After establishing credict it is easy to get a new loan in the future if needed
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
You will be treated with a great loan experience. They explain everything so you leave knowing exactly what is expected of you.
Company replied
Ms. Della was kind and professional. She had me in and out in no time. She was very knowledgeable and explained everything so i understood the whole loan process...
Company replied
The staff in Decatur are awesome to work with and make you feel like you are an important person. Cookie Duster
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
1622 Beltline Rd., SW, 35601, Decatur, AL, United States
- 256-301-0052
4.8
Excellent
49 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
After establishing credict it is easy…
After establishing credict it is easy to get a new loan in the future if needed
August 26, 2026
Reply from Advance America - Decatur - 1622 Beltline Rd., SW
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Decatur - 1622 Beltline Rd., SW
Thank you for your positive review. At Advance America, we strive to provide the best customer service, and we are very happy to be able to provide you with the money solutions you need. Have a nice day.
Reply from Advance America - Decatur - 1622 Beltline Rd., SW
We're happy you find it very good and that it works amazingly for you. We appreciate your feedback and are grateful for your time.
Della was absolutely amazing and very…
Della was absolutely amazing and very helpful and answered all my questions.
December 10, 2025
Unprompted review
Reply from Advance America - Decatur - 1622 Beltline Rd., SW
We're happy to hear that you had such a positive experience! We appreciate you taking the time to share your feedback, and we are so glad that our team was helpful.
The last and visit to Advance America
The visit was quick and effective and I was ih and out very quickly.
November 25, 2025
Reply from Advance America - Decatur - 1622 Beltline Rd., SW
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
They we're honest,well like…
They we're honest,well like family,smiled,and dedicated to there work ethics.
July 25, 2025
Reply from Advance America - Decatur - 1622 Beltline Rd., SW
We're happy to hear that you felt valued and appreciated our team's dedication. It means a lot to us that you enjoyed your experience with our work ethic.
very knowledgeable
You will be treated with a great loan experience. They explain everything so you leave knowing exactly what is expected of you.
July 10, 2025
Unprompted review
Reply from Advance America - Decatur - 1622 Beltline Rd., SW
We're happy to hear that you had a great loan experience! It's wonderful that we could clearly explain everything to you. Thank you for your positive feedback!
They where nice and very helpful to me…
They where nice and very helpful to me that’s five stars thanks advance America
July 24, 2025
Reply from Advance America - Decatur - 1622 Beltline Rd., SW
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Customer service awesome abd they are…
Customer service awesome abd they are always so helpful. Great job!!
April 16, 2025
Reply from Advance America - Decatur - 1622 Beltline Rd., SW
Thank you for your kind words! We appreciate you taking the time to share your positive experience. We strive to provide excellent customer service and are committed to creating a helpful environment for our customers.
Great service very professional and…
Great service very professional and friendly staff would recommend to family and friends
April 22, 2025
Reply from Advance America - Decatur - 1622 Beltline Rd., SW
Thank you for your kind words! We are so happy to hear that you had a positive experience with our staff. We strive to provide excellent customer service and are glad you found our team helpful and friendly.
Ms. Edith
Ms. Della was kind and professional. She had me in and out in no time. She was very knowledgeable and explained everything so i understood the whole loan process...
April 15, 2025
Reply from Advance America - Decatur - 1622 Beltline Rd., SW
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The staff in Decatur are awesome to…
The staff in Decatur are awesome to work with and make you feel like you are an important person. Cookie Duster
October 31, 2024
Unprompted review
Reply from Advance America - Decatur - 1622 Beltline Rd., SW
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The ladies are very nice!!
May 5, 2024
Reply from Advance America - Decatur - 1622 Beltline Rd., SW
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Decatur - 1622 Beltline Rd., SW
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
The lady was very kind and generous to…
The lady was very kind and generous to explain and help me. It was a pleasure to work with her!!
December 16, 2023
Reply from Advance America - Decatur - 1622 Beltline Rd., SW
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
I love my experiences with advance…
I love my experiences with advance america , I haven't liked the strict guidelines yall use as far as trying to get an installment loan but .... overall great people
October 13, 2022
Reply from Advance America - Decatur - 1622 Beltline Rd., SW
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Highly recommend them staff is very…
Highly recommend them staff is very friendly always a smile when u enter the facility
October 13, 2022
Unprompted review
Reply from Advance America - Decatur - 1622 Beltline Rd., SW
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Judy and Ebony are great
Judy and Ebony are great. I don’t use the internet, so I rely on them to take care of me in person. Always smiling and happy to assist!
July 25, 2022
Reply from Advance America - Decatur - 1622 Beltline Rd., SW
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Decatur - 1622 Beltline Rd., SW
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Decatur - 1622 Beltline Rd., SW
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.