I always have a friendly experience at Advance America. They call me by name and the wait time is rarely long.I like the convenience of knowing if I need to bring the ends together I can get a small l... See more
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The customer service young lady is so professional and friendly. And it’s been several years since I got a loan. I use to hide my money before leaving the store. I was so glad that the funds are now... See more
Company replied
Service is always excellent. Staff are friendly and efficient. Always professional and usually able to answer any questions I might have concerning my account.
Company replied
Teller was great thanks she done a good job
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
19135 Telegraph Road, 48219, Detroit, MI, United States
- 313-794-7081
4.8
Excellent
70 reviews
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Reply from Advance America - Detroit - 19135 Telegraph Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Detroit - 19135 Telegraph Road
Thank you for your positive review!! At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
Reply from Advance America - Detroit - 19135 Telegraph Road
Thank you for your positive review!! At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
Reply from Advance America - Detroit - 19135 Telegraph Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
👍🏿👍🏿👍🏿👍🏿….GREAT SERVICE!!! VERY PLEASANT, AS WELL AS NICE AND CARING PEOPLE!!!
THESE PEOPLE ARE GREAT AND CARING 👍🏿👍🏿👍🏿
February 10, 2024
Reply from Advance America - Detroit - 19135 Telegraph Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
Easy to get a loan and make the…
Easy to get a loan and make the payments. The App will s racy to use, once I figure out the new format.
January 8, 2024
Reply from Advance America - Detroit - 19135 Telegraph Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The staff is always very courteous
The staff is always very courteous, friendly and helpful.
January 4, 2024
Reply from Advance America - Detroit - 19135 Telegraph Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The wait times were short with friendly…
The wait times were short with friendly customer service.
November 3, 2023
Reply from Advance America - Detroit - 19135 Telegraph Road
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Prompt service and kind service
October 12, 2023
Reply from Advance America - Detroit - 19135 Telegraph Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
I always have a friendly experience at…
I always have a friendly experience at Advance America. They call me by name and the wait time is rarely long.I like the convenience of knowing if I need to bring the ends together I can get a small loan with a reasonable pay back period.
August 29, 2023
Reply from Advance America - Detroit - 19135 Telegraph Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Service is always excellent
Service is always excellent. Staff are friendly and efficient. Always professional and usually able to answer any questions I might have concerning my account.
July 12, 2023
Reply from Advance America - Detroit - 19135 Telegraph Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Very professional.
Very professional helping there customers. Keep up the good amazing job helping customers.
July 5, 2023
Reply from Advance America - Detroit - 19135 Telegraph Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Detroit - 19135 Telegraph Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The customer service young lady is so…
The customer service young lady is so professional and friendly. And it’s been several years since I got a loan. I use to hide my money before leaving the store. I was so glad that the funds are now deposited in your account. I felt safe leaving.
May 24, 2023
Reply from Advance America - Detroit - 19135 Telegraph Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Great costumer service
January 26, 2023
Reply from Advance America - Detroit - 19135 Telegraph Road
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Detroit - 19135 Telegraph Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
I give y’all a 10 very nice and…
I give y’all a 10 very nice and respectful and answer any questions you need to kno thank you for your business
October 21, 2022
Reply from Advance America - Detroit - 19135 Telegraph Road
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Excellent Customer Service
The ladies here are very professional and polite. Fast friendly service with a smile. I especially like the snack table and decorations that they put out each month for the customers enjoyment. Thanks ladies. You are the greatest.
July 14, 2022
Reply from Advance America - Detroit - 19135 Telegraph Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Great service in and out
May 16, 2022
Reply from Advance America - Detroit - 19135 Telegraph Road
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Detroit - 19135 Telegraph Road
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
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