"GREAT EXPECTATIONS!
I like the customer service that I receive here at the Columbia, Miss office. The employee's go above and beyond my expectations of service. They have all of the answers to your questions. They look at you as a human being and not just as quota or number they really care about you as a customer.
July 30, 2023
Reply from Advance America - Columbia - 769 Highway 98 Bypass
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Friendly and professional service
September 22, 2022
Reply from Advance America - Columbia - 769 Highway 98 Bypass
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
I must say that the workers their put…
I must say that the workers their put their effort to please you and go beyond.
May 6, 2022
Reply from Advance America - Columbia - 769 Highway 98 Bypass
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Very courteous and very friendly and…
Very courteous and very friendly and explain everything well
December 20, 2020
Reply from Advance America - Columbia - 769 Highway 98 Bypass
Thank you for your response and comments regarding our services. We appreciate your business!
the worker was nice and ontime did a…
the worker was nice and ontime did a very good job with a nice smile ty
November 4, 2020
Reply from Advance America - Columbia - 769 Highway 98 Bypass
Your business is important to us, thank you for your response!
You all done a excellent Job
November 18, 2019
Unprompted review
Not happy at all. !!!!
I took a check advance out for 200.00, and went back the next day to pay it off but they refused to take the money from my wife. I was out of town and she went to pay it off, and as before We were looking to have the fee reduced of totally discounted. The Represenative informed my wife I was the only one that could pay off the check. With this being different from earlier dealings with AA in Columbia, MS office.
We have used AA many times before and paid the fees with out question when we keep the money to term.
August 19, 2019
Unprompted review
Reply from Advance America - Columbia - 769 Highway 98 Bypass
Advance America values its customers and we will have someone personally contact you soon to discuss your comment.
Awesome service no waiting line and…
Awesome service no waiting line and they will ask you do u understand and the process goes easy
July 30, 2019
Unprompted review
Service is always great and the staff …
Service is always great and the staff is very friendly.
September 6, 2017
Unprompted review
Brittany took excellent care of me at …
Brittany took excellent care of me at the Columbia MS store
August 30, 2017
Unprompted review
The process was painless
The process was painless, and the staff worked with us to their utmost ability to accommodate us. Thank you Advance America.
August 26, 2017
Unprompted review
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