I conduct most of my business online. I find the site very easy to navigate and am able to complete my business quickly. On the occasion that I have gone in to the office, I have found the staff to b... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Marcia was exceptionally warm and friendly. She was courteous and helped me through the process, as this was my first experience. If I ever need another quick loan, I will return. Ask for Marcia if... See more
Company replied
The experience was great the welcome was very professional. The system of doing your business l trust its professionalism. I will share this with my friends but l can't give names until l speak with... See more
Company replied
Your representative Mckenzie was so helpful. She made it so easy for me. I am not the greatest person with technology. Love the new system since I previously have gotten loans from you. I love tha... See more
Company replied
Company details
About Advance America - Council Bluffs - 3134 Manawa Centre Dr., Suite 4
Written by the company
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
3134 Manawa Centre Dr., Suite 4, 51501, Council Bluffs, IA, United States
- 712-366-0744
4.8
Excellent
156 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Always there to be of help when you need them.
I conduct most of my business online. I find the site very easy to navigate and am able to complete my business quickly. On the occasion that I have gone in to the office, I have found the staff to be professional, friendly and helpful.
August 3, 2026
Reply from Advance America - Council Bluffs - 3134 Manawa Centre Dr., Suite 4
Thank you for your response and comments regarding our services. We appreciate your business!
Advance America makes it convenient to…
Advance America makes it convenient to borrow funds online. They are easy to work with
July 14, 2026
Reply from Advance America - Council Bluffs - 3134 Manawa Centre Dr., Suite 4
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Marsha michelle are wonderful
June 22, 2026
Unprompted review
Reply from Advance America - Council Bluffs - 3134 Manawa Centre Dr., Suite 4
We appreciate your kind words. We are glad we could help.
You guys are great because you have…
You guys are great because you have helped me out a lot and I really do appreciate it.
Thank you,
Ricky Davis
June 3, 2026
Reply from Advance America - Council Bluffs - 3134 Manawa Centre Dr., Suite 4
We are so glad we could help! We appreciate your kind words and your business.
Always a pleasure doing business with…
Always a pleasure doing business with you, the ladies are amazing and so sweet
April 22, 2026
Reply from Advance America - Council Bluffs - 3134 Manawa Centre Dr., Suite 4
We're happy to hear that you enjoy working with us. We appreciate your kind words about our team; they are truly amazing. Thank you for your positive feedback!
love the girls upbeat spirt so helpful…
love the girls upbeat spirt so helpful and patience
April 4, 2026
Unprompted review
Reply from Advance America - Council Bluffs - 3134 Manawa Centre Dr., Suite 4
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The people at this location are always…
The people at this location are always helpful and kind. They really care about customers.
March 24, 2026
Unprompted review
Reply from Advance America - Council Bluffs - 3134 Manawa Centre Dr., Suite 4
We appreciate your positive feedback. We're happy to hear that the people at our location are helpful and kind and that they care about customers.
Everything went great
Everything went great. Had no problems and when I had questions they were knowledgeable and polite. Thanks again for the help.
February 9, 2026
Unprompted review
Reply from Advance America - Council Bluffs - 3134 Manawa Centre Dr., Suite 4
We appreciate you taking the time to leave us a review. We're happy to hear that our team was helpful and knowledgeable. Thank you again for your business!
I usually conduct business via the…
I usually conduct business via the internet but never have a problem. When dealing with the people in person they always seem happy to help.
November 6, 2025
Reply from Advance America - Council Bluffs - 3134 Manawa Centre Dr., Suite 4
We're glad you enjoyed your experience both online and in person. It's great to hear that our team is always happy to help you. Thank you for your positive feedback!
Reply from Advance America - Council Bluffs - 3134 Manawa Centre Dr., Suite 4
We're glad you found our associate helpful and informative. Thank you for your positive feedback; we appreciate it very much.
The lady who helped us
June 3, 2025
Reply from Advance America - Council Bluffs - 3134 Manawa Centre Dr., Suite 4
We appreciate you mentioning the helpful lady. We're so glad you had a positive experience with our team member!
Reply from Advance America - Council Bluffs - 3134 Manawa Centre Dr., Suite 4
We're happy to hear we made your day! Thanks for your positive feedback.
There wen u need them..
I luv advance america..they r awesome n the people that work there is wonderful n they r very helpful..
April 19, 2025
Reply from Advance America - Council Bluffs - 3134 Manawa Centre Dr., Suite 4
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Y'all really helped me out I was put…
Y'all really helped me out I was put out of work for about,, 2 week I'm a truck driver and I work for a small company.so they don't have spare trucks so at that time I contacted advance and explained my situation and they was so patient and understanding with me and I paid it once I finally had gotten back to work.i was so great full
January 11, 2025
Reply from Advance America - Council Bluffs - 3134 Manawa Centre Dr., Suite 4
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
They were very helpful and went all out to help me
They were very helpful and all of them went all out to help me out
December 21, 2024
Reply from Advance America - Council Bluffs - 3134 Manawa Centre Dr., Suite 4
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Marcia was exceptionally warm and…
Marcia was exceptionally warm and friendly. She was courteous and helped me through the process, as this was my first experience. If I ever need another quick loan, I will return.
Ask for Marcia if you ever need assistance.
Excellent customer service…5 stars!!
July 31, 2024
Reply from Advance America - Council Bluffs - 3134 Manawa Centre Dr., Suite 4
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
YJust so easy to do…
YJust so easy to do electronically.Saves on gas not having to go to the business. If any problem, the employees are very pleasant and helpful.
July 5, 2024
Reply from Advance America - Council Bluffs - 3134 Manawa Centre Dr., Suite 4
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Council Bluffs - 3134 Manawa Centre Dr., Suite 4
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Fast and friendly service.
April 12, 2024
Reply from Advance America - Council Bluffs - 3134 Manawa Centre Dr., Suite 4
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Council Bluffs - 3134 Manawa Centre Dr., Suite 4
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.