In my experience, I was overwhelmed by the excellent job the person in the office did while completing my application and presenting me with a loan in a check. Your program is great, I had no hassell.... See more
Company replied
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See what reviewers are saying
It was awesome! Easy, peasy!! Lashaunda was great. Explained everything indepth. Made sure I understood. Even set up my account on my phone. Please go see her. You won't be disappointed!!!
Company replied
Lashunda was awesome she answered all the questions I had and was very polite. I recommend seeing her if you need extra money
Company replied
The customer service was so excellent. And so Professional. I you like to visit here please do so they will help you. Thank you Shunda was so helpful!
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
209 Cox Creek Pkwy., 35630, Florence, AL, United States
- 256-760-0131
4.8
Excellent
45 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Very good service she was very nice and…
Very good service she was very nice and kind
September 8, 2026
Unprompted review
Reply from Advance America - Florence - 209 Cox Creek Pkwy.
Thank you for your positive review. At Advance America, we strive to provide the best customer service, and we are very happy to be able to provide you with the money solutions you need. Have a nice day.
They have always been very nice and…
They have always been very nice and friendly I enjoy there smiles and personality
August 4, 2026
Unprompted review
Reply from Advance America - Florence - 209 Cox Creek Pkwy.
Thank you for your response and comments regarding our services. We appreciate your business!
Shunda was very helpful
Shunda was very helpful! i’m so happy to become a customer !
July 27, 2026
Unprompted review
Reply from Advance America - Florence - 209 Cox Creek Pkwy.
Advance America values its customers and would like to learn more about this situation. Please call our Service Solutions Team at 1-888-479-2026. Thank you.
Deborah was very nice and helpful
Deborah was very nice and helpful, I will definitely share Advance America with others
June 18, 2026
Unprompted review
Reply from Advance America - Florence - 209 Cox Creek Pkwy.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The customer service was so excellent
The customer service was so excellent. And so Professional. I you like to visit here please do so they will help you. Thank you Shunda was so helpful!
June 18, 2026
Unprompted review
Reply from Advance America - Florence - 209 Cox Creek Pkwy.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Lashunda was awesome she answered all…
Lashunda was awesome she answered all the questions I had and was very polite. I recommend seeing her if you need extra money
May 21, 2026
Unprompted review
Reply from Advance America - Florence - 209 Cox Creek Pkwy.
Thank you for your positive review. At Advance America, we strive to provide the best customer service, and we are very happy to be able to provide you with the money solutions you need. Have a nice day.
Reply from Advance America - Florence - 209 Cox Creek Pkwy.
We appreciate your positive feedback. We are happy to hear our team was helpful.
The loan process is easy and fast
The loan process is easy and fast! Been with Advance America for many years! Thank you for all the help you’ve given me.
May 10, 2026
Reply from Advance America - Florence - 209 Cox Creek Pkwy.
We're happy to hear that the loan process was easy and fast for you. We appreciate your many years with Advance America and are glad we could help you.
Deborah was very nice and polite
April 21, 2026
Unprompted review
Reply from Advance America - Florence - 209 Cox Creek Pkwy.
We appreciate your kind words. We are happy to know that you had a positive experience with our services.
I refinanced my loan online
I refinanced my loan online. It only took a couple of minutes. I was amazed at how quick and easy it was.
March 10, 2026
Reply from Advance America - Florence - 209 Cox Creek Pkwy.
We're happy to hear that your online refinancing experience was quick and easy! Thank you for sharing your positive feedback; we appreciate it greatly.
Great experience very helpful and…
Great experience very helpful and friendly
March 4, 2026
Unprompted review
Reply from Advance America - Florence - 209 Cox Creek Pkwy.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
They are very sweet and nice people…
They are very sweet and nice people they are helpful
February 24, 2026
Unprompted review
Reply from Advance America - Florence - 209 Cox Creek Pkwy.
Thank you for your response and comments regarding our services. We appreciate your business!
Great people nice really friendly an…
Great people nice really friendly an they welcome us in an very sweet ladys we will always come back an told us have a great day.
January 30, 2026
Unprompted review
Reply from Advance America - Florence - 209 Cox Creek Pkwy.
We appreciate you taking the time to share your experience. We're happy to hear that you found our team friendly and welcoming. We look forward to seeing you again!
Great experience friendly and quick
Great experience friendly and quick
January 30, 2026
Unprompted review
Reply from Advance America - Florence - 209 Cox Creek Pkwy.
We are so glad you had a friendly and quick experience. Thank you for taking the time to share your positive feedback with us!
Everything was great
Everything was great. This was quick and professional, very pleased!
November 20, 2025
Unprompted review
Reply from Advance America - Florence - 209 Cox Creek Pkwy.
We're happy to hear that you had a positive experience! Thank you for taking the time to share your feedback; we appreciate it greatly.
Helpful
Ms. Shunda was so nice and helpful. She has very great people skills, she talked with me through all the process and gave me a great understanding, she is very sweet and I highly recommend going to see her!
October 27, 2025
Unprompted review
Reply from Advance America - Florence - 209 Cox Creek Pkwy.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Florence - 209 Cox Creek Pkwy.
We're glad you enjoyed the friendly atmosphere. Thank you for your positive feedback; it means a lot to us.
Shunda at the Florence Alabama location…
Shunda at the Florence Alabama location is such a sweetheart, she took her time with me and answered all my questions I recommended her and her branch her smile is so contagious
September 19, 2025
Unprompted review
Reply from Advance America - Florence - 209 Cox Creek Pkwy.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Shunda was a great repe no problems
Shunda was a great repe no problems
September 18, 2025
Unprompted review
Reply from Advance America - Florence - 209 Cox Creek Pkwy.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Y'all are doing a very good job you are…
Y'all are doing a very good job you are very friendly outspoken
September 10, 2025
Reply from Advance America - Florence - 209 Cox Creek Pkwy.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
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