Jean and Scott in the Crystal river Florida office do their job and they do it very well. They are always very helpful and they always have a smile on their face. But I do have to say that we need to... See more
Company replied
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I had the greatest and easiest way to get a pay day loan from them. Jean took her time to explain everything to me and was the nicest person I have dealt with unlike other payday loan companies. She w... See more
Company replied
Jean Heater is one amazing women ! She is very kind and makes me feel extremely comfortable going in for a loan ! Very grateful for her and her respect for others !
Company replied
Best employees ever! Customer service is second to none. Jean is amazing and always so helpful,, She's such an amazing person and amazing at her job... Scott and Jason are always so helpful and great... See more
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
726 SE US Hwy. 19, 34429, Crystal River, FL, United States
- 352-795-8914
4.6
Excellent
109 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Easy and I don't have to leave my house.
September 8, 2026
Reply from Advance America - Crystal River - 726 SE US Hwy. 19
Thank you for your positive review. At Advance America, we strive to provide the best customer service, and we are very happy to be able to provide you with the money solutions you need. Have a nice day.
Reply from Advance America - Crystal River - 726 SE US Hwy. 19
Thank you for your positive review. At Advance America, we strive to provide the best customer service, and we are very happy to be able to provide you with the money solutions you need. Have a nice day.
Fast approval
July 25, 2026
Reply from Advance America - Crystal River - 726 SE US Hwy. 19
Advance America values its customers and would like to learn more about this situation. Please call our Service Solutions Team at 1-888-479-2026. Thank you.
Advance America has been helping me…
Advance America has been helping me make ends meet in My Life for years ❤️
July 22, 2026
Reply from Advance America - Crystal River - 726 SE US Hwy. 19
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Jean Heater is one amazing women
Jean Heater is one amazing women ! She is very kind and makes me feel extremely comfortable going in for a loan ! Very grateful for her and her respect for others !
July 22, 2026
Unprompted review
Reply from Advance America - Crystal River - 726 SE US Hwy. 19
Thank you for your response and comments regarding our services. We appreciate your business!
Jean is outstanding!
June 26, 2026
Unprompted review
Reply from Advance America - Crystal River - 726 SE US Hwy. 19
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
I requested money ONLINE expecting…
I requested money ONLINE expecting immediate payment. I applied on 19 June and here it 12:52 or 22 June and I don’t have my money yet! I won’t use you again!
June 19, 2026
Reply from Advance America - Crystal River - 726 SE US Hwy. 19
Advance America values its customers and would like to learn more about this situation. Please call our customer comment line at (888) 479-2026. Thank you.
Great service
June 12, 2026
Unprompted review
Reply from Advance America - Crystal River - 726 SE US Hwy. 19
Thank you for your positive review. At Advance America, we strive to provide the best customer service, and we're so glad we were able to deliver the financial solutions you needed. Have a great day!
I paid my loan off and they let me know…
I paid my loan off and they let me know I can get another one.
June 6, 2026
Reply from Advance America - Crystal River - 726 SE US Hwy. 19
We appreciate your feedback. We are glad we could assist you with your loan.
Awesome staff friendly helpful great…
Awesome staff friendly helpful great customer service
May 18, 2026
Unprompted review
Reply from Advance America - Crystal River - 726 SE US Hwy. 19
We appreciate your positive feedback. We are happy to hear our team was so helpful.
Great place
Jean is wonderful. I had an issue and she took care of it in minutes. Great place if need a loan.
March 4, 2026
Unprompted review
Reply from Advance America - Crystal River - 726 SE US Hwy. 19
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Advance America has always been there…
Advance America has always been there when needed. And now that you can do it on-line is even better. Ms. Jean at the Crystal River, FL office is a keeper.
December 4, 2025
Reply from Advance America - Crystal River - 726 SE US Hwy. 19
We're happy to hear that our services have been helpful, especially the online option. We appreciate your kind words about our team member in Crystal River, FL. Thank you for your positive feedback!
Reply from Advance America - Crystal River - 726 SE US Hwy. 19
We're so glad you enjoyed the people in Crystal River. Thank you for your positive feedback; we appreciate it greatly!
It was very good experience and was a…
It was very good experience and was a good presentation and informative overall experience was good
August 29, 2025
Reply from Advance America - Crystal River - 726 SE US Hwy. 19
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The staff is always willing to work on…
The staff is always willing to work on the customer's behalf and are understanding and courteous
July 23, 2025
Reply from Advance America - Crystal River - 726 SE US Hwy. 19
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Fast and easy
Fast and easy ! Very clear terms ! I didn't feel like any fees or terms were hidden. Very reasonable and actually affordable to pay back ! Thank you so much!
June 30, 2025
Reply from Advance America - Crystal River - 726 SE US Hwy. 19
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
I've been with AA for quite a few…
I've been with AA for quite a few years.
The staff is always friendly. Thank you for all you do for people.
June 6, 2025
Reply from Advance America - Crystal River - 726 SE US Hwy. 19
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Website is easy to navigate making the…
Website is easy to navigate making the whole process more user friendly
December 17, 2024
Reply from Advance America - Crystal River - 726 SE US Hwy. 19
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
The staff of Jean and Sctt were very…
The staff of Jean and Sctt were very helpful to me in applying for my loan request. They always politly navigate me through the process. Thankyou both for the great job you always do.
December 4, 2024
Reply from Advance America - Crystal River - 726 SE US Hwy. 19
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Jean was fantastic
Jean was fantastic. She helped me through the process very quickly and everything was as she said.
September 23, 2024
Unprompted review
Reply from Advance America - Crystal River - 726 SE US Hwy. 19
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
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