It's hard to find good customers service at a lot of companies I have dealt with in the past. Advance America has great customer service and they make you feel like family! I'm always in and out which... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
It's hard to find good customers service at a lot of companies I have dealt with in the past. Advance America has great customer service and they make you feel like family! I'm always in and out which... See more
Company replied
What made experience great was the great customer service and family friendly environment from Ms. Tracy and Ms. Danietta. I was able to ask Ms. Danietta questions after hours to get the help I needed... See more
Company replied
ELAINE AND HEATHER WERE SUPER NICE, PROFESSIONAL AND DISPLAYED AN EXCELLENT PERSONALITY. THEY HAD GOOD SKILLS IN DEALING WITH PEOPLE ELAIN ASSISTED ME, AND SHE WAS VERY THOROUGH AND EXPLAINED EVERYT... See more
Company replied
The courteous speedy service was awesome less paperwork to sign and I was shown how to use the app I love it!!! Thanks Advance America!!! I will definitely recommend more friends.
Company replied
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
623 W. Park, 38930, Greenwood, MS, United States
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Advance America - Greenwood - 623 W. Park
It was a very great experience and very friendly and keep up the great WORK!!!

Reply from Advance America - Greenwood - 623 W. Park
Advance America is a good company I would have anyone to come to. Y'all a big help to me and y'all very caring

Reply from Advance America - Greenwood - 623 W. Park
Knowledgeable customer service representative, friendly, and courteous service.

Reply from Advance America - Greenwood - 623 W. Park
The customer service was excellent and understanding of what I wanted

Reply from Advance America - Greenwood - 623 W. Park
Excellent service didn't take long to get approve. I give a five star 🌟 the representative very professional and helpful.

Reply from Advance America - Greenwood - 623 W. Park
Love the people there they got great vibes with people and everything is good

Reply from Advance America - Greenwood - 623 W. Park

Reply from Advance America - Greenwood - 623 W. Park
It's hard to find good customers service at a lot of companies I have dealt with in the past. Advance America has great customer service and they make you feel like family! I'm always in and out which is very time consuming so stop by an get that great experience....thanks!

Reply from Advance America - Greenwood - 623 W. Park
ELAINE AND HEATHER WERE SUPER NICE, PROFESSIONAL AND DISPLAYED AN EXCELLENT PERSONALITY. THEY HAD GOOD SKILLS IN DEALING WITH PEOPLE ELAIN ASSISTED ME, AND SHE WAS VERY THOROUGH AND EXPLAINED EVERYTHING TO ME

Reply from Advance America - Greenwood - 623 W. Park
The associate was polite, generous, and efficient. The service rendered was in a timely manner without conflict or confusion! The application process was swift without delays. A+ experience!

Reply from Advance America - Greenwood - 623 W. Park

Reply from Advance America - Greenwood - 623 W. Park
Everyone was nice and the service was quick and easy.

Reply from Advance America - Greenwood - 623 W. Park
The courteous speedy service was awesome less paperwork to sign and I was shown how to use the app I love it!!! Thanks Advance America!!! I will definitely recommend more friends.

Reply from Advance America - Greenwood - 623 W. Park
Staff courteous and respectful. Transaction went smoothly.

Reply from Advance America - Greenwood - 623 W. Park
What made experience great was the great customer service and family friendly environment from Ms. Tracy and Ms. Danietta. I was able to ask Ms. Danietta questions after hours to get the help I needed most people will not answer questions about how to apply for a loan when you see them out. I just really appreciated that. I was stressing about how I was going to be able to pay a bill that was due before my payday hit and Tracy and Danietta help me out. They go above and beyond to help you. The company is doing a marvelous job KEEP IT UP. ⭐️⭐️⭐️⭐️⭐️

Reply from Advance America - Greenwood - 623 W. Park
The Staff make you feel as if you are more than a customer! They treat u as if you are family!!

Reply from Advance America - Greenwood - 623 W. Park
The workers worked fast and made sure they explained everything great.

Reply from Advance America - Greenwood - 623 W. Park

Reply from Advance America - Greenwood - 623 W. Park
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.