I was very grateful to get the loan. The gentleman who did the loan was very professional in answering all questions. Thank you.
Company replied
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I was very grateful to get the loan. The gentleman who did the loan was very professional in answering all questions. Thank you.
Company replied
I love being a customer at Advance America and the customer rep and managers I've encountered have been so courteous, professional and made me feel more than another account opened!! Lerhonda and Kim... See more
Company replied
Loan agent (manager) made the process easy. She didn’t talk too much and made pleasant conversation. I hate being in the position of having to borrow money, but she didn’t go over the policy as if one... See more
Shown was good
Company replied
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
155 S. Cashua Drive, Ste. B, 29501, Florence, SC, United States
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I was very grateful to get the loan. The gentleman who did the loan was very professional in answering all questions. Thank you.

Reply from Advance America - Florence - 155 S. Cashua Drive, Ste. B

Reply from Advance America - Florence - 155 S. Cashua Drive, Ste. B

Reply from Advance America - Florence - 155 S. Cashua Drive, Ste. B

Reply from Advance America - Florence - 155 S. Cashua Drive, Ste. B
Representative was very courteous and professional and made my experience a good one.

Reply from Advance America - Florence - 155 S. Cashua Drive, Ste. B
I love being a customer at Advance America and the customer rep and managers I've encountered have been so courteous, professional and made me feel more than another account opened!! Lerhonda and Kim in Florence,SC rocks and are great assets to Advance America!!

Reply from Advance America - Florence - 155 S. Cashua Drive, Ste. B

Reply from Advance America - Florence - 155 S. Cashua Drive, Ste. B
Everything was handled quickly and friendly. I Just wish your rates were lower. Should consider giving repeat customers a discount

Reply from Advance America - Florence - 155 S. Cashua Drive, Ste. B
This ladies really did help me thank mrs.kimberly on cashua

Reply from Advance America - Florence - 155 S. Cashua Drive, Ste. B

Reply from Advance America - Florence - 155 S. Cashua Drive, Ste. B
Altia was excellent and fast. Would recommend AA to friends and family.
Representative was very professional and the fees are very reasonable.
I get excellence service at Advance America in Florence SC
Loan agent (manager) made the process easy. She didn’t talk too much and made pleasant conversation. I hate being in the position of having to borrow money, but she didn’t go over the policy as if one of my kidneys were due if I missed a payment.
Employee Kim has a very smart and slick mouth...Been dealing with Advance America on and off for some years and this is the second time, I 've experienced this encounter with her!!! Never had any problems with Vicky or Altia, the visit was always pleasant with those two!!!

Reply from Advance America - Florence - 155 S. Cashua Drive, Ste. B
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