Always helpful about changing due date to coinside with my SSA deposit. Very considerate people
Company replied
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These ladies are awesome! The manager at the W.Locust store is so friendly and helpful. Her employees are awesome as well. I was in a situation financially and they were right there for me! They both... See more
Honestly satisfied with service at the West Locust office. Most payday loan business are looking down their noses at you. Not here, they realize everyone needs help at times.
My experience with Theresa was a pleasant one. She was very polite, cheerful and happy to serve me. Have shared my experience with friends.
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
2720 West Locust St. Unit B-6, 52804, Davenport, IA, United States
- 563-386-9505
4.7
Excellent
37 reviews
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Always helpful about changing due date…
Always helpful about changing due date to coinside with my SSA deposit. Very considerate people
January 19, 2024
Reply from Advance America - Davenport - 2720 West Locust St. Unit B-6
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Clean store good customer service
May 18, 2022
Unprompted review
Reply from Advance America - Davenport - 2720 West Locust St. Unit B-6
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
What I like best!
Welcoming , respectful staff who show knowledge attention and good thoughts.
December 19, 2021
Reply from Advance America - Davenport - 2720 West Locust St. Unit B-6
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
I appreciate the professionalism that…
I appreciate the professionalism that is shown here mainly I deal with Terri. Great job keep up good 😀
July 26, 2021
Reply from Advance America - Davenport - 2720 West Locust St. Unit B-6
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
My experience with Theresa was a…
My experience with Theresa was a pleasant one. She was very polite, cheerful and happy to serve me. Have shared my experience with friends.
July 17, 2021
Reply from Advance America - Davenport - 2720 West Locust St. Unit B-6
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
I have no complaints with Terry at all…
I have no complaints with Terry at all she is awesome
May 31, 2021
Reply from Advance America - Davenport - 2720 West Locust St. Unit B-6
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Great worker
February 2, 2021
Reply from Advance America - Davenport - 2720 West Locust St. Unit B-6
Amanda: Thank you for your positive review. At Advance America, we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Always a good experience walk in there…
Always a good experience walk in there and feel like I'm talking to a friend always knows who I am always friendly and always helps me
January 24, 2021
Reply from Advance America - Davenport - 2720 West Locust St. Unit B-6
Jennifer: We were so excited to receive this review and are glad we could provide the loan you needed. Have a great day!
Awesome Job For My Store in Davenport
I think the store I use does a very courteous and efficient job. I only wish they would offer installment loans along with the pay-day loans.
November 8, 2020
Reply from Advance America - Davenport - 2720 West Locust St. Unit B-6
Your business is important to us, thank you for your response!
Teri is always polite
Teri is always polite, efficient and friendly. She is very knowledgeable in her job.
October 12, 2020
Reply from Advance America - Davenport - 2720 West Locust St. Unit B-6
Your business is important to us, thank you for your response!
they did great job...
they did great job.... no complains.... they tried to give me more money but Im not upset abt it.. so it's all good.. always try again
August 18, 2020
Unprompted review
Reply from Advance America - Davenport - 2720 West Locust St. Unit B-6
Your business is important to us, thank you for your response!
I absolutely love coming here the…
I absolutely love coming here the customer service is excellent & thry help me out alot.....
March 17, 2020
Unprompted review
Having workers is the best part of your business
The best part of your store is the people who work there. Your program is a "necessary evil" for most customers; therefore it would be beneficial for the customer to change your program to something along the lines of Illinois Lending has with the installment loan and payback. This is less scary and actually more manageable for most people. This would also allow people to feel like they could truly pay back all the amount they borrow instead of having the never-ending debt. I truly hope that Advance America will consider moving to this idea. In order to better your business, this would be the ultimate goal.
March 15, 2020
Unprompted review
Reply from Advance America - Davenport - 2720 West Locust St. Unit B-6
.Advance America really appreciates your kind words and feedback regarding our services. We see that you rated us a three star, which is not reflective of your review. Would you mind updating the star rating to better indicate your thoughts?
How to edit your review:
1. Log on to your account on www.trustpilot.com
2. Click on your profile picture in the top right corner of the site
3. Click GO to my profile
4. Find the review you want to change and click Edit
5. When you are done changing the rating and the text, click on submit your review now.
Thank you---Advance America Customer Response Team
Very nice people and good service
March 9, 2020
Unprompted review
There customer service was onpoint and…
There customer service was onpoint and they always keep me smiling...
February 2, 2020
Unprompted review
These ladies are awesome
These ladies are awesome! The manager at the W.Locust store is so friendly and helpful. Her employees are awesome as well. I was in a situation financially and they were right there for me! They both deserve a raise or something for their recognition of fantabulous customer service!!
January 2, 2020
Unprompted review
Excellent service!
December 19, 2019
Unprompted review
Courteous
Courteous, friendly, and professional service with a smile.
What kind people. Thanks
August 8, 2019
Unprompted review
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