Wonderful experience overall. When there was an issue (from my end), the customer service agent Heidi H. was a gem in assisting me completing the process. Great service🙂
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Wonderful experience overall. When there was an issue (from my end), the customer service agent Heidi H. was a gem in assisting me completing the process. Great service🙂
Company replied
It's been a joy and a refreshing change from other companies to have the options and control to do a refi of a loan when it suits me and without judgement or intervention. Thanks. Be.
Company replied
Everyone at the store I that I have come in contact with has be awesome. I have been treated very well. Amanda is great with the customers. I almost enjoy going to pay my bill just to see her & Angel... See more
Company replied
It was excellent and very fast would recommend this place to anyone Interest rates are way lower switched from speedy cash to come here
Company replied
Written by the company
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
11902 S. Blue Ridge Ext., Ste. E, 64030, Grandview, MO, United States
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Amanda helped me today. I walked in thinking I wasn’t going to get approved and wanted to just try. I WAS APPROVED. Amanda was kinda and very personable!!! She made my day well let’s say weekend great!!!

Reply from Advance America - Grandview - 11902 S. Blue Ridge Ext., Ste. E
Amanda is amazing and got me approved when nobody else would. Thank you so much!

Reply from Advance America - Grandview - 11902 S. Blue Ridge Ext., Ste. E
Friendly helpful employee'Angela' awesome personality will recommend friends & family

Reply from Advance America - Grandview - 11902 S. Blue Ridge Ext., Ste. E
Everyone at the store I that I have come in contact with has be awesome. I have been treated very well. Amanda is great with the customers. I almost enjoy going to pay my bill just to see her & Angela, I think that's the other work. When I'm in need they are there for me.Grandview store off Blueridge.

Reply from Advance America - Grandview - 11902 S. Blue Ridge Ext., Ste. E
Very professional. They speak when you first walk in. I’m big on that. They let you know all about what they do before getting started. And the snack baskets are so cute. And tasty. Lol. I recommend them for all my loan needs

Reply from Advance America - Grandview - 11902 S. Blue Ridge Ext., Ste. E

Reply from Advance America - Grandview - 11902 S. Blue Ridge Ext., Ste. E
The staff was very professional and friendly. I would highly recommend…

Reply from Advance America - Grandview - 11902 S. Blue Ridge Ext., Ste. E
Staff was understanding and take their time to explain everything.

Reply from Advance America - Grandview - 11902 S. Blue Ridge Ext., Ste. E
This my second loan, the first one I had trouble paying off in full. With that being said my agent & I became like family. She worked with my situation understanding that life happens and was helpful in getting me a loan this time.

Reply from Advance America - Grandview - 11902 S. Blue Ridge Ext., Ste. E
I went to the Advance America location in Grandview Missouri and was treated with great customer service and she was very polite and had great patience.

Reply from Advance America - Grandview - 11902 S. Blue Ridge Ext., Ste. E
Brandie Noe was very helpful by telling me about places to get a checking account and maybe a loan. I would highly encourage people to get a loan from here.
Sincerely,
Theresa Crisp

Reply from Advance America - Grandview - 11902 S. Blue Ridge Ext., Ste. E
Brandy at the Grandview, Mo Office was very Professional cuddos, thanks Mrs. Brandy

Reply from Advance America - Grandview - 11902 S. Blue Ridge Ext., Ste. E

Reply from Advance America - Grandview - 11902 S. Blue Ridge Ext., Ste. E
The visit was very good,the ladies were very helpful and very pleasant, they answered all my questions very professionally

Reply from Advance America - Grandview - 11902 S. Blue Ridge Ext., Ste. E
Stephanie and Marissa are amazingly big. They were very friendly and helped me with all my needs in a professional way. Thanks ladies

Reply from Advance America - Grandview - 11902 S. Blue Ridge Ext., Ste. E
So happy you went to online service I don't have to leave home. Thank you for this service.

Reply from Advance America - Grandview - 11902 S. Blue Ridge Ext., Ste. E
Easy peasy...minimal paperwork, fast process.

Reply from Advance America - Grandview - 11902 S. Blue Ridge Ext., Ste. E
Stephanie and Melinda are much easier to deal with. They don't judge, they just help. Always a positive attitude. Thanks!

Reply from Advance America - Grandview - 11902 S. Blue Ridge Ext., Ste. E
I love the associates employed there. Especially Sonja
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.