This Advance America office scores outstanding for customer service and readiness to help. Someone is always available for you at the counter, greets you with a smile, and is eager to meet your needs.... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
No worries always a positive outcome when I do business with Advance America. I've told my friends about Advance America hope they do business with them too.
Company replied
Customer service is always great! Willing to go out of their way if you need to make another loan if needed
Company replied
Im out of town in Van Horn Texas… The fact that i was able to submit my loan online and within minutes my money got transferred!!! Thank you for making everything look so easy. 🤠
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
1523 W. Main St., Ste. #107, 92243, El Centro, CA, United States
- 760-370-0878
4.9
Excellent
96 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My honest opinion is that ur compAny…
My honest opinion is that ur compAny should open soon like 9 instead of ten that in el centro California. Then in Brawley California ur merchants need better customer service they have attitudes n to top it off their English isn’t all that great
February 5, 2020
Unprompted review
Reply from Advance America - El Centro - 1523 W. Main St., Ste. #107
Advance America values its customers and we will have someone personally contact you soon to discuss your comment.
I believe you do a wonderful job
I believe you do a wonderful job, always excellent customer service and very willing to help
February 4, 2020
Unprompted review
The El Centro branch did a excellant…
The El Centro branch did a excellant service and they all deserve raises.
January 6, 2020
Unprompted review
Friendly family atmosphere quickly…
Friendly family atmosphere quickly reviewed. Thanks
November 24, 2019
Unprompted review
Always helpful
Always helpful, very friendly, appreciate they know me when I arrive. Happy with service🙂
November 19, 2019
Unprompted review
Fast and friendly
October 30, 2019
Unprompted review
Very good
Very good fast and very polite always welcoming and friendly!
September 29, 2019
Unprompted review
Then best service
Then best service. She treated me like family. Very friendly
July 27, 2019
Unprompted review
Very fast and vert helpful
April 9, 2019
Unprompted review
Myriad and her staff are excellent 😎
March 10, 2018
Unprompted review
All the Staffs are very nice and…
All the Staffs are very nice and polite..Fast service...
March 5, 2018
Unprompted review
They are always very kind and helpful
They are always very kind and helpful, even when I have to go in right after work which is 10 minutes before they close!!
February 8, 2018
Unprompted review
Marian is an exceptional branch …
Marian is an exceptional branch manager. Providing an excellent level of customer service to her clients.
January 13, 2018
Unprompted review
Very good!!!
December 30, 2017
Unprompted review
Must admit
Must admit. Initial guy I dealt with was creepy? Nervous, and introsive? Taught me a lesson! WATCH MY MONEY BETTER!
November 22, 2017
Unprompted review
Reply from Advance America - El Centro - 1523 W. Main St., Ste. #107
Thank you for your comments regarding our service. Advance America values your opinion and will have someone contact you in the next two business days to discuss your concerns.
The staff takes too much time to fill …
The staff takes too much time to fill in the forms and have a bad customer service
October 7, 2017
Unprompted review
Reply from Advance America - El Centro - 1523 W. Main St., Ste. #107
Thank you for your comments regarding our service. Advance America values your opinion and will have someone contact you in the next two business days to discuss your concerns.
Great customer service like always
August 28, 2017
Unprompted review
Good costumer service
August 9, 2017
Unprompted review
Very helpful
July 27, 2017
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.