Jennifer @the Conway AA is the best. She is always friendly, always greets me by my first name,even after not seeing her for almost a year she remembered my name. I went for a payday loan which she e... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Aaron went above ad beyond to accommodate the type of loan I was looking for. He exceeded expectations, was very informative and knowledgeable. I secured my load with full knowledge of what I needed a... See more
Company replied
Aaron Strickland was very helpful. Work fast and explained everything. Appreciate all his help! Thank you
Company replied
I went in Advance America and met Jennifer Flamand. Jennifer was super friendly and down to earth and after telling her what I needed it was a matter of minutes and I had what I wanted, no hassles, no... See more
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
2278 Highway 501 E, 29526, Conway, South Carolina, United States
- 843-381-0678
4.8
Excellent
66 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
MS.jennifer locate at the Conway office…
MS.jennifer locate at the Conway office always help me with no problem and her and arron always welcome me with open arms to take care of things in life I really appreciate them and y'all business
September 27, 2021
Reply from Advance America - Conway - 2278 Hwy 501 E
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The customer service rep was great nice…
The customer service rep was great nice and she knew how to get things done. They need more like her
September 25, 2021
Reply from Advance America - Conway - 2278 Hwy 501 E
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Conway - 2278 Hwy 501 E
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Store manager Jennifer at the Conway…
Store manager Jennifer at the Conway location is awesome. She aways greets me by name and very helpful with questions and concerns.
July 24, 2021
Reply from Advance America - Conway - 2278 Hwy 501 E
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Love the office...hate the call center .
July 6, 2021
Reply from Advance America - Conway - 2278 Hwy 501 E
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Aside from the exorbitant cost for the…
Aside from the exorbitant cost for the loan. This is a great place to do business. The Conway location’s staff are knowledgeable and friendly and the process is painless.
June 28, 2021
Reply from Advance America - Conway - 2278 Hwy 501 E
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Great and friendly atmosphere.Real…
Great and friendly atmosphere.Real wonderful people to work with.
June 22, 2021
Reply from Advance America - Conway - 2278 Hwy 501 E
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Night and day compared to other payday…
Night and day compared to other payday loan companies. The employees, Jennifer and Aaron are so friendly and professional. They are there when you need them and not pushy when you don't. Very quick and easy experience.
January 24, 2021
Reply from Advance America - Conway - 2278 Hwy 501 E
Michael: Thank you for your positive review. At Advance America, we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Jenn and Matt so professional service…
Jenn and Matt so professional service and helpful!
December 23, 2020
Reply from Advance America - Conway - 2278 Hwy 501 E
Thank you for your response and comments regarding our services. We appreciate your business!
As always the service was great
As always the service was great. Really love Jennifer and Aron at the Conwy Branch
December 9, 2020
Reply from Advance America - Conway - 2278 Hwy 501 E
Thank you for your response and comments regarding our services. We appreciate your business!
Love the workers so kind and helpful
November 2, 2020
Reply from Advance America - Conway - 2278 Hwy 501 E
Your business is important to us, thank you for your response!
The staff is wonderful and friendly.
October 20, 2020
Reply from Advance America - Conway - 2278 Hwy 501 E
Your business is important to us, thank you for your response!
Never had no problems with your…
Never had no problems with your employees. And, the work well to take of what I need!!
April 15, 2020
Unprompted review
Reply from Advance America - Conway - 2278 Hwy 501 E
Your business is important to us, thank you for your response!
very nice people great help enjoy all…
very nice people great help enjoy all they do make good expence
March 24, 2020
Unprompted review
Reply from Advance America - Conway - 2278 Hwy 501 E
Your business is important to us, thank you for your response!
Great experience
March 8, 2020
Unprompted review
They always very respectful and helpful…
They always very respectful and helpful to help you and your family
February 8, 2020
Unprompted review
Awesome service as always!
February 6, 2020
Unprompted review
Very helpful and polite
January 7, 2020
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.