The customer service is good and crystal was welcoming and didn't mind explaining the process twice. Advance America is the place to go when needing that extra cash for bills or repairs ,it's simple t... See more
Company replied
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Crystal and Darlene both great. Their service was very friendly and professional. Crystal answered all my questions had me approved and on my way in no time. I would definitely recommend to family and... See more
Company replied
My name is Queen. I truly want to thank Crystal at Advance America in Hartsville SC. She was very patient, kind, and courteous while helping me with my loan experience. People like her makes opening u... See more
Company replied
Ms. Crystal Teal was very polite and professional. It was very nice doing business with her, y’all need more people like her working for the company.
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
1061 South 4th St., 29550, Hartsville, SC, United States
- 843-339-2621
4.8
Excellent
52 reviews
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Reply from Advance America - Hartsville - 1061 South 4th St.
Thank you for your response and comments regarding our services. We appreciate your business!
Awesomeness all around Customer Service…
Awesomeness all around Customer Service is by far the best helpful Friendly cleaned environment got what i needed thank Jennifer
July 15, 2026
Unprompted review
Reply from Advance America - Hartsville - 1061 South 4th St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Excellent Experience
The experience was great! The application process was smooth and efficient with no issues, no hassles.
June 6, 2026
Reply from Advance America - Hartsville - 1061 South 4th St.
Thank you for your positive review. We are happy to know we could provide the money solutions you needed smoothly and efficiently.
Go see Crystal at ADVANCE AMERICA
Go see Crystal at ADVANCE AMERICA! She knows her business and her job and the customer service was awesome!!!
October 8, 2025
Unprompted review
Reply from Advance America - Hartsville - 1061 South 4th St.
We're happy to hear that you had such a positive experience! We appreciate you taking the time to share your feedback, and we're glad our service met your needs.
Reply from Advance America - Hartsville - 1061 South 4th St.
We're so glad you enjoyed your experience with our team! Thank you for taking the time to share your kind words; we appreciate it.
Crystal was awesome
Crystal was awesome! She was friendly and explained every step. Asked if I had any question. Was not in a hurry.
August 6, 2025
Reply from Advance America - Hartsville - 1061 South 4th St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
Great customer service from Crystal…
Great customer service from Crystal today. She fixed me up and was very knowledgeable about her job.
July 11, 2025
Unprompted review
Reply from Advance America - Hartsville - 1061 South 4th St.
Thank you for your positive review!! At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
Reply from Advance America - Hartsville - 1061 South 4th St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Excellent customer service
Crystal provided wonderful customer service! Definitely recommend!!!
February 7, 2025
Unprompted review
Reply from Advance America - Hartsville - 1061 South 4th St.
We appreciate your kind words and are thrilled to hear you had a positive experience. We strive to provide excellent customer service and are glad you were satisfied with the assistance you received.
Reply from Advance America - Hartsville - 1061 South 4th St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Jennifer is outstanding and very…
Jennifer is outstanding and very helpful!
January 15, 2025
Unprompted review
Reply from Advance America - Hartsville - 1061 South 4th St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Awesome service
Awesome service. The branch employees are very informative and knowledgeable.
January 14, 2025
Unprompted review
Reply from Advance America - Hartsville - 1061 South 4th St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Hartsville - 1061 South 4th St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
When the web won't let you draw
I was having issues with getting a Draw online so I went to my nearest Advance America and was taken great care of. Thank you Crystal Teal for all your help
February 23, 2024
Unprompted review
Reply from Advance America - Hartsville - 1061 South 4th St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
Fast professional friendly service
Fast professional friendly service. Made me feel as though I am their only customer.
December 27, 2023
Reply from Advance America - Hartsville - 1061 South 4th St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
My customer service person was very…
My customer service person was very helpful and made sure I did everything step by step! Thanks so much! I already referred to of my family members
December 22, 2023
Reply from Advance America - Hartsville - 1061 South 4th St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Very good manager and co workers I…
Very good manager and co workers I would recommend my family and friends to go there
December 14, 2023
Reply from Advance America - Hartsville - 1061 South 4th St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Very friendly and helpful staff
November 5, 2023
Reply from Advance America - Hartsville - 1061 South 4th St.
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The company was very nice.The manager…
The company was very nice.The manager was friendly and knowledge and treat me with respect my experience was great
October 6, 2023
Reply from Advance America - Hartsville - 1061 South 4th St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Awesome
Ms Julia in the hartsville branch is amazing! She is super sweet and a blast to work with!!
-the Isaac’s-
August 16, 2023
Unprompted review
Reply from Advance America - Hartsville - 1061 South 4th St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
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