I had a very call with Ashly! She had alot of patience & finally gave me the correct information I needed to get into my account! Very good sense of humor! Thank you Ashly!
Company replied
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See what reviewers are saying
I was excited about the Referral fee and Ms. Lexi helped me to maneuver on this account. She is exceptional! Very Nice and dedicated. Thanks! E. Jones
Company replied
Best loan company i’ve been to. Salexis was extremely helpful and polite. She answered all my concerns. Thank you advance American. Wish I could leave 10 stars
Company replied
Great customer service.Ms Lexi made my loan experience smooth and got me the money i need to pay a bill. I will recommend this company to family
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
1906 West Thomas St., 70401, Hammond, LA, United States
- 985-429-9600
4.9
Excellent
101 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Friendly faces
They always have a friendly smile and welcome. They know what they are doing so it's usually in an out quick.
December 9, 2019
Unprompted review
Great workers
October 16, 2019
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
She was very very good
October 11, 2019
Unprompted review
Reply from Advance America - Hammond - 1906 West Thomas St.
Advance America really appreciates your kind words and feedback regarding our services. We see that you rated us a two star, which is not reflective of your review. Would you mind updating the star rating to better indicate your thoughts?
How to edit your review:
1. Log on to your account on www.trustpilot.com
2. Click on your profile picture in the top right corner of the site
3. Click GO to my profile
4. Find the review you want to change and click Edit
5. When you are done changing the rating and the text, click on submit your review now.
Thank you---Advance America Customer Response Team
Thank you for your response and comments regarding out services. We appreciate you business!
They was very nice
September 10, 2019
Unprompted review
Everyone of them beautiful ladies greet…
Everyone of them beautiful ladies greet every customer as they walk in . Their infectious smiles and the atmosphere they provide filled with respect , consideration, laughter , and they are quick. Thank you all !!! Yall are amazing.
August 4, 2019
Unprompted review
Very professional team members
Very professional team members that work there. They are so nice and helpful and it is really easy to get a payday loan. I am very satisfy with my experience at Advanced America and I will recommend them to people I know who need a loan. Very satisfied customer
July 25, 2019
Unprompted review
Very nice and friendly.
May 26, 2019
Unprompted review
The ladies that work at the one in…
The ladies that work at the one in Hammond La r very nice ladies. They r always smiling & very helpful & friendly
May 17, 2019
Unprompted review
Excellent staff is friendly and very…
Excellent staff is friendly and very understanding!!!
February 27, 2018
Unprompted review
Great service every time
December 9, 2017
Unprompted review
Fast and courtesy.
July 30, 2017
Unprompted review
The lady that waited on me had a smile …
The lady that waited on me had a smile and was very professional.
June 16, 2017
Unprompted review
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