Advance America - Columbia - 9003 Two Notch Rd., Ste. 11 Reviews 

55
TrustScore 4 out of 5

4.2

9003 Two Notch Rd., Ste. 11, 29223 Columbia, SC, US


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Rated 5 out of 5 stars

Hospitable...I was assisted over the phone with kindness and she was gracious to explain what Advance America does and helpful in getting me through the process.

Company replied

Rated 5 out of 5 stars

Very clean place, the young lady that helped me was very polite, understanding and helpful. It wasn't a long process she explained everything very clearly to me and I was very pleased.

Company replied

Rated 5 out of 5 stars

Quick, fast, and friendly service. I was approved in no time. Recommend anyone to come here for your financial needs.

Company replied

Rated 5 out of 5 stars

Shon was a very polite, professional and loving. The atmosphere in the office was very inviting. I recommend these young ladies to anyone.

Company replied


Company details

  1. Loan Agency
  2. Car Finance and Loan Company
  3. Financial Consultant
  4. Financial Institution
  5. Money Order Service
  6. Money Transfer Service
  7. Non-Bank Financial Service

About Advance America - Columbia - 9003 Two Notch Rd., Ste. 11

Written by the company

Advance America is a licensed and regulated lender providing convenient loan options online and in store.

Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.

Apply Now


Contact info

  • 9003 Two Notch Rd., Ste. 11, 29223, Columbia, SC, United States

  • 803-419-1935

4.2

Great

TrustScore 4 out of 5

55 reviews

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4.2

All reviews

(55)

12,797 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had a wonderful experience with Aliah…

I had a wonderful experience with Aliah in the store. Definitely recommend them.

August 14, 2025
Unprompted review
Advance America - Columbia - 9003 Two Notch Rd., Ste. 11 logo

Reply from Advance America - Columbia - 9003 Two Notch Rd., Ste. 11

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars
Advance America - Columbia - 9003 Two Notch Rd., Ste. 11 logo

Reply from Advance America - Columbia - 9003 Two Notch Rd., Ste. 11

We regret you had this experience. We'll review your feedback to see how we can improve our loan process.

Rated 1 out of 5 stars

Be AWARE!!

I drew my loan out on the 25th, it arrived in my account on the 26th then they cancelled it and took it back out of my account when I really needed the money to pay rent that is upcoming on the 1st of the month. This company makes no sense!! And they gave me no reason why my draw was cancelled, when I DID NOT cancel it! Now I have to find another loan and hope I can pay my rent on the 1st! What a shitty company..

June 26, 2025
Advance America - Columbia - 9003 Two Notch Rd., Ste. 11 logo

Reply from Advance America - Columbia - 9003 Two Notch Rd., Ste. 11

We're very sorry to hear about the trouble you experienced with your loan and the impact it has on your rent payment. We want to look into this urgently. Please contact us, so we can investigate the cancellation and provide clarification. We appreciate your feedback.

Rated 5 out of 5 stars

Hospitable...I was assisted over the…

Hospitable...I was assisted over the phone with kindness and she was gracious to explain what Advance America does and helpful in getting me through the process.

April 19, 2025
Advance America - Columbia - 9003 Two Notch Rd., Ste. 11 logo

Reply from Advance America - Columbia - 9003 Two Notch Rd., Ste. 11

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars

Pleasant and patient

January 17, 2025
Unprompted review
Advance America - Columbia - 9003 Two Notch Rd., Ste. 11 logo

Reply from Advance America - Columbia - 9003 Two Notch Rd., Ste. 11

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars

Quick

Quick, fast, and friendly service. I was approved in no time. Recommend anyone to come here for your financial needs.

October 26, 2024
Unprompted review
Advance America - Columbia - 9003 Two Notch Rd., Ste. 11 logo

Reply from Advance America - Columbia - 9003 Two Notch Rd., Ste. 11

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars

Great Customer Service

Shon was a very polite, professional and loving. The atmosphere in the office was very inviting. I recommend these young ladies to anyone.

June 7, 2024
Unprompted review
Advance America - Columbia - 9003 Two Notch Rd., Ste. 11 logo

Reply from Advance America - Columbia - 9003 Two Notch Rd., Ste. 11

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 4 out of 5 stars

Very professional and courteous

I appreciated the professional and very courteous service that we received.

March 31, 2024
Advance America - Columbia - 9003 Two Notch Rd., Ste. 11 logo

Reply from Advance America - Columbia - 9003 Two Notch Rd., Ste. 11

Thank you for working with Advance America to resolve your issue. If there is anything else we can assist you with, please contact us at comments@advanceamerica.net or 844-562-6480. Thank you!

Rated 4 out of 5 stars

The people were kind

The people were kind, considerate and took their time helping me

January 28, 2024
Advance America - Columbia - 9003 Two Notch Rd., Ste. 11 logo

Reply from Advance America - Columbia - 9003 Two Notch Rd., Ste. 11

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

Very clean place

Very clean place, the young lady that helped me was very polite, understanding and helpful. It wasn't a long process she explained everything very clearly to me and I was very pleased.

November 13, 2023
Advance America - Columbia - 9003 Two Notch Rd., Ste. 11 logo

Reply from Advance America - Columbia - 9003 Two Notch Rd., Ste. 11

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars

Friendly and Patient!

This process was so easy and quick. I applied and followed the very east instructions and I was approved. I can honestly say it was much easier then I ever thought it would be! Thanks so much!

August 23, 2022
Advance America - Columbia - 9003 Two Notch Rd., Ste. 11 logo

Reply from Advance America - Columbia - 9003 Two Notch Rd., Ste. 11

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

Great service

Great service. Started my application on line couldn't finished it. Went to the store and the young lady took care of me.coluumbia sc.

August 6, 2022
Advance America - Columbia - 9003 Two Notch Rd., Ste. 11 logo

Reply from Advance America - Columbia - 9003 Two Notch Rd., Ste. 11

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

very quick and easy

very quick and easy. She was courteous and helpful!

February 23, 2022
Advance America - Columbia - 9003 Two Notch Rd., Ste. 11 logo

Reply from Advance America - Columbia - 9003 Two Notch Rd., Ste. 11

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars
Advance America - Columbia - 9003 Two Notch Rd., Ste. 11 logo

Reply from Advance America - Columbia - 9003 Two Notch Rd., Ste. 11

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

I am a regular customer

I am a regular customer. I always receive the best service. I’m always greeted with a smile, served in a timely manner, and usually known by name.

August 25, 2021
Advance America - Columbia - 9003 Two Notch Rd., Ste. 11 logo

Reply from Advance America - Columbia - 9003 Two Notch Rd., Ste. 11

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

They are very nice here

They are very nice here. And they have great customer service.

June 3, 2021
Advance America - Columbia - 9003 Two Notch Rd., Ste. 11 logo

Reply from Advance America - Columbia - 9003 Two Notch Rd., Ste. 11

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

I was greeted by a very courteous young…

I was greeted by a very courteous young lady she explained the procedure
to me. i placed an application that was approved in a matter of minutes
!Service Was Excellent!

December 2, 2020
Advance America - Columbia - 9003 Two Notch Rd., Ste. 11 logo

Reply from Advance America - Columbia - 9003 Two Notch Rd., Ste. 11

Thank you for your response and comments regarding our services. We appreciate your business!

Rated 5 out of 5 stars

It was quick fast and in a hurry

It was quick fast and in a hurry. Customer service was awesome. Would recommend to everyone.

November 19, 2020
Advance America - Columbia - 9003 Two Notch Rd., Ste. 11 logo

Reply from Advance America - Columbia - 9003 Two Notch Rd., Ste. 11

Your business is important to us, thank you for your response!

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