I appreciate this company in love how quickly and easily it was to get alone and I got approved in the same day and funds were sent to my account. TY Advance America!!!
Company replied
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See what reviewers are saying
Everytime I go into the location the staff treat me like family, They are all warm and welcoming, They are all the true definition of what Good Customer Service Means They Treat Customers with... See more
Company replied
I've used this service on more than one occasion. Today was the first day I went into the store as I got some money off for paying my loan today. I was also able to get another loan for some extra Chr... See more
Company replied
My experience was great. The receptionist behind the desk went over and beyond to help me miss Soukeye and miss Sara demonstrated excellent customer service. Don’t see that too often so I’m very pleas... See more
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
3296 South High Street, 43207, Columbus, OH, United States
- 614-492-8160
4.8
Excellent
120 reviews
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This company invites their customers to review, whether positive or negative
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Life Savers
I appreciate this company in love how quickly and easily it was to get alone and I got approved in the same day and funds were sent to my account.
TY Advance America!!!
September 11, 2026
Reply from Advance America - Columbus - 3296 South High Street
Thank you for your response and comments regarding our services. We appreciate your business!
Thank you Donna!
August 21, 2026
Unprompted review
Reply from Advance America - Columbus - 3296 South High Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Very helpful during processing.
July 29, 2026
Reply from Advance America - Columbus - 3296 South High Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Columbus - 3296 South High Street
Thank you for your response and comments regarding our services. We appreciate your business!
Reply from Advance America - Columbus - 3296 South High Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Columbus - 3296 South High Street
Thank you for your positive review. At Advance America, we strive to provide the best customer service, and we are very happy to be able to provide you with the money solutions you need. Have a nice day.
Reply from Advance America - Columbus - 3296 South High Street
Thank you for your response and comments regarding our services. We appreciate your business!
Reply from Advance America - Columbus - 3296 South High Street
We're glad our process was easy and the directions were clear. Thank you for your feedback!
Reply from Advance America - Columbus - 3296 South High Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Columbus - 3296 South High Street
We are so glad we could be there for you when you needed us most. Your kind words mean a lot.
Reply from Advance America - Columbus - 3296 South High Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Donna was awesome
April 16, 2026
Unprompted review
Reply from Advance America - Columbus - 3296 South High Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Personel in front desk are very…
Personel in front desk are very respectful on S High street. They make the service easier and quicker. They know what they're doing.
Specially Soukeye.
Good job. Thanks.
March 27, 2026
Unprompted review
Reply from Advance America - Columbus - 3296 South High Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Donna was awesome
March 24, 2026
Unprompted review
Reply from Advance America - Columbus - 3296 South High Street
Thank you for your positive review. At Advance America, we strive to provide the best customer service, and we are very happy to be able to provide you with the money solutions you need. Have a nice day.
Applying for my loan was easy and I got…
Applying for my loan was easy and I got my answer quickly. Customer Service is great. If you have any questions, they'll get you information that you need, quickly. I also like that it's a short term loan.
March 21, 2026
Reply from Advance America - Columbus - 3296 South High Street
We appreciate your positive feedback. We are happy to hear that our application process was easy and that our customer service provided you with the information you needed quickly. We are glad we could provide the money solutions you needed.
Reply from Advance America - Columbus - 3296 South High Street
Thank you for your positive review. At Advance America, we strive to provide the best customer service, and we are very happy to be able to provide you with the money solutions you need. Have a nice day
The ladies at this office are amazing.
February 26, 2026
Unprompted review
Reply from Advance America - Columbus - 3296 South High Street
We appreciate your kind words! We are so glad to hear you had such a positive experience with our team. Thank you!
Very nice when I speak to someone on…
Very nice when I speak to someone on the phone Very fast service and always accurate thank you so much for your polite support
February 12, 2026
Reply from Advance America - Columbus - 3296 South High Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Quick and easy
February 10, 2026
Reply from Advance America - Columbus - 3296 South High Street
Thank you for your response and comments regarding our services. We appreciate your business!
Customer service was very nice and…
Customer service was very nice and walked me through the loan process. The payment are not to high for the amount I borrowed. .
December 18, 2025
Reply from Advance America - Columbus - 3296 South High Street
We're happy to hear that our customer service team provided you with a helpful loan process experience. We're also glad the payment amount suits your needs. Thank you for your feedback.
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