Advance America is the best as long as you pay on time no problem whatsoever getting another loan. One time I was gonna be a few days late paying my loan that wasn't a problem they worked with me i pa... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Quick service and highly efficient at their jobs and very courteous. I highly recommend this location for your loans. Keep up the great work.
Company replied
I can apply online quick and easy, very friendly people that assist u if u have any problem
Company replied
I was impressed with the friendly and professional service provided by the staff. It was a quick and smooth transaction.
Company replied
Company details
- Loan Agency
- also in
- Financial Institution
- Money Order Service
- Money Transfer Service
- Non-Bank Financial Service
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
1106 N. Citrus Avenue, Ste. A, 91722, Covina, CA, United States
- 626-332-1980
4.8
Excellent
77 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Advance America is the best as long as…
Advance America is the best as long as you pay on time no problem whatsoever getting another loan. One time I was gonna be a few days late paying my loan that wasn't a problem they worked with me i paid them back as promised everythings been great, especially when I'm in an emergency I can always depend on advance America. I couldn't be happier
September 3, 2026
Reply from Advance America - Covina - 1106 N. Citrus Avenue, Ste. A
Thank you for your response and comments regarding our services. We appreciate your business!
Reply from Advance America - Covina - 1106 N. Citrus Avenue, Ste. A
Thank you for your response and comments regarding our services. We appreciate your business!
Sabrina was very helpful and…
Sabrina was very helpful and knowledgeable! Thanks!😊
July 17, 2026
Unprompted review
Reply from Advance America - Covina - 1106 N. Citrus Avenue, Ste. A
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Quick & easy
July 9, 2026
Reply from Advance America - Covina - 1106 N. Citrus Avenue, Ste. A
Thank you for your positive review. At Advance America, we strive to provide the best customer service, and we are very happy to be able to provide you with the money solutions you need. Have a nice day.
Easy to access service on line friendly…
Easy to access service on line friendly staff in person
May 3, 2026
Reply from Advance America - Covina - 1106 N. Citrus Avenue, Ste. A
We appreciate your positive feedback. We are happy that we could provide a helpful experience with our online and in-person options.
Reply from Advance America - Covina - 1106 N. Citrus Avenue, Ste. A
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Quick access to application for loan
Quick access to application for loan. Easy information to get funded.
March 4, 2026
Reply from Advance America - Covina - 1106 N. Citrus Avenue, Ste. A
We're happy to hear that you had quick access to apply and found it easy to get the information needed. Thank you for your feedback!
Great service
December 6, 2025
Reply from Advance America - Covina - 1106 N. Citrus Avenue, Ste. A
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
They have great service and the lady…
They have great service and the lady was very nice, thank you!!!
November 13, 2025
Reply from Advance America - Covina - 1106 N. Citrus Avenue, Ste. A
We appreciate you taking the time to leave us this positive feedback. We are so happy to hear you enjoyed our great service and kind staff!
Reply from Advance America - Covina - 1106 N. Citrus Avenue, Ste. A
Thank you for your positive review!! At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
I can apply online quick and easy
I can apply online quick and easy, very friendly people that assist u if u have any problem
August 1, 2025
Reply from Advance America - Covina - 1106 N. Citrus Avenue, Ste. A
We're happy to hear that you found the online application process quick and easy. We appreciate your feedback regarding our friendly support team!
Quick and easy
Daisy provided exceptional customer service. She was knowledgeable and friendly and even helped me set up the site on my mobile phone for future use. They will be my go-to payday loan company from now on.
May 12, 2025
Unprompted review
Reply from Advance America - Covina - 1106 N. Citrus Avenue, Ste. A
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Covina - 1106 N. Citrus Avenue, Ste. A
We appreciate you taking the time to share your feedback. We understand your frustration with the customer service experience and we apologize for any inconvenience it may have caused. We value your feedback and will use it to improve our customer service processes.
Giving help when needed the most
January 2, 2025
Reply from Advance America - Covina - 1106 N. Citrus Avenue, Ste. A
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Melanie is so great
Melanie is so great. She has awesome customer service. Love her
September 17, 2024
Unprompted review
Reply from Advance America - Covina - 1106 N. Citrus Avenue, Ste. A
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Covina - 1106 N. Citrus Avenue, Ste. A
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
The employees were very friendly and…
The employees were very friendly and helpful. and got me in and out in no time 👍
May 1, 2024
Reply from Advance America - Covina - 1106 N. Citrus Avenue, Ste. A
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The only problem I have since you moved…
The only problem I have since you moved from San Dimas to Covina lately I’m having problem with the dates I always have been coming on I get social security and since I get advanced again I pay on the 3rd of every month I’m elderly and it’s the easiest for me to remember I’ve been had to pay my bank twice for bouncing a check from advance America I’ve been with advance for 3 or 4 years never been late I’m always there on the 3 of the month. Thank u
January 3, 2024
Reply from Advance America - Covina - 1106 N. Citrus Avenue, Ste. A
-Advance America values its customers and we will have someone personally contact you soon to discuss your comment.
Friendly and professional!
I was impressed with the friendly and professional service provided by the staff. It was a quick and smooth transaction.
November 1, 2023
Reply from Advance America - Covina - 1106 N. Citrus Avenue, Ste. A
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Quick service and highly efficient at…
Quick service and highly efficient at their jobs and very courteous. I highly recommend this location for your loans. Keep up the great work.
February 2, 2023
Reply from Advance America - Covina - 1106 N. Citrus Avenue, Ste. A
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.