Elena was working in the Denton Tx. Location that day she was very professional in every aspect of the job. She was very nice and good at her job so I gave her 5 stars.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
PERFECT EXPERIENCE! Explained HOW it works. Professional and was a pleasant experience. Judith was amazing and THE interaction with KIERA (probably messed the name up) was awesome. Thank you B... See more
The lady that was there did an excellent job in handling my loan...She was very professional and her attitude was very good in dealing with me...
Judy is a professional who I enjoy working with. Advance America is the fairest loan business in the land. Why go to any other? I don't.
Company details
- Loan Agency
- Car Finance and Loan Company
- Financial Consultant
- Financial Institution
- Money Order Service
- Money Transfer Service
- Non-Bank Financial Service
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
1400 S. Loop 288, Ste. 114, 76205, Denton, TX, United States
- 940-383-9695
4.2
Great
14 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Loan experience at advance america
Elena was working in the Denton Tx. Location that day she was very professional in every aspect of the job. She was very nice and good at her job so I gave her 5 stars.
November 20, 2021
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Good service
Good service, but they call too much on reminder calls after I already mentioned I’d go the same day. COVID should be taken seriously, y’all were not wearing a mask when I went in or bothered to put it on. I felt uncomfortable.
January 23, 2021
Reply from Advance America - Denton - 1400 S. Loop 288, Ste. 114
Advance America values its customers and we will have someone personally contact you soon to discuss your comment.
The ladies in the office at the…
The ladies in the office at the Denton,Texas store was very friendly and professional.
December 17, 2020
Reply from Advance America - Denton - 1400 S. Loop 288, Ste. 114
Thank you for your response and comments regarding our services. We appreciate your business!
Good customer service
Good customer service, always assisted the customer , excellent staff
July 17, 2020
Unprompted review
Reply from Advance America - Denton - 1400 S. Loop 288, Ste. 114
Thank you for your response and comments regarding out services. We appreciate your business!
Very professional the Lady that help me…
Very professional the Lady that help me I will recommend Advance America to any one thank u so much
July 4, 2020
Unprompted review
Reply from Advance America - Denton - 1400 S. Loop 288, Ste. 114
Your business is important to us, thank you for your comment!
Service always friendly and with a…
Service always friendly and with a smile.
February 26, 2020
Unprompted review
delayed funds
The ladies at the store on 288 in Denton, Tx were great! However, they did not have cash on Monday August 12th which they normally do. Because of that I received a check that I went to deposit and because of the bank the check was from apparently there was a high possibility of it getting returned; therefore, they ended up putting a hold on the funds till Wednesday the 21st, a week and a half later. I went back to the store to see if they could cancel the check and I’d come back when they have cash but they couldn’t. I got a payday loan because I needed money quickly. I am now having to hide my car because of fear of repossession. I know you have no control over my banks policies, but I believe that first, you should have protocols in place in case things like this happen; and second, have a local bank that the checks you print out are from so we could go directly there to cash without problem.
August 16, 2019
Unprompted review
Reply from Advance America - Denton - 1400 S. Loop 288, Ste. 114
Thank you for your response and comments regarding our services. We appreciate your business!
PERFECT EXPERIENCE!
PERFECT EXPERIENCE!
Explained HOW it works. Professional and was a pleasant experience.
Judith was amazing and THE interaction with KIERA (probably messed the name up) was awesome.
Thank you BOTH
MARY.
August 4, 2019
Unprompted review
Judy is a professional who I enjoy…
Judy is a professional who I enjoy working with. Advance America is the fairest loan business in the land. Why go to any other? I don't.
May 22, 2019
Unprompted review
The lady that was there did an…
The lady that was there did an excellent job in handling my loan...She was very professional and her attitude was very good in dealing with me...
May 7, 2019
Unprompted review
The girls in this awesome have…
The girls in this awesome have exceptional customer service!
May 4, 2019
Unprompted review
Loan experience
I had a excellent experience with i went in to get my loan.
December 25, 2018
Unprompted review
Awesome service
Awesome service, great customer interactions. Very smooth experience. Love this personal experience.
January 12, 2018
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.