My experience was very positive. From filling out the application and uploading documents. There were no error messages, and the message chat box was available for any questions or problems that may... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
My experience was very positive. From filling out the application and uploading documents. There were no error messages, and the message chat box was available for any questions or problems that may... See more
Company replied
Karla Martinez provided me with 100% Customer Satisfaction. So kind and helpful she was! I’ll be sure to send other customers to her and Rani Hamilton Broadus. Wonderful Manger Randi is here at the... See more
Company replied
Carla was very very helpful had nothing but kind and positive words to make this process comfortable for me ,she is truly amazing and customer satisfaction was the best.carla was also very very pretty... See more
Company replied
There to help people when they need a little help very friendly when you talk to him they very helpful in solving what you are calling about
Company replied
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
610 W. Davis St., 77301, Conroe, TX, United States
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Was approved for 1000 decided to only ask for 500 loan, next day came back and decided to ask for 1000, clerk took back the 500 and said they change their mind I was only approved for 300, need money to travel to California to buried mother, so I only ended with 300, what a way to do business tell customer one thing and five minutes later something else really, probably would never come back and would tell others not to used their services

Reply from Advance America - Conroe - 610 W. Davis St.
Professional and courteous, top rated in my opinion, Thank you

Reply from Advance America - Conroe - 610 W. Davis St.
The girls at advance America are great. Very helpful, friendly, know u by name.
This office (Conroe,Tx.) employees are always friendly, professional, and courteous. I miss the old office manager (Carla), she was always very nice!
The service was very professional, prompt and understanding, I will continue to and refer others to get loans from your company
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.