Even though I decided not to get a loan with this company. I wanted to give them a shout out! I came in and asked questions, they knew what they were talking about and were genuine. If I decide I am i... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Even though I decided not to get a loan with this company. I wanted to give them a shout out! I came in and asked questions, they knew what they were talking about and were genuine. If I decide I am i... See more
Company replied
I love coming here and sending money with there western union to my family. There’s not a long wait, the girls are kind and answer all questions I have.
Company replied
Dot has helped me so many times. she is always kind and can answer my questions. She goes above and beyond for the people who come into this location
Company replied
Dot went above and beyond to help me today. I appreciate her dedication and I just want to thank her for the good job she did here today.
Company replied
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
602 State St., 66801, Emporia, KS, United States
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Advance America - Emporia - 602 State St.

Reply from Advance America - Emporia - 602 State St.
Lovely helpful staff that is always there to help. Dot is so sweet so is Bethany

Reply from Advance America - Emporia - 602 State St.
Dot went above and beyond to help me today. I appreciate her dedication and I just want to thank her for the good job she did here today.

Reply from Advance America - Emporia - 602 State St.

Reply from Advance America - Emporia - 602 State St.
They are very helpful polite and professional.

Reply from Advance America - Emporia - 602 State St.
Fantastic place and we like Dot she is a big help and I would recommend people to come here for a loan

Reply from Advance America - Emporia - 602 State St.
Great people and are very kind and very helpful and friendly 😊

Reply from Advance America - Emporia - 602 State St.
Super simple and smooth. Staff was extremely friendly and informative.

Reply from Advance America - Emporia - 602 State St.
The clerk was very knowledgeable and explained everything in detail couldn't have asked for a better experience

Reply from Advance America - Emporia - 602 State St.
DOROTHY THE MANAGER DID NOT EXPLAIN THE LOAN !!! SHE LEFT OUT THAT WE WILL GET CHARGE $3.65 A DAY TILL LOAN IS PAID UP !!!!
AWFUL WAY AND DIRTY WAY TO DO BUSINESS ... I WOULD NEVER EVER RECOMMEND ANYONE TO GET A LOAN AT ADVANCE AMERICA WITH CO- WORKER THAT DO NOT HAVE THE ANSWER TO ANY
QUESTIONS OR EXPLAIN ANYTHING !
LEAVING THE CUSTOMER WITH THE UNKNOWN ....
BBB WILL GET NOTIFY OF THIS MATTER .... HAS WILL WITH A CONSUMERS SURVEY REVIEW .

Reply from Advance America - Emporia - 602 State St.
The ladies at the Emporia KS. Office are always so helpful and knowledgeable.

Reply from Advance America - Emporia - 602 State St.
When I needed the financial help they were able to help me. Dot Brunk always keeps it easy for me to understand and explain things thoroughly. She's always there to help with any questions and concerns I may have. It was a pleasant experience.

Reply from Advance America - Emporia - 602 State St.
I have been trying 4 2weeks now just to login 2 do what is needed to my account but the email was not correct & now it has 2 b reentered but there is a internal problem that is preventing me from do so,I have been advised that it is being looked into but I am still unable to login. This is more than a disadvantage & until fixed I can't do anything 2 my account.

Reply from Advance America - Emporia - 602 State St.
Without a couple new tires, quick, Old Reliable wouldn't be. Work out of town in the rurals a couple evenings a week in addition to my overnight job where I am the only staff so being late/absent isn't cool. Quantity & Quality hasn't yet been rewarded with enough money so right now I don't know which I feel the most, relief or gratitude but definitely feeling both towards ADVANCE AMERICA right now. Took myself to lunch after honoring my word to repay the emergency loan because their small charge is still a savings on what could have cost me in overdrafts, job loss, physical injury me, the car, and possibly you and yours. They did it all, pleasant atmosphere, convenient location, friendly staff, and fast! I'll take my financial need to them again unless a great paying job drops in my lap... probably win the lottery before that happens. Brake job coming.

Reply from Advance America - Emporia - 602 State St.
Dot is an absolute joy to work with. Very professional and outgoing.
As for the loan process, it is quite easy and convenient. A plus is the fact that I can go online if I choose and make payments.
Very user friendly.

Reply from Advance America - Emporia - 602 State St.
The staff is courteous and professional. I was finished with my business quickly with no issues.
I think these ladies that work at my local shop are wonderufl. They listen and are so pleasant to see each time I have needed to get some money. They are fast and efficient and above all courteous without making you feel like an annoyance. Thank you for these times which I have NEEDED to get a loan.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.