Easy to communicate, so convenient on line. Thank you!
Company replied
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See what reviewers are saying
The girl working there that day was super. Ice and understanding and so friendly. I realize the cost but also I needed car repairs and with today’s economy and being. On disability there is no help fo... See more
Company replied
Fast easy process. I received the money instantly. Customer service was pleasant and friendly while being thorough and quick. Thank you.
Company replied
Friendly and helpful people that are a pleasure to work with.
Company replied
Company details
- Loan Agency
- also in
- Financial Institution
- Money Order Service
- Money Transfer Service
- Non-Bank Financial Service
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
4158 Lake Michigan Dr. NW, 49534, Grand Rapids, MI, United States
- 616-735-2269
4.4
Excellent
26 reviews
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Reply from Advance America - Grand Rapids - 4158 Lake Michigan Dr. NW
Thank you for your response and comments regarding our services. We appreciate your business!
I can do everything from home on my…
I can do everything from home on my phone! Very convenient!!!
April 14, 2026
Reply from Advance America - Grand Rapids - 4158 Lake Michigan Dr. NW
We are happy to hear that our services are convenient for you, allowing you to accomplish tasks from your phone. Thank you for your feedback!
Friendly and helpful people that are a…
Friendly and helpful people that are a pleasure to work with.
November 12, 2025
Reply from Advance America - Grand Rapids - 4158 Lake Michigan Dr. NW
We are so glad you found our people friendly and helpful. It is a pleasure for us to work with you, and we appreciate your positive feedback.
This is a very easy way to get what you…
This is a very easy way to get what you need. The process is stright forward.
October 30, 2025
Reply from Advance America - Grand Rapids - 4158 Lake Michigan Dr. NW
Thank you for your response and comments regarding our services. We appreciate your business!
I never took a loan with these people…
I never took a loan with these people they don’t have my bank information but keep saying they will charge me 456.00 Likely some kind of scam July 29 I was no where near this place I will not be calling you for you to sell my information to more scammers this morning I got a voice mail about 999 charge for an iPhone enough already!
I do NOT live in Detroit and yes I am filing a police report and also report the facility I work in banking 2 forms of ID should have been shown!! Especially when a person is using an ID from a city 4 hours away!!! I am going to tell the police to investigate that facility because this should not of happened!!! I also want who ever processed the loan fired! The people working there are complete idiots I have been repairing my credit and making good progress and now I have to deal with all of this all due to your scummy scamming company!!! I hope all of you go out of business and go to prison!
July 26, 2025
Reply from Advance America - Grand Rapids - 4158 Lake Michigan Dr. NW
Thank you for bringing this to our attention as we take claims of identity theft seriously. Indeed, we would also be the victim if someone defrauded into extending a loan using stolen identity information. We have started an investigation into this matter, and we recommend that you contact your local authorities and file an identity theft report with the FTC.
Great service....good place 2 get extra…
Great service....good place 2 get extra cash
June 5, 2025
Unprompted review
Reply from Advance America - Grand Rapids - 4158 Lake Michigan Dr. NW
Thank you for your positive review!! At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
Reply from Advance America - Grand Rapids - 4158 Lake Michigan Dr. NW
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Grand Rapids - 4158 Lake Michigan Dr. NW
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The staff is always really friendly!
January 3, 2024
Unprompted review
Reply from Advance America - Grand Rapids - 4158 Lake Michigan Dr. NW
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Grand Rapids - 4158 Lake Michigan Dr. NW
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Fast easy process
Fast easy process. I received the money instantly. Customer service was pleasant and friendly while being thorough and quick. Thank you.
November 17, 2022
Reply from Advance America - Grand Rapids - 4158 Lake Michigan Dr. NW
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
They were their when I needed help
The girl working there that day was super. Ice and understanding and so friendly. I realize the cost but also I needed car repairs and with today’s economy and being. On disability there is no help for a person like me.
November 9, 2022
Reply from Advance America - Grand Rapids - 4158 Lake Michigan Dr. NW
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Always be kind
There is plenty of options of cash advance places in my area but I will always choose this location.I come to this location because the lady that works there has amazing customers service skills. She is always so nice and cheerful no matter what day or time I come in. One of the nicest people I've ever had the pleasure of talking too. I hope she gets to see the review or someone let's her know how awesome she is. Thanks again for being so friendly!!! Lake Michigan Drive Advance America
May 5, 2021
Reply from Advance America - Grand Rapids - 4158 Lake Michigan Dr. NW
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Advance America
Advance America, Thank You for your continued financial assistance during these difficult times... Your a lifesaver?
May 28, 2020
Unprompted review
Reply from Advance America - Grand Rapids - 4158 Lake Michigan Dr. NW
Thank you for your response and comments regarding out services. We appreciate you business!
Very friendly always
February 6, 2020
Unprompted review
It's always been good
October 18, 2019
Unprompted review
Awesome people
The people in this location are very courteous and always friendly.
July 24, 2019
Unprompted review
Friendly helpful and courtious
April 5, 2019
Unprompted review
Lake Michigan Dr
Lake Michigan Dr. and Jenison offices have the best customer service ever!
March 12, 2018
Unprompted review
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