Advance America - Decatur - 111 N. 13th St. Reviews 

16
TrustScore 4.5 out of 5

4.4

111 N. 13th St., 46733 Decatur, IN, US


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Rated 5 out of 5 stars

Fast and easy loans the ladies who work for this company are the best ,very knowledgeable, and polite. Thank you guys for being there when needed on 8 mile and evergreen office.

Company replied

Rated 5 out of 5 stars

I get in jams sometimes and you guys are great at helping me out. The ladies where I have been going were very nice and respectful toward me and I have recommended you to family and friends. Thanks fo... See more

Company replied

Rated 5 out of 5 stars

Always talk to Heather at the Decatur, IN location. She is very informative and very helpful to everyone. Highly recommend her as the best Employee and for any type of Loan. Customers are so thankful... See more

Rated 5 out of 5 stars

Great customer service. Just to bad they closed the center in my town now I have to travel to a neighboring town to use their service

Company replied


Company details

  1. Loan Agency
  2. Car Finance and Loan Company
  3. Financial Consultant
  4. Financial Institution
  5. Money Order Service
  6. Money Transfer Service
  7. Non-Bank Financial Service

About Advance America - Decatur - 111 N. 13th St.

Written by the company

Advance America is a licensed and regulated lender providing convenient loan options online and in store.

Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.

Apply Now


Contact info

  • 111 N. 13th St., 46733, Decatur, IN, United States

  • 260-724-4722

4.4

Excellent

TrustScore 4.5 out of 5

16 reviews

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4.4

All reviews

(16)

12,797 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast and easy loans the ladies who…

Fast and easy loans the ladies who work for this company are the best ,very knowledgeable, and polite. Thank you guys for being there when needed on 8 mile and evergreen office.

March 2, 2026
Unprompted review
Advance America - Decatur - 111 N. 13th St. logo

Reply from Advance America - Decatur - 111 N. 13th St.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars

Highly Recommend, Heather

Always talk to Heather at the Decatur, IN location. She is very informative and very helpful to everyone. Highly recommend her as the best Employee and for any type of Loan. Customers are so thankful to see her working there.

January 13, 2022
Rated 3 out of 5 stars

I am pretty much happy with advance …

I am pretty much happy with advance america , with the exception of my last visit where I was asked for a secondary number to be reached at , and the number I had to give , was one that I didnt want out to anyone except one person they were the one to have the number nobody else, so Im not happy with that I only have one cell phone and one land line and I was not giveing out the land line to anyone . you people should take what I give you, and leave it alone at that , I have always been honest with you

August 15, 2021
Advance America - Decatur - 111 N. 13th St. logo

Reply from Advance America - Decatur - 111 N. 13th St.

Advance America values its customers and we will have someone personally contact you soon to discuss your comment.

Rated 5 out of 5 stars

Diane is the best employee

Diane is the best employee. Very good and helpful.

December 13, 2020
Advance America - Decatur - 111 N. 13th St. logo

Reply from Advance America - Decatur - 111 N. 13th St.

Thank you for your response and comments regarding our services. We appreciate your business!

Rated 5 out of 5 stars

I get in jams sometimes and you guys…

I get in jams sometimes and you guys are great at helping me out. The ladies where I have been going were very nice and respectful toward me and I have recommended you to family and friends. Thanks for all you do I just wish they hadn't closed the one in my town.

November 20, 2020
Advance America - Decatur - 111 N. 13th St. logo

Reply from Advance America - Decatur - 111 N. 13th St.

Thank you for your response and comments regarding our services. We appreciate your business!

Rated 5 out of 5 stars

Great customer service

Great customer service. Just to bad they closed the center in my town now I have to travel to a neighboring town to use their service

July 12, 2020
Unprompted review
Advance America - Decatur - 111 N. 13th St. logo

Reply from Advance America - Decatur - 111 N. 13th St.

Your business is important to us, thank you for your response!

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