Advance America - Greeneville - 2330 E. Andrew Johnson Hwy. Reviews 

38
TrustScore 4.5 out of 5

4.3

2330 E. Andrew Johnson Hwy., 37745 Greeneville, TN, US


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Rated 5 out of 5 stars

Had a great experience with both of the workers! They were both so helpful and went out of their way is what it felt like when they were helping me.

Company replied

Rated 5 out of 5 stars

Tammie was a breathe of fresh air, very knowledgeable and helpful . I was decline on line and she called me just needed to verify some things and got the help I needed. Thanks so much🙂

Company replied

Rated 5 out of 5 stars

Tammy in Greeneville Tennessee was awesome to deal with1

Company replied


Company details

  1. Loan Agency
  2. Financial Institution
  3. Money Order Service
  4. Money Transfer Service
  5. Non-Bank Financial Service

About Advance America - Greeneville - 2330 E. Andrew Johnson Hwy.

Written by the company

Advance America is a licensed and regulated lender providing convenient loan options online and in store.

Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.

Apply Now


Contact info

  • 2330 E. Andrew Johnson Hwy., 37745, Greeneville, TN, United States

  • 423-787-7730

4.3

Excellent

TrustScore 4.5 out of 5

38 reviews

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4.3

All reviews

(38)

12,117 reviews in the last 12 months

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Rated 5 out of 5 stars

Tammy was absolutely wonderful in every

Tammy was absolutely wonderful in every way. She was cheerful and explained everything in detail. She is top notch. A very pleasant transaction

December 24, 2020
Advance America - Greeneville - 2330 E. Andrew Johnson Hwy. logo

Reply from Advance America - Greeneville - 2330 E. Andrew Johnson Hwy.

Your business is important to us, thank you for your response!

Rated 5 out of 5 stars

Did a great job very easy didn't take…

Did a great job very easy didn't take long at all.

December 20, 2020
Advance America - Greeneville - 2330 E. Andrew Johnson Hwy. logo

Reply from Advance America - Greeneville - 2330 E. Andrew Johnson Hwy.

Thank you for your response and comments regarding our services. We appreciate your business!

Rated 5 out of 5 stars

I have always been treated…

I have always been treated professionally from the worker's and fairly.

November 4, 2020
Advance America - Greeneville - 2330 E. Andrew Johnson Hwy. logo

Reply from Advance America - Greeneville - 2330 E. Andrew Johnson Hwy.

Your business is important to us, thank you for your response!

Rated 2 out of 5 stars

didnt realise the percentage i was…

didnt realise the percentage i was needing to pay for services. the lady was very nice n helpful but due to my needing to rush i didnt notice some of the info i was signing! suggestiong if u want to get more customers lower by half or so your percentage! i only came to your company out of disperation and if i had known the percentage at the time i never wouldve used your services!!!

September 4, 2020
Unprompted review
Advance America - Greeneville - 2330 E. Andrew Johnson Hwy. logo

Reply from Advance America - Greeneville - 2330 E. Andrew Johnson Hwy.

Advance America values your business and abides by guidelines established by Federal, State and local regulator in association with our products.

Rated 5 out of 5 stars

you are doing great you have a great…

you are doing great you have a great staff working. always very friendly and helpful. i am glad i can always get funds i need

April 10, 2020
Unprompted review
Advance America - Greeneville - 2330 E. Andrew Johnson Hwy. logo

Reply from Advance America - Greeneville - 2330 E. Andrew Johnson Hwy.

Thank you for your response and comments regarding our services. We appreciate your business!

Rated 1 out of 5 stars

Was told one amount but was given…

Was told one amount but was given another wouldn't recommen this place at all very slow called customer service and got run around got a call from district manager he couldn't answer my questions nor could he give me any one too talk too I want go back.

January 27, 2020
Unprompted review
Advance America - Greeneville - 2330 E. Andrew Johnson Hwy. logo

Reply from Advance America - Greeneville - 2330 E. Andrew Johnson Hwy.

Advance America values its customers and we will have someone personally contact you soon to discuss your comment.

Rated 5 out of 5 stars

Good Service

Just a super friendly staff always . Very helpful and always in and out .Highly recommend . Thanks

December 25, 2019
Unprompted review
Rated 4 out of 5 stars

Everything is pretty good

Everything is pretty good. I’ve done online payday loans and went into the store. Going into the store takes a long time. There’s a huge line and only two people working. The other customers said it is always like this, especially on Friday or the first of the month. Really my only beef would be that they would only approve me for a payday loan. I understand this is based on my credit. But I’m a disabled veteran and a single parent with three small babies. 2,4 and 5. My credit was killed when it took over 2 years to get disability. I couldn’t work and went through a divorce too. Sometimes, if they’d look at your credit and not just the score.

March 3, 2019
Unprompted review
Rated 2 out of 5 stars

First time cash advance and needed …

First time cash advance and needed money for 4th of July. I expected some kind of first time discount. Nope. I paid three days later. Oh well. Staff was nice. Thats all i can say about the experience.

July 18, 2017
Unprompted review
Advance America - Greeneville - 2330 E. Andrew Johnson Hwy. logo

Reply from Advance America - Greeneville - 2330 E. Andrew Johnson Hwy.

Your comments are important to our business and relationship. Advance America will have someone contact you within the next several business days regarding your comments.

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