Hospitable...I was assisted over the phone with kindness and she was gracious to explain what Advance America does and helpful in getting me through the process.
Company replied
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Hospitable...I was assisted over the phone with kindness and she was gracious to explain what Advance America does and helpful in getting me through the process.
Company replied
Very clean place, the young lady that helped me was very polite, understanding and helpful. It wasn't a long process she explained everything very clearly to me and I was very pleased.
Company replied
Quick, fast, and friendly service. I was approved in no time. Recommend anyone to come here for your financial needs.
Company replied
Shon was a very polite, professional and loving. The atmosphere in the office was very inviting. I recommend these young ladies to anyone.
Company replied
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
9003 Two Notch Rd., Ste. 11, 29223, Columbia, SC, United States
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I had a wonderful experience with Aliah in the store. Definitely recommend them.

Reply from Advance America - Columbia - 9003 Two Notch Rd., Ste. 11

Reply from Advance America - Columbia - 9003 Two Notch Rd., Ste. 11
I drew my loan out on the 25th, it arrived in my account on the 26th then they cancelled it and took it back out of my account when I really needed the money to pay rent that is upcoming on the 1st of the month. This company makes no sense!! And they gave me no reason why my draw was cancelled, when I DID NOT cancel it! Now I have to find another loan and hope I can pay my rent on the 1st! What a shitty company..

Reply from Advance America - Columbia - 9003 Two Notch Rd., Ste. 11
Hospitable...I was assisted over the phone with kindness and she was gracious to explain what Advance America does and helpful in getting me through the process.

Reply from Advance America - Columbia - 9003 Two Notch Rd., Ste. 11

Reply from Advance America - Columbia - 9003 Two Notch Rd., Ste. 11

Reply from Advance America - Columbia - 9003 Two Notch Rd., Ste. 11
Quick, fast, and friendly service. I was approved in no time. Recommend anyone to come here for your financial needs.

Reply from Advance America - Columbia - 9003 Two Notch Rd., Ste. 11
Shon was a very polite, professional and loving. The atmosphere in the office was very inviting. I recommend these young ladies to anyone.

Reply from Advance America - Columbia - 9003 Two Notch Rd., Ste. 11
I appreciated the professional and very courteous service that we received.

Reply from Advance America - Columbia - 9003 Two Notch Rd., Ste. 11
The people were kind, considerate and took their time helping me

Reply from Advance America - Columbia - 9003 Two Notch Rd., Ste. 11
Very clean place, the young lady that helped me was very polite, understanding and helpful. It wasn't a long process she explained everything very clearly to me and I was very pleased.

Reply from Advance America - Columbia - 9003 Two Notch Rd., Ste. 11
This process was so easy and quick. I applied and followed the very east instructions and I was approved. I can honestly say it was much easier then I ever thought it would be! Thanks so much!

Reply from Advance America - Columbia - 9003 Two Notch Rd., Ste. 11
Great service. Started my application on line couldn't finished it. Went to the store and the young lady took care of me.coluumbia sc.

Reply from Advance America - Columbia - 9003 Two Notch Rd., Ste. 11

Reply from Advance America - Columbia - 9003 Two Notch Rd., Ste. 11

Reply from Advance America - Columbia - 9003 Two Notch Rd., Ste. 11
I am a regular customer. I always receive the best service. I’m always greeted with a smile, served in a timely manner, and usually known by name.

Reply from Advance America - Columbia - 9003 Two Notch Rd., Ste. 11

Reply from Advance America - Columbia - 9003 Two Notch Rd., Ste. 11
I was greeted by a very courteous young lady she explained the procedure
to me. i placed an application that was approved in a matter of minutes
!Service Was Excellent!

Reply from Advance America - Columbia - 9003 Two Notch Rd., Ste. 11
It was quick fast and in a hurry. Customer service was awesome. Would recommend to everyone.

Reply from Advance America - Columbia - 9003 Two Notch Rd., Ste. 11
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