Well, I was nervous about going in and they took all that away. Made it really easy for the process to take place and I received the money that I was asking for plus a little more so I’m very pleased... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Well, I was nervous about going in and they took all that away. Made it really easy for the process to take place and I received the money that I was asking for plus a little more so I’m very pleased... See more
Company replied
The ladies are always so helpful and patience. They help with whatever a person needs. They are definitely an asset to your company.
Company replied
Leah is amazing! She’s very knowledgeable and super friendly. She always want to help the customer in the best way possible!
Company replied
Very pleasant people in the office. They are detail oriented and also aware of your time. They do things to get you in and out as fast as they can.
Company replied
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
352 S. Hoke Ave., Ste. C, 46041, Frankfort, IN, United States
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Leah at the Frankfort, Indiana branch is always friendly, kind & considerate. The first time I went in, I was very nervous. But after the first 2 times, I am at ease when applying for a loan. And I appreciate her help.

Reply from Advance America - Frankfort - 352 S. Hoke Ave., Ste. C
Love the employes very warming and friendly people

Reply from Advance America - Frankfort - 352 S. Hoke Ave., Ste. C
Every time I go in I always get greeted with great costumer service and I the new system is smooth and user friendly!

Reply from Advance America - Frankfort - 352 S. Hoke Ave., Ste. C
The Frankfort crew is very help full in helping you get what you need to get a loan. GOOD JOB FRANKFORT LADIES.

Reply from Advance America - Frankfort - 352 S. Hoke Ave., Ste. C

Reply from Advance America - Frankfort - 352 S. Hoke Ave., Ste. C
Everyone is so friendly and helpful and it is a quick process

Reply from Advance America - Frankfort - 352 S. Hoke Ave., Ste. C
They are always friendly and they have you in and out un a timely fashion
The ladies are always professional and friendly. Will use again.
Most amazing people I've met in awhile. Professional and great attitudes ! Also good since of humor.
Knowledgeable kind people. Don't know why we haven't done this before.
Very friendly employee. She was upbeat and had a very pleasant smile
The girls in Frankfort Indiana are the best! I feel comfortable and at ease! I couldn't have a better experience! Jennifer Zook
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.