Great service, Charnell was a great help and smiled and was very polite. 10/10 I recommend you to come to advance america.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The staff is exceptional Leslie, Chernell, and Desjevuan were exceptional people and helped me with my issues. Even though I was unable to be haloed, they still helped me to resolve my issue with the... See more
Company replied
The staff was super friendly and professional, they answered all questions and I’ve never felt so at ease with such a difficult decision! I would definitely recommend, if I’m ever in a jam again this... See more
Company replied
Desjevuan Frank was so helpful & made the entire process smooth & easy. She was also very nice & pleasant to speak with. I would definitely recommend Advance America to anyone!
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
503 S. Burnside Ave, 70737, Gonzales, LA, United States
- 225-647-8780
4.9
Excellent
121 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy and convenient.
April 5, 2021
Reply from Advance America - Gonzales - 503 S. Burnside Ave
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
I feelings that they are very helpful
I feelings that they are very helpful, when I come in and pay bill there, and they are very friendly, so I enjoy come there every month on the 3rd.
Thank you all so much ❤
December 4, 2020
Reply from Advance America - Gonzales - 503 S. Burnside Ave
Thank you for your response and comments regarding our services. We appreciate your business!
Wonderful and helpful
November 19, 2020
Reply from Advance America - Gonzales - 503 S. Burnside Ave
Your business is important to us, thank you for your response!
Reply from Advance America - Gonzales - 503 S. Burnside Ave
Your business is important to us, thank you for your response!
Reply from Advance America - Gonzales - 503 S. Burnside Ave
Your business is important to us, thank you for your response!
The staff where I go for assistance are…
The staff where I go for assistance are very helpful and very courteous. I enjoy holding conversation and feel very comfortable.. thanks.
May 6, 2020
Unprompted review
Reply from Advance America - Gonzales - 503 S. Burnside Ave
Your business is important to us, thank you for your response!
Highly Recommended
Every time I go in there the staff make me feel at home! The process is always quick and efficient as well. I would recommend this location to anyone! Thanks.
December 4, 2019
Unprompted review
Very friendly staff unlike others…
Very friendly staff unlike others nearby. Very smooth process.
November 20, 2019
Unprompted review
Excellent Experience
My experience was a great one. This is my second loan with them. As always the employees are very nice and helped me through the process to understand the loan I was taking out.
October 5, 2019
Unprompted review
Awesome 👍
You Lady's are Awesome,very Professional and nice all I can say keep doing what you're doing Great job.
September 24, 2019
Unprompted review
Very helpful and caring also very quick
August 5, 2019
Unprompted review
Very fast and efficient service
Very fast and efficient service. No problem getting the requested funds. Would highly recommend to anyone in need of quick short term loan.
May 14, 2019
Unprompted review
Great service
April 21, 2019
Unprompted review
Friendly employees!!
The employees are very friendly and courteous. They all talk to customers and make them feel welcomed.
April 13, 2019
Unprompted review
My Representative Datrenei at Advance…
My Representative Datrenei at Advance America was very knowledgeable and made it very easy and convenient in helping me receive my payday loan. They were by far the easiest lender that I have dealt with.
April 4, 2019
Unprompted review
Great staff members at the Gonzales…
Great staff members at the Gonzales Louisiana location!
February 24, 2018
Unprompted review
Everything was quick and discreet
Everything was quick and discreet. Very professional.
February 17, 2018
Unprompted review
Very professional and courteous
Very professional and courteous, makes process enjoyable.
February 1, 2018
Unprompted review
Very easy process
Very easy process. The employees in the store were very profesaional.
September 30, 2017
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.