I no more than got it sent and they were calling me with all my details on approval. I told them I would be there in about an hour. I even called and asked for the address cause I'm new to the area. T... See more
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Linda was amazing and helped me navigate online but had to come in. Jenny helped me and she was awesome! This is the best place to be treated with decency unlike their (ahem) neighbor TM
Company replied
This place was amazing. Great costumer service. They made me feel important. Would high recommend to anyone needed that extra help when times are hard.
Company replied
The staff at 1915 W Jesse James Road are amazing. They’re so helpful, they’re easy to talk to and they do everything they can to make the experience good.
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
1915 W. Jesse James Rd., 64024, Excelsior Springs, MO, United States
- 816-637-3270
4.5
Excellent
24 reviews
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Reply from Advance America - Excelsior Springs - 1915 W. Jesse James Rd.
We appreciate your kind words! We're glad you had a positive experience.
Reply from Advance America - Excelsior Springs - 1915 W. Jesse James Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Excelsior Springs - 1915 W. Jesse James Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Excelsior Springs - 1915 W. Jesse James Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The staff at 1915 W Jesse James Road…
The staff at 1915 W Jesse James Road are amazing. They’re so helpful, they’re easy to talk to and they do everything they can to make the experience good.
June 13, 2024
Unprompted review
Reply from Advance America - Excelsior Springs - 1915 W. Jesse James Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Linda was amazing and helped me…
Linda was amazing and helped me navigate online but had to come in. Jenny helped me and she was awesome! This is the best place to be treated with decency unlike their (ahem) neighbor TM
April 17, 2024
Reply from Advance America - Excelsior Springs - 1915 W. Jesse James Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
I did an over the phone application…
I did an over the phone application with Keisha, I told her I would be in a few hours later but she was gone when I arrived .2 others there but didn't know anything about my request . Their attitude was that I came there to defraud, be untruthful and gain money unlawfully.None of my proof was exceptable . Ive had businesses there before, I was shocked at the negative attitude and offended, I will think twice before using them again.
January 25, 2024
Reply from Advance America - Excelsior Springs - 1915 W. Jesse James Rd.
Advance America values its customers and we will have someone personally contact you to discuss further.
The ladies were here very helpful and…
The ladies were here very helpful and got me more than I was asking for and that helped out a lot right now
December 15, 2023
Reply from Advance America - Excelsior Springs - 1915 W. Jesse James Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Wonderful energetic atmosphere
I no more than got it sent and they were calling me with all my details on approval. I told them I would be there in about an hour. I even called and asked for the address cause I'm new to the area. They are wonderful, kind, polite and bubbly personalities. They bring an energy to the atmosphere you can feel through the phone right up until you walk out the door with your money.
September 11, 2023
Unprompted review
Reply from Advance America - Excelsior Springs - 1915 W. Jesse James Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Excelsior Springs - 1915 W. Jesse James Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
This place was amazing
This place was amazing. Great costumer service. They made me feel important. Would high recommend to anyone needed that extra help when times are hard.
December 8, 2022
Reply from Advance America - Excelsior Springs - 1915 W. Jesse James Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Excelsior Springs - 1915 W. Jesse James Rd.
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Great customer service
Great customer service. This has been the quickest, easiest experience I have had while getting a payday loan. Thank you!
May 9, 2022
Reply from Advance America - Excelsior Springs - 1915 W. Jesse James Rd.
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
It was quick and simple
It was quick and simple. I was in and out the women that worked in the office were polite and courteous.
April 29, 2022
Reply from Advance America - Excelsior Springs - 1915 W. Jesse James Rd.
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
It's a place to come for help in those…
It's a place to come for help in those situations and get the help It's needed.
October 13, 2021
Reply from Advance America - Excelsior Springs - 1915 W. Jesse James Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Good service
March 9, 2021
Reply from Advance America - Excelsior Springs - 1915 W. Jesse James Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
LOVE LOVE LOVE BRANDON & JEN!!!
LOVE LOVE LOVE BRANDON & JEN!!!! They BOTH ALWAYS make you feel like your thee only one in that office!!!! Brandon is thee most personable, friendly and very outgoing person ever!!!! They both give you so much information and facts they made me feel comfortable about putting my trust in them 110%!!!!
October 16, 2020
Reply from Advance America - Excelsior Springs - 1915 W. Jesse James Rd.
Thank you for your response and comments regarding our services. We appreciate your business!
GREAT CUSTOMER SERVICE. GIVE THAT MAN A RAISE.
The customer service rep. Was very nice and it was a pleasure doing business with such a nice person.
February 20, 2019
Unprompted review
Super fast service from friendly people.
August 20, 2017
Unprompted review
Quick and helpful
June 12, 2017
Unprompted review
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