Gloria was amazing she answered all my questions and put my mind at ease and helped /made us feel ok about helping us she treated us with kindness her face will be missed
Company replied
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Gloria was amazing she answered all my questions and put my mind at ease and helped /made us feel ok about helping us she treated us with kindness her face will be missed
Company replied
Gloria and her staff are always professional so I trust them to always do things perfect regarding my money. They are also extremely welcoming and always make me smile. My husband and I would never... See more
Company replied
The customer service at Advance America is excellent. Many times they remember my name when I go in. Very friendly and courteous at the store in Goleta, CA.
Great as usual!
Company replied
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
159 N. Fairview Ave., 93117, Goleta, CA, United States
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Gloria was amazing she answered all my questions and put my mind at ease and helped /made us feel ok about helping us she treated us with kindness her face will be missed

Reply from Advance America - Goleta - 159 N. Fairview Ave.

Reply from Advance America - Goleta - 159 N. Fairview Ave.
Gloria and her staff are always professional so I trust them to always do things perfect regarding my money. They are also extremely welcoming and always make me smile. My husband and I would never go anywhere else. Lastly the environment is always pleasing, clean and well decorated; which matters when you hate having to get an advance in the first place...you don't want any reminders that your struggling a little.

Reply from Advance America - Goleta - 159 N. Fairview Ave.
The installment loan were very helpful when one needs a little more than the payday loan

Reply from Advance America - Goleta - 159 N. Fairview Ave.
The staff at Advance America areawesome and very engaging.
Helpful, friendly, professional customer service. Highly recommend.
It was my 1st time and when I spoke to someone over the phone she was very nice. When I arrived the girl I worked with was not friendly, welcoming, or seem like she wanted to help much.

Reply from Advance America - Goleta - 159 N. Fairview Ave.
The customer service at Advance America is excellent. Many times they remember my name when I go in. Very friendly and courteous at the store in Goleta, CA.
The best customer service ever. Joe and Marisa are extremely kind. If I own a business I would hire both.
The way these guys treat people you can tell that they enjoy working here. Always look forward to going in.
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