Darlene was very helpful and took great care of my husband and my needs. Great customer service and had our money instantly 😃!
Company replied
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See what reviewers are saying
Christy was extremely helpful and professional. She answered all of my questions and provided me with all the information needed. I appreciate how quick the entire process was. I will definitely refer... See more
Company replied
The customer service is by far the best I have experienced. The ladies at this branch are always polite and extremely helpful. If you feel a personal loan or car loan is ideal for your situation, I re... See more
Had a rough spot financially. Advance America was very understanding when a car repair took away one.of my payments! Thank you for being there during a tough time! N
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
747 West Elk Ave., 37643, Elizabethton, TN, United States
- 423-543-6817
4.5
Excellent
18 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Darlene was very helpful and took great…
Darlene was very helpful and took great care of my husband and my needs. Great customer service and had our money instantly 😃!
February 4, 2022
Reply from Advance America - Elizabethton - 747 West Elk Ave.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Great service manager is always helpful
October 17, 2021
Reply from Advance America - Elizabethton - 747 West Elk Ave.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
My experience at Advance America is…
My experience at Advance America is ALWAYS a positive one! Reps are fast & friendly. Love it!
January 24, 2021
Reply from Advance America - Elizabethton - 747 West Elk Ave.
Ross: Thank you for your positive review. At Advance America, we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Pain free and quick service,
Pain free and quick service,
Rates for short term are reasonable for the service
October 13, 2020
Reply from Advance America - Elizabethton - 747 West Elk Ave.
Your business is important to us, thank you for your response!
The ladies always treat me wonderful
The ladies always treat me wonderful. They are very helpful.
July 11, 2020
Unprompted review
Reply from Advance America - Elizabethton - 747 West Elk Ave.
Thank you for your response and comments regarding out services. We appreciate your business!
Very happy with the service
June 25, 2020
Unprompted review
Reply from Advance America - Elizabethton - 747 West Elk Ave.
Thank you for your response and comments regarding our services. We appreciate your business!
Christy was extremely helpful and…
Christy was extremely helpful and professional. She answered all of my questions and provided me with all the information needed. I appreciate how quick the entire process was. I will definitely refer my friends and family to your Elizabethton, TN store.
May 17, 2020
Unprompted review
Reply from Advance America - Elizabethton - 747 West Elk Ave.
Your business is important to us, thank you for your response!
Good & Bad
Employees were nice & helpful. The BIG negative was the very lengthy process to complete the loan. If employees have all that is needed to receive & process a loan, it should not take nearly an hour to complete!
January 22, 2020
Unprompted review
Great place and great employees...super…
Great place and great employees...super quick and easy
December 14, 2019
Unprompted review
Y'all helped me out when I needed the…
Y'all helped me out when I needed the money thank u for helping me out
November 13, 2019
Unprompted review
You did very beautiful you guys is…
You did very beautiful you guys is always been there when I needed you and I would recommend you at a 50 star rating thank you so much Advance America
November 11, 2019
Unprompted review
Great service
November 6, 2019
Unprompted review
Had a rough spot financially
Had a rough spot financially. Advance America was very understanding when a car repair took away one.of my payments! Thank you for being there during a tough time!
N
September 11, 2019
Unprompted review
Always nice and takes care of what I…
Always nice and takes care of what I need
May 25, 2019
Unprompted review
The customer service is by far the best…
The customer service is by far the best I have experienced. The ladies at this branch are always polite and extremely helpful. If you feel a personal loan or car loan is ideal for your situation, I recommend Advance America, hands down.
April 22, 2019
Unprompted review
I never did get it finished cuz I…
I never did get it finished cuz I didn't understand all what was going on I could have used a thousand but I never did finish the contract
May 10, 2018
Unprompted review
Reply from Advance America - Elizabethton - 747 West Elk Ave.
Thank you for your response and comments regarding our services. We appreciate your business.
Honestly they helped me out a bunch…
Honestly they helped me out a bunch with trying to pay for this month's bills.
May 2, 2018
Unprompted review
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